Collections Manager Jobs in Appleton, WI (NOW HIRING)

What we need:

Guardian Restoration is growing! We are expanding our business operations across the Midwest and are looking for a highly organized, resourceful, and proactive Office Manager to help keep our teams running smoothly. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing people, process, and operational details, and takes pride in creating structure that helps the business scale.

As Office Manager, you will play a central role in supporting day-to-day operations across payroll, employee administration, office coordination, customer support, and compliance. You will work closely with local leaders and regional partners to ensure critical business processes are completed accurately, on time, and with a high level of care.

This is a great opportunity for someone who enjoys variety in their work, can shift priorities when needed, and wants to make a meaningful impact in a growing organization.

Key Responsibilities:

• Provide accounts receivable and collections support.
• Manage payroll processing activities and help ensure payroll data is accurate, complete, and submitted on time.
• Coordinate employee timecard review and approval processes with managers through ADP.
• Extract, review, and validate payroll-related data from internal systems, making adjustments as needed.
• Process payroll submissions in ADP, including bonuses, commissions, and other supplemental pay items.
• Support multiple payroll cycles across the organization, including weekly and biweekly payroll schedules.

• Manage employee onboarding and personnel administration processes.
• Coordinate new hire setup, including offer letters, background checks, I-9 documentation, tax forms, ADP setup, and IT onboarding.
• Maintain accurate and organized employee records, including attendance, performance, and employment documentation.
• Partner with business leaders and HR teams to support employee-related matters and day-to-day administrative needs.

• Serve as a primary point of contact for office support, incoming calls, and customer inquiries, directing requests to the appropriate teams.
• Assist with dispatch coordination and scheduling support for operational teams.
• Support office operations through material ordering, work order coordination, and operational systems administration.
• Help manage fleet-related administrative tasks and assist with safety program coordination.

• Maintain business compliance documentation, including certificates of insurance, licenses, certifications, and credentialing records.
• Track and manage renewals for contractor licenses, EPA certifications, Lead Safe certifications, and other required compliance documentation.

Qualifications:

• 3+ years of experience in office management, operations coordination, accounts receivable and collections, payroll administration, HR support, or a similar administrative role.
• Experience supporting multiple business functions, such as payroll, employee administration, customer service, and compliance.
• Working knowledge of payroll systems such as ADP; experience with Albi and exposure to Sage is a plus.
• Experience handling sensitive and confidential employee and business information with discretion.
• Strong administrative and organizational skills, with close attention to detail and follow-through.
• Comfortable working in a dynamic, fast-moving environment with evolving priorities.
• Proficiency in Microsoft Office, especially Excel, including the ability to work with data, reports, and pivot tables.
• Strong written and verbal communication skills.
• Ability to work effectively with managers, employees, customers, and cross-functional partners.

Skills that will make you successful in this role:

• Exceptional organization and the ability to manage multiple priorities without losing attention to detail.
• Strong sense of ownership and accountability for getting critical tasks completed accurately and on time.
• Adaptability and comfort navigating change in a growing, fast-paced business.
• A problem-solving mindset with the ability to anticipate needs and remove administrative roadblocks.
• Confidence working across payroll, operations, employee support, and compliance responsibilities.
• Strong judgment when handling confidential information and employee documentation.
• Customer-service orientation and a helpful, professional approach when supporting internal and external stakeholders.
• Ability to communicate clearly, build trust quickly, and collaborate effectively with different teams.
• Resourcefulness and willingness to step in wherever needed to support the business.
• A continuous improvement mindset, with an eye toward making processes more efficient as the business grows.

Our Core Values:

• Customer-First Mindset – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.
• Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
• Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.

Total Rewards:

• Health, Dental, and Vision Insurance
• 401K Plan with company match
• Paid Time Off

We are focused on becoming an "employer of choice" and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.

Why Join Us?

At Guardian Restoration Partners, we are committed to empowering our employees with the resources and opportunities they need to excel. When you join our team, you'll enjoy:

• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you'll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.

You'll contribute to a dynamic team where your expertise will make a tangible difference in our success. We offer a supportive environment that fosters collaboration, innovation, and a strong commitment to your personal and professional development.

Compensation:

Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $55,000 - $65,000. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

Location: This role is an onsite role. We're looking for individuals in the Kaukauna, WI area.

Application Deadline

The anticipated application deadline is June 30, 2026, though that date may change depending on the volume of qualified resumes we receive by that time.

Ready to Apply?

If you are motivated by meaningful work and want to be part of a growing organization that values results, integrity, and continuous improvement, we would love to hear from you. Apply today and join a team that supports your professional growth and makes a real impact.