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Collections Manager Jobs in Illinois (NOW HIRING)

Collections Manager Environmental and Physical Activity Requirements: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers ...

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Collections Coordinator

Elgin, IL · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Primary Position Objective The Collections Team Lead will report to the Collections Manager and ... As a Team Lead, you will assist your manager with monitoring productivity and effectiveness and ...

Primary Position Objective The Collections Team Lead will report to the Collections Manager and ... As a Team Lead, you will assist your manager with monitoring productivity and effectiveness and ...

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Manage a portfolio of approximately 100 highly delinquent accounts (200+ days past due) * Make 30 ... Experience in collections or high-volume customer service * Ability to handle challenging ...

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

... autonomy to manage your workload independently • Business casual environment with a relaxed, professional culture Key Responsibilities for the Collections Specialist: • Perform outbound ...

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Manage a portfolio of approximately 100 highly delinquent accounts (200+ days past due) * Make 30 ... Experience in collections or high-volume customer service * Ability to handle challenging ...

IL · Hybrid

$18 - $24.25/hr

Manage commercial and secured collections activities through high-volume outbound calling. * Contact business owners, owner-operators, and Accounts Payable departments to secure payments and ...

Collections Specialist

Highland Park, IL

$18.75 - $25.50/hr

... autonomy to manage your workload independently • Business casual environment with a relaxed, professional culture Key Responsibilities for the Collections Specialist: • Perform outbound ...

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Collections Specialist Take ownership of complex, high-risk accounts where your collections ... Manage and resolve a portfolio of delinquent commercial accounts • Make 30-50 outbound calls ...

Showing results 21-40

Collections Manager information

See Illinois salary details

$30K

$56.9K

$105.6K

How much do collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections manager in Illinois is $56,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Illinois?

The most popular types of Collections jobs in Illinois are:

What are popular job titles related to Collections Manager jobs in Illinois?

For Collections Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Illinois look for?

The top searched job categories for Collections Manager jobs in Illinois are:

What cities in Illinois are hiring for Collections Manager jobs?

Cities in Illinois with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,903 per year, or $27.4 per hour.

Director of Credit and Collections

Fortune International, LLC

Bensenville, IL • On-site

$130K - $160K/yr

Full-time

Re-posted 25 days ago


Job description

Summary of Position:

The Director, Credit and Collections serves as the enterprise leader responsible for credit risk management, collections strategy, and cash optimization for a high-volume, low-margin, $1B+ foodservice distribution business. This role owns the company’s credit governance framework, drives disciplined collections execution, and partners cross-functionally to balance profitable growth with prudent risk management, improved cash flow, and reduced days sales outstanding (DSO). The Director oversees the corporate accounts receivable portfolio, leads scalable credit and collections operations, and ensures proactive identification and mitigation of customer credit risk.


Duties & Responsibilities:

  • Own enterprise-wide credit and collections strategy to optimize DSO, cash flow, and working capital performance
  • Establish, approve, and enforce customer credit policies, terms, limits, escalations, credit holds, and revocations.
  • Provide executive oversight of the corporate A/R portfolio, including high-risk, high-dollar, and strategic customer accounts.
  • Partner with Sales leadership to align credit decisions with growth objectives while protecting enterprise cash and margin.
  • Collaborate with Finance to forecast bad debt exposure, reserves, and customer default risk.
  • Lead and develop a multi-level credit and collections team, setting performance expectations, productivity goals, and succession plans.
  • Own collection performance outcomes, including aging bucket reduction, dispute resolution, and recovery strategies.
  • Serve as the senior point of contact for complex customer negotiations, escalations, and executive-level discussions.
  • Oversee litigation strategy, settlements, and recovery actions in partnership with Legal and external counsel.
  • Manage relationships and performance of third-party collection agencies and asset recovery partners.
  • Leverage systems and analytics (ERP, AR automation, CRM) to drive efficiency, transparency, and risk insight.
  • Report portfolio risk, performance trends, and actionable recommendations to senior leadership.
  • Lead change initiatives related to policy updates, systems implementations, and organizational scaling.


Success Measures (12-18 Months):

  • Measurable reduction in DSO and past-due A/R exposure
  • Improved accuracy of bad debt forecasting and reserve planning.
  • Strong alignment with Sales on credit discipline and customer risk evaluation.
  • Scalable credit governance and collections process supporting growth.
  • A high-performing, well-developed credit and collections leadership team.


Minimum Requirements:

  • Education – Bachelor’s degree in Finance, Accounting, Business, or a related discipline required; advanced degree a plus.
  • 10+ years of progressive credit and collections experience in a high-volume distribution, foodservice, logistics, or transportation environment.
  • 5+ years of senior leadership or manager-of-managers experience.
  • Deep knowledge of credit risk assessment, collections strategy, litigation processes, and customer negotiations.
  • Strong analytical capability with experience managing large datasets across multiple systems.
  • Proven ability to influence cross-functional leaders and drive enterprise-level outcomes.
  • Experience with ERP and A/R automation platforms (Business Central, NetSuite, YayPay, VersaPay, Salesforce preferred).


Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers’ and team members’ success.

Our Vision is a world in which we can all:

Do good. Be great. Scale excellence.