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Collections Associate Jobs in Raleigh, NC (NOW HIRING)

UNC HEALTH

Administrative Associate

Morrisville, NC · On-site

$18.48 - $25.89/hr

... collections, inventory to accomplish organizational goals. 9. Serves as a second level of response ... If Associate's degree, no years of experience is required Knowledge/Skills/and Abilities ...

UNC Health

Administrative Associate

Morrisville, NC · On-site

$18.48 - $25.89/hr

... collections, inventory to accomplish organizational goals. 9. Serves as a second level of response ... If Associate's degree, no years of experience is required Knowledge/Skills/and Abilities ...

UNC Health Careers

Administrative Associate

Morrisville, NC · On-site

$18.48 - $25.89/hr

The Administrative Associate will support high-volume processes, perform accurate data entry ... collections, inventory to accomplish organizational goals. 9. Serves as a second level of response ...

WakeMed

Finance & Accounting Representative

Raleigh, NC · On-site

EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred Experience 2 Years Accounting/Finance - Collections Required 2 ...

American Eagle Outfitters

Aerie - Stock Associate

Durham, NC · On-site

$14.50 - $18.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body ...

American Eagle Outfitters

AE - Stock Associate

Raleigh, NC · On-site

$14.50 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Raleigh, NC

Collections Associate information

See Raleigh, NC salary details

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How much do collections associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collections associate in Raleigh, NC is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Raleigh, NC?

The most popular types of Collections jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collections Associate jobs?

Cities near Raleigh, NC with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Hybrid job distribution, with an average salary of $41,749 per year, or $20.1 per hour.

Patient Service Associate - Triangle Heart Associates

Durham, NC • On-site

Dukehealth.org
See more jobs at Dukehealth.orgexternal

$15.50 - $19.50/hr

Other

Posted 15 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
Duke Triangle Heart Associates - 1821 Hillandale Rd
JOB SUMMARY
We are seeking a Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, patient appointment scheduling, and cash management.Position also involves customer service, message distribution, ancillary scheduling, collecting payments on patient accounts and referral management.
JOB DUTIES AND RESPONSIBILITIES

  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
  • Enter pre-visit orders and prepare new patient charts.
  • Pick up X-rays, office charts, medical records, reports, petty cash and collections.
  • Check-in patients.
  • Identify correct patient information and verify patient demographic data.
  • Edit electronic patient charts as needed. Collect and post co-payments and balances on accounts due.
  • Excellent relationship skills with Clients and Staff.
  • Ability to communicate professionally while maintaining a personal touch with all.
  • Ability to work efficiently under stressful circumstances.
  • Good organization and prioritization skills.
  • Attention to detail.
JOB ELIGIBILITY REQUIREMENTS
  • Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
  • Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
  • Experience in effectively coordinating multiple tasks or activities

JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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