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Collections Associate Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Supervisor Resolution

Raleigh, NC · On-site

... our associates. More information can be found at Qualifications: Bachelor's Degree and 1 years of experience in Collections, Default, Foreclosure, Bankruptcy, or Loss Mitigation -OR- High School ...

First Citizens Bank

Supervisor Resolution

Raleigh, NC · On-site

Responsible for a team of associates who mitigate Bank losses through the collection, negotiation ... Responsibilities Collections - Oversees the activities of a team that processes or collects past ...

Duke Health

Patient Account Associate - DHCH

Durham, NC · On-site

$17.50 - $23/hr

POSITION SUMMARY Responsible for performing the reimbursement functions of billing and collections ... The Patient Account Associate position can also function in the roll for cash application and the ...

Duke University

Patient Account Associate - DHCH

Durham, NC

$17.50 - $23/hr

POSITION SUMMARY Responsible for performing the reimbursement functions of billing and collections ... The Patient Account Associate position can also function in the roll for cash application and the ...

Duke University

Patient Account Associate - DHCH

Durham, NC · On-site

$17.50 - $23/hr

POSITION SUMMARY Responsible for performing the reimbursement functions of billing and collections ... The Patient Account Associate position can also function in the roll for cash application and the ...

Westphalia Holdings

2026 Graduating Dentist

Raleigh, NC · On-site

$275K - $325K/yr

Associate General Dentist (New Grad / Resident) Raleigh, NC Confidential, Doctor-Led Private Group ... High-functioning operations + best-in-class RCM (99% collections rate) * Autonomy with ...

Westphalia Holdings

2026 Graduating Dentist

Raleigh, NC · On-site

$275K - $325K/yr

Associate General Dentist (New Grad / Resident) - Raleigh, NC Confidential, Doctor-Led Private ... High-functioning operations + best-in-class RCM (99% collections rate) * Autonomy with ...

American Eagle Outfitters

Aerie - Stock Associate

Durham, NC · On-site

$14.50 - $18.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for collections associate in Raleigh, NC is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Raleigh, NC? The most popular types of Collections jobs in Raleigh, NC are:
What are popular job titles related to Collections Associate jobs in Raleigh, NC? For Collections Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Collections Associate jobs? Cities near Raleigh, NC with the most Collections Associate job openings:
Collections Associate jobs near you
Accounts Receivable and Collections Specialist

Accounts Receivable and Collections Specialist

Towne Properties

Raleigh, NC • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description:

Love Where You Work!

At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent 65 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.



Position: Accounts Receivable and Collections Specialist
Location: Carolina Regional Office - Raleigh, NC
Office Hours: Monday through Friday, 8:30am – 5:30pm

Pay Rate: $20-24/hour



What We're Looking For:

  • High School diploma or equivalent plus a minimum of 1+ year of experience in accounts receivable or a similar financial role.
  • Must have knowledge of accounting principles and procedures.
  • Strong analytical skills with keen attention to detail and accuracy.
  • Experience with accounting software (e.g., QuickBooks, Yardi) and proficiency at Microsoft Excel.
  • Excellent verbal and written communication skills.
  • Valid driver’s license, reliable vehicle, and auto-insurance.


What You'll Do:

  • Review Receivable Reports to detail owner status regarding past due payments.
  • Prepare and send timely late notices and collection letters.
  • Provide exceptional customer service to owners by addressing inquiries related to balances, payment plans, address changes, and other issues.
  • Process payments received in the office, via mail, or in person.
  • Review and process owner credit balances for refunds.


Enjoy the Perks:

When you join Towne, you’ll enjoy benefits that support both your work and your life:

  • Health/Dental/Vision, life insurance, and FSA options
  • 401(k) with company match and annual bonuses
  • Paid holidays, sick, and vacation time
  • Training and certification support through Towne University
  • Employee Assistance Program (EAP) for personal and professional support
  • Company events, recognition programs, and team celebrations
  • Family-owned since 1961, providing stability and growth
  • Proud Energage Top Workplace (2018–2025)


Your Future With Us:

At Towne Properties, your growth matters. This position provides valuable experience and exposure that may support future opportunities within Towne Properties. We recognize hard work, promote from within when possible, and help our associates build careers they’re proud of—based on skill, reliability, and drive, not just seniority.


Apply now and start building your future with us!


Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements:
  • 1+ year of experience in accounts receivable or a similar financial role
  • Experience with accounting software (e.g., QuickBooks, Yardi) and proficiency at Microsoft Excel