ZipRecruiter

Log In

1

Collections Associate Jobs in Raleigh, NC (NOW HIRING)

JF Group

Portal Associate

Morrisville, NC · On-site

$22 - $25/hr

A Portal Associate is key to the overall success of JF Petroleum. This position is responsible for ... Effectively communicate with billing, collections and other internal and external customers.

First Citizens Bank

Default Processor II

Raleigh, NC · On-site

$18.25 - $24.25/hr

Provides crucial information and support to expedite collections, bankruptcy, foreclosure, and loss ... Liaises with other associates to ensure correct and thorough documentation has been provided.

First Citizens Bank

Default Processor II

Raleigh, NC · On-site

$18.25 - $24.25/hr

Provides crucial information and support to expedite collections, bankruptcy, foreclosure, and loss ... Liaises with other associates to ensure correct and thorough documentation has been provided.

WakeMed

Finance & Accounting Representative

Raleigh, NC · On-site

EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred Experience 2 Years Accounting/Finance - Collections Required 2 ...

First Citizens Bank

Default Analyst I

Raleigh, NC · On-site

Relationship Development - Builds and maintains strong relationships with managers, associates ... Knowledge of industry specific regulations and laws pertaining to collections, default, bankruptcy ...

First Citizens Bank

Resolution Specialist

Raleigh, NC · On-site

... associates. More information can be found at Qualifications: Bachelor's Degree -OR- High School Diploma or GED and 2 years of experience in Collections, Customer Service, or Financial services ...

First Citizens Bank

Resolution Specialist

Raleigh, NC · On-site

... associates. More information can be found at Qualifications: Bachelor's Degree -OR- High School Diploma or GED and 2 years of experience in Collections, Customer Service, or Financial services ...

American Eagle Outfitters

AE - Stock Associate

Raleigh, NC · On-site

$14.50 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

American Eagle Outfitters

Aerie - Stock Associate

Durham, NC · On-site

$14.50 - $18.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body ...

Signet Jewelers

Jewelry Sales Associate

Raleigh, NC · On-site

$16 - $20/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

Skechers

Retail Sales Associate

Cary, NC

$14/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

previous pagenext page

Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Raleigh, NC

Collections Associate information

See Raleigh, NC salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections associate in Raleigh, NC is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Raleigh, NC?

The most popular types of Collections jobs in Raleigh, NC are:

What job categories do people searching Collections Associate jobs in Raleigh, NC look for?

The top searched job categories for Collections Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collections Associate jobs?

Cities near Raleigh, NC with the most Collections Associate job openings:

Collections Associate jobs near you

Portal Associate

JF Group

Morrisville, NC • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description:

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

A Portal Associate is key to the overall success of JF Petroleum. This position is responsible for ensuring that all invoices for assigned accounts are loaded into customer portals accurately and timely.


The pay scale for this position is $22-25/hr depending on experience.


Responsibilities:

  • Ensure all invoices are accurately loaded into customer portals in a timely manner.
  • Effectively communicate with billing, collections and other internal and external customers.
  • Proactively drive portal errors to resolution by working with management and customers.
  • Complete special assignments as requested by the Portals Supervisor.
  • Document current department processes and procedures.
  • Identify areas for process improvement and process optimization


Requirements:
  • Minimum of 1 year of billing and data entry experience preferred.
  • High School diploma/GED, required.
  • Must have excellent oral and written communication skills;
  • Strong attention to detail while handling a high-volume workload.
  • High typing and 10-key counts
  • Strong Microsoft Excel and Word skills.
  • Strong ability to grasp 3rd party portals and other non-traditional computer applications.
  • Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
  • Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.


JF Petroleum offers:

  • Competitive pay
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
  • Life insurance-company provided
  • Bonus program eligibility
  • Paid training for field personnel
  • Uniforms provided for field personnel

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.