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Collections Associate Jobs in Illinois (NOW HIRING)

Cna

Billing & Collections Coordinator

Chicago, IL · Hybrid

$35K - $65K/yr

... collections, etc. to resolve issues and disputes. * Owns all internal actions, including follow ... Associates Degree or equivalent. * Typically a minimum two years of relevant experience. #LI-DM1 ...

Black Hawk College

Student Collections Coordinator

Moline, IL · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's Degree, minimum of 60 college credit hours, or relevant Collections work experience required. * Minimum of three years' work experience in accounting preferred. * Higher education ...

ICON MEDICAL NETWORK

Associate Dentist

Antioch, IL · On-site

  • Dental

Located in Antioch, IL! Job Details: * Seeking an Associate Dentist to work with one provider * 4 day work week, every other Saturday * 6 month Daily guarantee with 32% of collections * General ...

ICON MEDICAL NETWORK

Associate Dentist

Antioch, IL

  • Dental

Located in Antioch, IL! Job Details: * Seeking an Associate Dentist to work with one provider * 4 day work week, every other Saturday * 6 month Daily guarantee with 32% of collections * General ...

Coilcraft

Accounts Receivable Associate

Cary, IL · On-site

$19.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll support customer accounts, cash application, collections, and account ... Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred

Coilcraft

Accounts Receivable Associate

Cary, IL · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you'll support customer accounts, cash application, collections, and account ... Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred

Coilcraft

Accounts Receivable Associate

Cary, IL · On-site

$23 - $28/hr

  • Medical

  • Retirement

We are seeking an Accounts Receivable Associate to join our Accounting team ... In this role, you'll support customer accounts, cash application, collections, and account ...

SunSource

B2B Collections Specialist

Addison, IL · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our associates are what makes us unique and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would ...

Pop-Up Talent

Associate Attorney

Chicago, IL · On-site

$125K - $200K/yr

  • Medical

Associate Attorney Chicago, IL * Employment Type: Full-Time, Salaried * Reports To: Executive ... and collections to support a multi-entity restoration and construction operation. This role will ...

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Showing results 41-60

All JobsCollections Associate JobsCollections Associate Jobs in Illinois

Collections Associate information

See Illinois salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections associate in Illinois is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Illinois?

The most popular types of Collections jobs in Illinois are:

What job categories do people searching Collections Associate jobs in Illinois look for?

The top searched job categories for Collections Associate jobs in Illinois are:

What cities in Illinois are hiring for Collections Associate jobs?

Cities in Illinois with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,620 per year, or $20 per hour.

Call Collection Specialist

RNR Tire Express

Fairview Heights, IL • On-site

$18 - $20/hr

Full-time

Re-posted 3 days ago

RNR Tire Express rating

5.0

Company rating: 5.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

605th of 733 rated retailers

Job description

Job Summary:
We are seeking a motivated and organized Call Collection Specialist to manage past-due accounts within our rent-to-own tire and wheel business. The specialist will actively contact customers to arrange payments, negotiate solutions, and coordinate merchandise returns while ensuring adherence to company policies and maintaining high levels of customer satisfaction. This is an office-based role with no field visits required.
Key Responsibilities:
Customer Contact & Collections:
  • Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns.
  • Negotiate payment plans and work toward mutually beneficial resolutions while following company policies and compliance guidelines.
  • Handle customer inquiries and provide clear, professional, and empathetic communication.
  • Escalate complex or sensitive customer issues to the Account Management Supervisor as needed.

Account Management & Reporting:
  • Maintain accurate records of customer interactions, payment arrangements, and account activity in the company CRM system.
  • Monitor account status and provide feedback to supervisors regarding trends, challenges, and opportunities for improvement.
  • Follow up consistently to ensure past-due accounts are managed effectively and collection goals are met.

Operational Compliance:
  • Adhere to all company policies, procedures, and regulatory requirements, including federal and state debt collection laws (e.g., FDCPA).
  • Support team initiatives to improve efficiency, collections processes, and customer outcomes.

Performance Goals:
  • Achieve or exceed individual collection targets.
  • Maintain high standards of customer service and professionalism in every interaction.
  • Contribute to a productive and collaborative team environment.

Qualifications:
Experience:
  • 1-2 years of experience in collections, account management, or customer service, preferably in a rent-to-own, retail, or financial services environment.

Skills:
  • Strong communication and negotiation skills.
  • Ability to handle challenging customer interactions with professionalism and empathy.
  • Basic proficiency with CRM software, Microsoft Office, and data tracking for performance metrics.
  • Strong organizational and time-management abilities.

Education:
  • High school diploma or equivalent required; associate's or bachelor's degree in business, finance, or related field preferred.

Other Requirements:
  • Knowledge of debt collection regulations (e.g., FDCPA) is a plus.
  • Ability to work in an office setting with occasional after-hours calls if necessary.

Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

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