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Collections Associate Jobs in Illinois (NOW HIRING)

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL

$18.25 - $24.75/hr

Position Summary The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

Corcentric

Collections Manager

Downers Grove, IL · On-site

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume ... Associate's or Bachelor's degree in a relevant discipline * Experience with Dynamics 365 software ...

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume ... Associate's or Bachelor's degree in a relevant discipline * Experience with Dynamics 365 software ...

circa

AR Collections Specialist

Skokie, IL

$26/hr

Reporting directly to the Manager of Credit & Collections within the Credit & Collections ... Associate's degree or equivalent from a college or university accredited by the US Department of ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

DCC Propane, LLC

Collections Team Lead

Lisle, IL · On-site

$60K - $62K/yr

Position SummaryThe Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Illinois

Collections Associate information

See Illinois salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections associate in Illinois is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Illinois?

The most popular types of Collections jobs in Illinois are:

What job categories do people searching Collections Associate jobs in Illinois look for?

The top searched job categories for Collections Associate jobs in Illinois are:

What cities in Illinois are hiring for Collections Associate jobs?

Cities in Illinois with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,620 per year, or $20 per hour.

Collections Team Lead

DCC Propane, LLC

Lisle, IL • On-site

$60K - $62K/yr

Full-time

Posted 9 days ago

DCC Propane rating

4.7

Company rating: 4.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

403rd of 417 rated retail wholesalers

Job description

Position Summary
The Collections Team Lead provides leadership and support to 5-7 collection associates with resolving overdue invoices and collection of payments from customers of DCC Propane. This role openly communicates with management, providing recommendations for the team while maintaining the collection efforts of assigns accounts.
Core Duties / Key Responsibilities
  • Team Leadership:
    • Lead and support the collection team in their efforts to collect overdue balances.
    • Offer recommendations and direction to the collection team while monitoring aging data for accounts receivable and identify overdue balances.
    • Prepare and submit periodic reporting to management as requested.
    • Meet regularly with management to discuss account concerns.
  • Collections Support
    • Contact customers with overdue balances and attempt to collect entirely or negotiate a payment plan to collect in installments.
    • Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.
    • Document and maintain collection efforts with notes and reminders in the system.
    • Establish follow up contact to maintain pursuit of the collection efforts of accounts.
    • Escalate complex collection situations in excess of $15k to management..
    • Identify and escalate potential bad debt accounts to management.
    • Openly communicate with internal field associates and management to advise of balance and account status.
    • Provide invoices and statements to customers as needed.
    • Other similar duties as assigned.

Position Qualifications
  • Experience/Education
    • Required Education: High school diploma/GED is required
    • Required Work Experience:
      • 5 years of office environment experience required
      • Knowledge of generally accepted account practices and principles
      • Prior cash processing experience preferred
    • Required Knowledge/Skills/Abilities
      • Microsoft Applications: Intermediate to advanced proficiency in Word, Excel, PowerPoint and Outlook
      • Additional Technology: Exceptional phone skills and computer literacy
      • Travel: Minimal travel required
      • Communication: Exceptional verbal and written communication skills required
      • Additional Requirements:
        • Must be able to work independently and effectively manage time
        • Strong organizational and time management skills
        • Strong written and verbal communication skills
        • Attention to detail and proficiency with mathematics required
        • Ability to follow verbal and written instructions
        • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
        • Strong attention to detail and accuracy.
        • Ability to manage multiple priorities in a fast-paced environment.
        • Customer service mindset with strong interpersonal skills.
        • Good problem solving and decision-making skills
        • Ability to be a positive representative of the Company both internally and externally
        • Ability to always work with respect and cooperation with fellow employees

Physical/Working Requirements
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
  • This position requires you to work from an office environment; after the training period, this role may become a hybrid position.
  • Prolonged sitting at a desk and working on a computer.
  • Must be able to position, transport, lift and/or move up to 20 pounds at a time.
  • Communicate with and exchange information verbally and in writing.
  • Move about in an office environment.
  • The noise level in the work environment is usually moderate

Scope
Direct Reports: 5-7
Total Organization Employees: ~ 900
Total Organization States: 21
Total Organization Regions: 4
This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.
DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status.

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