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Collections Associate Jobs in Georgia (NOW HIRING)

Carmax

Collections Representative

Woodstock, GA

$15.25 - $19.75/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Representative

Emerson, GA

$15.25 - $19.50/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Representative

Cartersville, GA

$15.25 - $19.50/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Addison Group

AR Associate

Ashburn, GA · On-site

$33 - $34/hr

Maintain accurate records of collections efforts and customer correspondence. * Reconcile AR sub ... Associate or bachelor's degree in Accounting, Finance, or Business preferred. * Proficiency in AR ...

American Dental Companies

Associate Dentist

Covington, GA · On-site

$150K - $300K/yr

Covington Family Dentistry is seeking a talented full-time associate dentist to step into a high ... This is a unique opportunity to join a PPO/FFS practice with annual collections of $2.4 million and ...

American Dental Companies

Associate Dentist

Covington, GA · On-site

$150K - $300K/yr

Covington Family Dentistry is seeking a talented full-time associate dentist to step into a high ... This is a unique opportunity to join a PPO/FFS practice with annual collections of $2.4 million and ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site +1

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

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Be Seen First

Accounts Receivable/Collections Specialist

Marietta, GA · On-site

$27 - $32/hr

Contacting commercial/business customers to collect on outstanding collections, post payments ... Associate's degree or better in Accounting, Finance or related field preferred * 2+ years ...

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site +1

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Acworth, GA · On-site +1

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Carmax

Collections Agent - Partially Remote

Emerson, GA · On-site +1

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

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Collections Associate information

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$9

$17

$25

How much do collections associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for collections associate in Georgia is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Georgia? The most popular types of Collections jobs in Georgia are:
What are popular job titles related to Collections Associate jobs in Georgia? For Collections Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Collections Associate jobs in Georgia look for? The top searched job categories for Collections Associate jobs in Georgia are:
What cities in Georgia are hiring for Collections Associate jobs? Cities in Georgia with the most Collections Associate job openings:
Collections Associate jobs near you
Collections Representative

Collections Representative

Carmax

Woodstock, GA

$15.25 - $19.75/hr

Full-time

Posted 2 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

27th of 712 rated retailers

Job description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Resolve customer issues while working for an industry leader

At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better.  Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders.  You’ll work with different departments and teams to help resolve customer questions/issues, and help to influence and educate customers on their account.  In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying.  This is a hybrid work arrangement after 90 days and successful performance in role.

What you’ll do

  • Make outbound collection calls in addition to taking incoming calls to/from customers and influence customers to make payments on the past due account. 
  • Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Advise customers of the status of their account by reviewing account information and influencing customers to make payments on the account.
  • Work with other departments/personnel where necessary to resolve customer concerns. 
  • Perform the above functions while meeting department expectations.

Improve customer experience with every interaction

Empathy with our customers, and transparency in every interaction are vital to your success.  From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position.  You will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line and performing all tasks in accordance with applicable policies/laws. 

Qualifications and requirements

  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements. 
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and tolerate stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to influence the customer to make a payment to keep the account current.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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