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Collections Associate Jobs in Georgia (NOW HIRING)

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

Required Education and Experience * 2 - 5 years of collections/customer service experience required ... Associates Degree Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding ...

Collections Specialist

Atlanta, GA

$17.75 - $24/hr

Required Education and Experience * 2 - 5 years of collections/customer service experience required ... Associates Degree Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding ...

Collections Supervisor The primary responsibility of this role is to assist the director in leading ... Associate degree. Sponsorship * You must currently possess valid and unrestricted U.S. work ...

Job Title Collections Supervisor About the Role The primary responsibility of this role is to ... Associate degree. Sponsorship: * You must currently possess valid and unrestricted U.S. work ...

Collections Specialist

Lawrenceville, GA · On-site

$17 - $23/hr

R10087792 Collections Specialist (Open) Location: Lawrenceville, GA - Sever Rd - Cust ... Associates who are members of collective bargaining units should review their bargaining agreement ...

AR/Collections

Atlanta, GA · On-site

$27 - $30/hr

LHH is actively searching to add a full cycle AR/Collections Specialist to the team of a leader in ... Michelle Brewer Benefit offerings available for our associates include medical, dental, vision ...

LHH is actively searching to add a full cycle AR/Collections Specialist to the team of a leader in ... Michelle Brewer Benefit offerings available for our associates include medical, dental, vision ...

Executive Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

As an Executive Collections Representative, you are responsible for driving results by collecting ... Current associates who require a workplace accommodation should refer to Fiserv's Disability ...

Collections Representative

Roswell, GA

$16 - $20.75/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Collections Representative

Smyrna, GA

$16.75 - $21.50/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Collections Representative

Alpharetta, GA

$16.50 - $21.50/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Collections Representative

Kennesaw, GA

$15.75 - $20.25/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Collections Representative

Acworth, GA

$14.75 - $19/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

Collections Representative

Marietta, GA

$15.50 - $20/hr

Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the ...

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Collections Associate information

See Georgia salary details

$9

$17

$25

How much do collections associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for collections associate in Georgia is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Georgia? The most popular types of Collections jobs in Georgia are:
What are popular job titles related to Collections Associate jobs in Georgia? For Collections Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Collections Associate jobs in Georgia look for? The top searched job categories for Collections Associate jobs in Georgia are:
What cities in Georgia are hiring for Collections Associate jobs? Cities in Georgia with the most Collections Associate job openings:

$17.75 - $24/hr

Other

Posted 27 days ago


Job description

Standard Occupational Description: Locate and notify customers of delinquent accounts by mail and telephone. Duties include negotiating payment arrangements and posting payments to customers' accounts; keeping detailed records of collection activities and status of accounts. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) The technical and functional skills, knowledge, abilities and tasks listed below are based on Vandenberg, Chase & Associates qualifications for Collection Specialists.

Typically, your Collection Specialists will not be required to have all of the knowledge listed to be a successful performer. We are willing to train all selected candidates on selected components such as state and federal collection laws. Recruitment and selection standards for this position should be based on specific knowledge, skills, and abilities for the job as indicated in the job announcement.

SKILLS 1. Must be capable of using basic mathematics to solve problems 2. Must exercise strong attention to detail; goal oriented 3.

Must maintain an ongoing commitment to excellent customer service 4. Must have excellent English written and verbal communication abilities ( Spanish a plus) 5. Must be capable of understanding and applying new information obtained during the course of communicating with the consumer towards the negotiation and ultimate resolution of an outstanding unpaid balance 6.

Must be capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to negotiate repayment on customers' accounts. KNOWLEDGE 1. Principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Knowledgeable of the Fair Debt Collection Practices Act and State regulations.

3. Must be able to speak and write fluent English ( Spanish a plus). ABILITIES 1.

Clearly and concisely communicate information and suggestions to the consumer. 2. Listen to and understand information and arguments presented (by the consumer) during telephone communications.

3. Speak, read, and communicate information and ideas in writing clearly such that it is easy to understand. 4.

Ability to work a flexible work schedule TASKS 1. Receive payments and post amounts paid to customer accounts. 2.

Locate and monitor overdue accounts, using computers and a variety of automated systems. 3. Record information about financial status of customers and status of collection efforts.

4. Locate and notify customers of delinquent accounts by mail, telephone. 5.

Advise customers of necessary actions and strategies for debt repayment. 6. Persuade customers to pay amounts due on delinquent payday loans, credit cards, non-payable over draft check fees and other products.

7. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased, incarcerated, and bankruptcy customers. 8.

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Tasks Note: The task list above outlines some of the tasks performed by a Collection Specialist and could change periodically. EDUCATION Collection Specialists are required to have at least a high school diploma.

An associate's or bachelor's degree that incorporates business or accounting skills is often helpful during the selection process. Every candidate must also have 1 year of high volume telemarketing, collections or call center experience.