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Collections Admin Assistant Jobs in Texas (NOW HIRING)

Admin Asst

Richardson, TX · On-site

$16.25 - $22/hr

... collections, reporting, scheduling, and other operational tasks. Knowledge, Skills & Abilities (KSA): Strong communication, customer service, organizational, time management, and problem-solving ...

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

Collections Specialist

Irving, TX

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

Collections Specialist

Irving, TX

$17.75 - $24/hr

... assist in the account reconciliation and resolution * Ensuring that all proper station approvals ... Obtains Business Manager approval prior to sending to Administrator for set up in billing system

Determine cause of delinquency and best course of action to assist delinquent customer. * Document ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

At TLH Enterprises, Inc, DBA Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately * talented team members that provide great customer service and have ...

Review customer accounts on credit hold and assist with account maintenance * Assist with customer ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Review customer accounts on credit hold and assist with account maintenance * Assist with customer ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Review customer orders and assist with credit-related decisions. * Resolve billing disputes ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Review customer orders and assist with credit-related decisions. * Resolve billing disputes ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

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Collections Admin Assistant information

How much is an admin assistant's salary?

The salary for a Collections Admin Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Benefits and overtime may also impact total compensation.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a Collections Admin Assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a Collections Admin Assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What is the highest paid administrative assistant?

The highest paid administrative assistants typically work in specialized industries such as finance, law, or executive support, and can earn salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, location, and the complexity of the role, with executive or senior administrative assistants earning the most. Advanced skills in office management, software, and communication can also contribute to higher compensation.

What does a collection assistant do?

A collections assistant supports the collections department by contacting customers to recover overdue payments, updating account records, and maintaining accurate financial data. They often use accounting or customer relationship management (CRM) software and need strong communication and organizational skills. The role typically involves following company policies and may require attention to detail and basic financial knowledge.

What are the key skills and qualifications needed to thrive as a Collections Admin Assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

How to get a job in collections?

To get a job as a Collections Admin Assistant, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with collection software or databases. Relevant experience in customer service or finance can be beneficial, and some roles may require knowledge of debt recovery laws or certifications such as the Certified Collections Professional (CCP).
What job categories do people searching Collections Admin Assistant jobs in Texas look for? The top searched job categories for Collections Admin Assistant jobs in Texas are:
What cities in Texas are hiring for Collections Admin Assistant jobs? Cities in Texas with the most Collections Admin Assistant job openings:

Admin Asst

Associa

Richardson, TX • On-site

$16.25 - $22/hr

Full-time

Posted 20 days ago


Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

107th of 248 rated facilities management


Job description

We are looking for a candidate in West Texas/Abilene
Essential Functions: Provides administrative support for the West Texas HOA/POA portfolio by serving as the primary contact for homeowner inquiries, processing compliance and community correspondence, maintaining records, assisting with community onboarding, and supporting collections, reporting, scheduling, and other operational tasks.
Knowledge, Skills & Abilities (KSA): Strong communication, customer service, organizational, time management, and problem-solving skills. Proficient in Microsoft Office (Word, Excel, Outlook). Ability to maintain confidentiality, manage multiple priorities with attention to detail, work independently, and collaborate effectively with homeowners, board members, vendors, and internal teams
EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:
• 2-5 years' experience managing single-family communities and condominium associations
• Ability to deliver a 5-star customer service to the Board and the residents
• Ability to advise and direct the Board to make the necessary decisions
• Ability to build rapport with clients
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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