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Collections Account Manager Jobs in Racine, WI (NOW HIRING)

Collections Representative

Racine, WI ยท On-site

$16 - $20.75/hr

Identify delinquent accounts and establish priorities for taking action to repossess, foreclose ... Effectively liaise with regional, district and branch managers on collection activities. Ensure ...

Collections Representative

Kenosha, WI ยท On-site

$16.50 - $21.50/hr

Identify delinquent accounts and establish priorities for taking action to repossess, foreclose ... Effectively liaise with regional, district and branch managers on collection activities. Ensure ...

AR Collections Specialist

New Berlin, WI ยท On-site

$20 - $25.50/hr

The Accounts Receivable Collections Specialist plays a critical role in reducing aged receivables and improving overall collections performance. This position is not only responsible for managing ...

Showing results 21-40

Collections Account Manager information

See Racine, WI salary details

$27.7K

$61.7K

$99.4K

How much do collections account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for collections account manager in Racine, WI is $61,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What job categories do people searching Collections Account Manager jobs in Racine, WI look for? The top searched job categories for Collections Account Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Collections Account Manager jobs? Cities near Racine, WI with the most Collections Account Manager job openings:
Infographic showing various Collections Account Manager job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,714 per year, or $29.7 per hour.

Collections Representative

Marine Credit Union

Racine, WI โ€ข On-site

$16 - $20.75/hr

Full-time

Re-posted 4 days ago


Job description

Responsible for daily contact of past due MCU relationships, with a focus on problem resolution, minimizing
losses and maximizing relationships for Marine Credit Union. CDRs must ensure a high level of service to
our members and adhere to strict compliance with Federal and State laws and regulations relating to credit
and collections.
Duties and Responsibilities:
Contact daily assigned collection routes and continue until worked to completing.
Document relationships and problem resolutions using the quality collection principles.
Develop and implements strategies to fully resolve past due balances.
Research and skip trace of past due members to make contact.
Strict adherence to all regulatory and legal compliance with Federal and State credit and collection laws.
Identify delinquent accounts and establish priorities for taking action to repossess, foreclose, and take
possession of collateral security to reduce losses.
Mail legal documents and notices in compliance with state and federal regulations
Audit repossession documents for completeness and accuracy and identify trends and issues.
Monitor bankruptcy payments and initiate modification according to MCU policy & procedures.
Effectively liaise with regional, district and branch managers on collection activities.
Ensure each member is treated with dignity and respect and receives quality member service.
Represent MCU in litigation related to collection activities.
Other duties as assigned.
Knowledge, Skills, and Abilities:
In depth knowledge of current federal and state rules and regulations regarding credit and collection
activities.
Education and Experience:
Bachelor's Degree in business related field is preferred but not required.
Minimum of 1 year knowledge of effective Collection experience preferred including repossession,
judgement, and garnishment, preferably in a credit union or retail bank.
Experience working in a process-oriented environment with importance placed on attention to detail.
Previous consumer lending experience is a plus.
Physical Requirements (with or without accommodation):
Long periods of sitting will occur regularly.
Occasional lifting and/or moving 15 lbs or less.
Use of a computer and telephone required.
Occasional bending, stooping, or crouching may be required.
This job description is not a complete statement of all duties and responsibilities comprising this position.Employment Type: Full-Time