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Collections Account Manager Jobs in Manitowoc, WI

Robert Half

Deduction Assistant

Plymouth, WI · On-site

We are looking for a detail-oriented Deduction Assistant to support accounts receivable operations ... Manage assigned deduction queues, balancing priorities to keep pace with service levels and ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Manitowoc, WI

Collections Account Manager information

See Manitowoc, WI salary details

$28.5K

$63.6K

$102.4K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Manitowoc, WI is $63,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $75,800.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Manitowoc, WI?

For Collections Account Manager jobs in Manitowoc, WI, the most frequently searched job titles are:

What cities near Manitowoc, WI are hiring for Collections Account Manager jobs?

Cities near Manitowoc, WI with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $63,582 per year, or $30.6 per hour.

Remote Medical Collections Representative - Wisconsin ONLY

ARstrat, LLC

Manitowoc, WI • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

MUST RESIDE IN THE STATE OF WISCONSIN!!!

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

Position Summary:

As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members.

Compensation:

  • Hourly Rate: $16.00 per hour

  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:

  • Shift:

    • 9:30 AM – 6:00 PM (3 days/week) and 10:30 AM – 7:00 PM (2 days/week CST)
Position Responsbilities:
      • Manage and resolve overdue medical accounts
      • Assist patients with payment arrangements and account inquiries
      • Submit accounts for insurance follow-up to appropriate internal departments
      • Maintain accurate and detailed account records
      • Collaborate with internal teams to ensure account resolution
      • Meet daily productivity and performance goals
    Qualifications:
    • Education: High school diploma / GED
    • Experience:
      • 1–2 years of call center or collections experience in a healthcare environment
      • Working knowledge of insurance collections, including verification of insurance and follow-up processes
    Requirements:
    • Strong communication and organizational skills
    • Ability to work independently and meet performance goals
    • Ability to handle high call volume (100+ calls per day)
    • Experience with medical billing software is a plus
    • Previous collections or customer service experience preferred
    • Must reside in the state of Wisconsin
    • Bilingual in Spanish preferred
    Benefits & Incentives:
    • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
    • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
    • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
    • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
    • Flexible Benefits: Customize your benefits package to fit your personal and family needs.
      About Americollect/GetixHealth:

      Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

      Americollect is an equal employment opportunity employer and participates in E-Verify.