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Collections Account Manager Jobs in Stevens Point, WI

ThedaCare

Patient Access Registrar Team Leader

Waupaca, WI · On-site

$17.25 - $22.25/hr

Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit ... Enters benefit data to support point-of service collections and billing processes to assist with a ...

Thedacare

Patient Access Registrar Team Leader

Waupaca, WI · On-site

$17.25 - $22.25/hr

Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit ... Enters benefit data to support point-of service collections and billing processes to assist with a ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

UniFirst

Route Support

Wisconsin Rapids, WI · On-site

$19.25 - $25/hr

Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to ...

UniFirst

Route Driver

Wisconsin Rapids, WI · On-site

$18.75 - $24.50/hr

Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to ...

All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Stevens Point, WI

Collections Account Manager information

See Stevens Point, WI salary details

$28.6K

$63.9K

$102.9K

How much do collections account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections account manager in Stevens Point, WI is $63,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $76,200.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What job categories do people searching Collections Account Manager jobs in Stevens Point, WI look for?

The top searched job categories for Collections Account Manager jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Collections Account Manager jobs?

Cities near Stevens Point, WI with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,913 per year, or $30.7 per hour.

Patient Access Registrar Team Leader

ThedaCare

Waupaca, WI • On-site

$17.25 - $22.25/hr

Full-time

Re-posted yesterday

ThedaCare rating

6.6

Company rating: 6.6 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!
Summary :
The Patient Access Registrar Team Leader performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare.
Job Description:
KEY ACCOUNTABILITIES:
  • Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned.
  • Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards.
  • Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options.
  • Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate.
  • Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets.
  • Performs other duties as assigned including answering the phones at other facilities.
  • Collaborates with multiple disciplines to effectively and efficiently provide patient care and achieve the desired patient outcomes.
  • Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members.
  • Delegates team member duties in relation to patient needs, and manages evolving demands from team members, physicians, equipment, and scheduling.
  • Manages call schedule, revenue and usage audits, and meeting minutes, and is a super user with department diagnostic equipment and supplies.

QUALIFICATIONS:
  • High School diploma or GED preferred
  • Must be 18 years of age

PHYSICAL DEMANDS:
  • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance
  • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:
  • Climate controlled office setting with daily movement throughout the facility
  • Interaction with department members and other healthcare providers

Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Medical Center - Waupaca - Waupaca,WisconsinOvertime Exempt:
NoWorker Shift Details:
Days

What ThedaCare employees say

Pay

Benefits

Hours and flexibility

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About ThedaCare

Sourced by ZipRecruiter

We want to make exceptional care effortless for our patients. At ThedaCare, that means going above and beyond treating a particular condition – it means helping you achieve better health for life. You and your family are at the center of everything we do, from prioritizing your schedule when making appointments to designing our facilities for your comfort and convenience. Remaining proactive in your care allows us to better predict and prevent disease before complications arise, and when it comes to making important health-related decisions, we are here to support you. In every interaction, we want you to have full confidence the care you receive is purposeful, cost-effective and will help you continue enjoying life as you’ve planned it. ThedaCare is the third largest healthcare employer in Wisconsin, and the largest employer in Northeast Wisconsin with over 7,000 team members.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Neenah, WI, US

Year founded

1909

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