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Collections Account Manager Jobs in Stevens Point, WI

Roberts Irrigation Co., Inc

Controller

Plover, WI · On-site

Overseeing cash flow, invoicing, payroll reporting, and credit/collections processes. * Providing ... A/P functions and ensuring strong internal controls and compliance. * Supports risk management ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

Cherry Tree Dental

Endodontist

Stevens Point, WI · On-site

Health Savings Account (HSA) - annual employer contributions at all coverage levels * Vision ... Manage dental pain, trauma-related injuries, and dental emergencies. * Educate patients on ...

UniFirst

Route Coverage Specialist - UniFirst

Vesper, WI · On-site

Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to ...

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UniFirst

Route Driver

Wisconsin Rapids, WI · On-site

$18.75 - $24.50/hr

Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Stevens Point, WI

Collections Account Manager information

See Stevens Point, WI salary details

$28.6K

$63.9K

$102.9K

How much do collections account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for collections account manager in Stevens Point, WI is $63,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $76,200.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What cities near Stevens Point, WI are hiring for Collections Account Manager jobs? Cities near Stevens Point, WI with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,913 per year, or $30.7 per hour.

Justice Program Technician (Males Only)

State of Wisconsin Division of Personnel Management

Stevens Point, WI • On-site

$19.95/hr

Other

Medical, Dental, PTO

Posted 7 days ago

Job description

The Portage County Justice Programs department is hiring a part-time, 20 hours / week, Justice Program Technician (Males Only).
This is an excellent opportunity for individuals passionate about criminal justice, human services, or healthcare who want to gain hands-on experience and make a real impact in their community.
Why Apply?

  • Flexible part-time schedule
  • Meaningful work supporting justice programs
  • Great stepping stone for careers in criminal justice, social services, or healthcare
The Justice Programs Technician is a critical member of the Portage County Justice Programs team, responsible for collecting, processing, and documenting biological samples in accordance with Wisconsin standards. This position ensures the integrity of the drug and alcohol testing process, which supports participant accountability, program compliance, and overall public safety.
2026 pay range starts at $19.95 / hr
What are the primary job duties?
  • Administer same gender observed urine drug screens and/or other biological sample collections (e.g., oral swabs, breathalyzers) in a professional, respectful, and trauma-informed manner.
  • Adhere strictly to chain of custody protocols to ensure the accuracy and integrity of all samples collected.
  • Conduct initial specimen validity checks (temperature, appearance) and document results clearly and accurately.
  • Maintain and update participant testing schedules in coordination with Drug Treatment Court team and case management staff.
  • Ensure proper storage, packaging, and transportation of samples for laboratory analysis.
  • Maintain meticulous records of all tests, including documentation of missed tests, refusals, and non-compliance, following Wisconsin Treatment Court, Diversion Programs, and Day Report data reporting requirements.
  • Provide timely, precise reports to the case management team for case review and court proceedings.
  • Communicate test results to the case management team members in a timely and confidential manner.
  • Assist in maintaining inventory of testing supplies and ensure the cleanliness and security of the testing environment.
  • Attend staff meetings, training sessions, and professional development programs as required by the court or state standards.
  • Uphold ethical standards and confidentiality as mandated by HIPAA, Wisconsin statutes, and court policies.
  • Treat all participants with respect, neutrality, and fairness, recognizing the therapeutic and judicial goals of the various justice programs.
  • Communicate clear instructions regarding testing procedures and ensure a supportive, structured environment that promotes accountability for participants.
  • Perform CCAP (Consolidated Court Automation Programs) background checks on assigned cases.
  • Monitor cases designated for court date only reminders
  • Send timely court date reminders to relevant parties, as needed.
What are the minimum job qualifications?
  • High School diploma or equivalent required.
  • Post-secondary education in criminal justice, human services, healthcare, or a related field preferred.
  • Minimum of one (1) year experience in drug testing, medical collection, criminal justice, human services, or a related field preferred.
  • Any combination of education and experience necessary to perform the essential functions of the position.
Schedule:
Hours vary weekly with times from 6:45 am-10 am and/or 1-4:30 pm, as well as rotating Saturdays & Sundays 6:45am-10am. Some flexibility allowed in weekly scheduling.
Portage County offers a GREAT benefit package, which includes the following;
  • Vacation - available on day one!
  • Health insurance - your choice of two health plans - (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
  • Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
  • Flexible spending account
  • Dental insurance
  • Paid holidays
  • Paid sick leave
  • EAP (Employee Assistance Plan) - paid by the County
  • 457(b) Deferred Compensation Plan

If you're ready to start a rewarding role that makes a difference, apply today!
Portage County is an Equal Opportunity Employer

Apply