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Collections Account Manager Jobs in Arizona (NOW HIRING)

Ambition Mechanical Services

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Accounts Payable Accounts Receivable Specialist

Tempe, AZ · On-site

$55K - $65K/yr

This role is responsible for managing vendor payments, customer invoicing, collections, account reconciliations, and maintaining accurate financial records. The ideal candidate is proactive, highly ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while ... Excellent attention to detail and ability to manage a high volume of accounts with accuracy and ...

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections ... Manage high-volume portfolio of customer accounts across the United States, Canada and ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while ... Excellent attention to detail and ability to manage a high volume of accounts with accuracy and ...

Fender

Collections Specialist

Phoenix, AZ · On-site

$18.25 - $24.75/hr

We are searching for a Collections Specialist to join our team in Phoenix, AZ. In this role, you ... Manage high-volume portfolio of customer accounts across the United States, Canada and ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while ... Excellent attention to detail and ability to manage a high volume of accounts with accuracy and ...

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Showing results 21-40

All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Arizona

Collections Account Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do collections account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for collections account manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Arizona?

For Collections Account Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Arizona look for?

The top searched job categories for Collections Account Manager jobs in Arizona are:

What cities in Arizona are hiring for Collections Account Manager jobs?

Cities in Arizona with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Commercial Insurance Account Manager - Transportation

Insurance Office of America

Phoenix, AZ

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 28 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager
Book Focus: Transportation
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: We are seeking insurance professionals with 5 years of commercial insurance experience, an active P&C license, and commercial transportation / trucking experience, for current and future opportunities within our Account Management career path based on experience and licensing.
 

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.
 

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)
 

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams

  • Communicate workload status and resolve service requests efficiently

  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements

  • Manage certificates, ID cards, binders, invoices, and related documents

  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes

  • Prepare submissions and proposals

  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems

  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections

  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation
 

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks

  • Supports workflows under close supervision

  • Assists with submissions and policy processing

  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts

  • Tracks renewals and ensures timely processing

  • Performs underwriting preparation and loss run analysis

  • Evaluates and negotiates coverage/pricing

  • Prepares proposals and binds coverage

  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy

  • Manages full customer service lifecycle (billing, claims, coverage)

  • Leads renewal strategy, negotiation, and execution

  • Performs in-depth coverage analysis and advisory support

  • Handles more complex accounts and escalations

  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support

  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts

  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000.00 - $90,000.00 annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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