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Collections Account Manager Jobs in Arizona (NOW HIRING)

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Ability to manage multiple accounts and deadlines effectively * Proficiency in Microsoft Office ... As a Collections Specialist you will have the unique opportunity to create a positive, safe and ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Ability to manage multiple accounts and deadlines effectively * Proficiency in Microsoft Office ... As a Collections Specialist you will have the unique opportunity to create a positive, safe and ...

aan

Customer Accounts Manager

Tucson, AZ · On-site

$18 - $19/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

aan

Customer Accounts Manager

Tucson, AZ · On-site

$18 - $19/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

aan

Customer Accounts Manager

Holbrook, AZ

$18 - $19/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Arizona

Collections Account Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do collections account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collections account manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Arizona?

For Collections Account Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Arizona look for?

The top searched job categories for Collections Account Manager jobs in Arizona are:

What cities in Arizona are hiring for Collections Account Manager jobs?

Cities in Arizona with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Account Manager / Territory Sales Representative

Comprehensive Mobile Care

Tucson, AZ • On-site

Full-time, Part-time

Medical, Life

Re-posted 7 days ago

Job description

Account Manager / Territory Sales Representative

Comprehensive Mobile Insurance Company (CMIC)
Arizona Territory | Mesa, Tucson & Yuma
Full-Time or Part-Time Opportunity

About CMIC

Comprehensive Mobile Insurance Company (CMIC) is a healthcare insurance carrier focused on improving access and quality of care for underserved seniors in long-term care and senior living communities.

Our mission is simple:
To improve the quality of life for seniors in a professional and compassionate manner.

Headquartered in North Phoenix near Loop 101 & 7th Street, CMIC offers a collaborative, mission-driven culture where relationship-building, compassion, and service are at the center of everything we do.

We are seeking an Account Manager / Territory Sales Representative to help expand and support our presence throughout the Mesa/East Valley, Tucson, and Yuma markets.

This role is ideal for someone who enjoys building relationships in person, thrives in territory-based sales, and is passionate about serving seniors and healthcare communities.

Position Overview

The Account Manager / Territory Sales Representative will be responsible for developing and maintaining relationships with senior living communities, long-term care facilities, and healthcare partners throughout Arizona. This individual will manage territory growth through in-person visits, networking, facility onboarding, and resident insurance enrollment support.

The ideal candidate is comfortable spending significant time in the field, enjoys relationship-driven sales, and understands the importance of compassionate service within senior care environments.

Key Responsibilities
  • Conduct territory-based sales and marketing activities including:
    • In-person facility visits
    • Networking events
    • Phone outreach
    • Email communication
    • Drop-in relationship building
  • Develop relationships with:
    • Senior living facilities
    • Skilled nursing facilities
    • Long-term care organizations
    • Corporate healthcare leadership
    • Community referral partners
  • Support onboarding of new facility partners and ensure ongoing customer success
  • Coordinate with facilities to gather:
    • Leads
    • Facesheets
    • Payor setup reports
    • Documentation needed to support policy enrollment
  • Assist residents with enrollment into CMIC insurance policies, with an emphasis on on-site enrollment support
  • Maintain accurate activity tracking and account updates within CRM systems
  • Collaborate with internal customer relations teams to:
    • Resolve collections concerns
    • Support policyholders
    • Advocate for residents and facility partners
QualificationsRequired
  • High school diploma or equivalent
  • Experience in territory-based and/or in-person sales
  • Strong verbal and written communication skills
  • Comfortable with frequent travel throughout assigned territory
  • Basic Microsoft Office and computer proficiency
  • Self-motivated, organized, and relationship-driven
Preferred
  • Experience within:
    • Senior living
    • Long-term care
    • Healthcare services
    • Health insurance sales
  • Existing relationships with organizations such as:
    • Ensign Services
    • PACS
    • Haven Health Group
    • Life Care Centers of America
  • Active insurance license
  • Leadership potential and interest in future sales leadership opportunities
What We're Looking For

We're looking for someone who is:

  • Passionate about improving senior care
  • Comfortable working within healthcare and senior living environments
  • Compassionate and patient-focused
  • Proactive and growth-minded
  • Confident building relationships face-to-face
  • Motivated by long-term partnership development rather than transactional sales
Schedule & Travel
  • Full-time or part-time opportunity
  • Territory includes Mesa/East Valley, Tucson, and Yuma
  • Travel up to approximately 3.5 hours at times within territory
Compensation

Compensation is competitive and will be based on experience, qualifications, and licensing status.

Join Our Mission

If you're passionate about healthcare, relationship-based sales, and improving the lives of seniors, we'd love to hear from you.