ZipRecruiter

Log In

1

Collection Jobs in Springfield, VA (NOW HIRING)

AEVEX

Collection Manager

Mclean, VA · On-site

Matrix International, Inc. is seeking mission oriented, experienced candidates for the position of Collection Manager in Northern Virginia. The position requires an active TS/SCI security clearance ...

AEVEX

Collection Manager

Mclean, VA · On-site

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

AEVEX

Collection Manager

Mclean, VA · On-site

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

Beyond SOF

HUMINT Collection Manager

Washington, DC · On-site

HUMINT Collection Manager Duties: • Provide operational support for our Government Client's HUMINT Operations. • Format, review, quality control, and release Information Intelligence Reports (IIR ...

Prescient Edge

Sr. Collection Manager

Fort Belvoir, VA · On-site

$103K - $140K/yr

Job Title Sr. Collection Manager Location Fort Belvoir, VA 22060 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Master's Degree Travel None Security Clearance ...

next page

Showing results 1-20

People also search for

All JobsCollection JobsCollection Jobs in Springfield, VA

Collection information

See Springfield, VA salary details

$10

$20

$31

How much do collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for collection in Springfield, VA is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.09 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Springfield, VA? The most popular types of Collection jobs in Springfield, VA are:
What job categories do people searching Collection jobs in Springfield, VA look for? The top searched job categories for Collection jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Collection jobs? Cities near Springfield, VA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Springfield, VA as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,528 per year, or $20.9 per hour.
Collection Manager

Collection Manager

Syntelligent Analytic Solutions

Washington, DC

Full-time

Posted 23 days ago

Job description

Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defense, homeland security and commercial market space.  ​  ​
Our customers’ and Syntelligent’s success are built upon the core values of People First, Integrity amp; Accountability, Mission Driven, Community Focus and Team Oriented. 
Syntelligent is seeking Collection Requirements Managers with an active TS/SCI clearance to support funded work in Washington D.C.
Location: Washington, D.C. - Multiple work locations including DIA HQ, DIA Reston, Pentagon
Schedule: Day/ M-F
Anticipated Salary Range: $90,000-$107K
Responsibilities:
Duties will include:
  • Help your client monitor, manage, develop, and refine collection requirements, operations, and multi-int strategies. Using your understanding of intelligence collection disciplines, collection requirements management systems, collection plans and strategies, and intelligence community coordination processes
  • Assist with executing collection operations management processes supporting national agency tasking, synchronization, and strategy development to ensure collection requirements effectively support intelligence needs
  • Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products.
  • Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.
  • Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers.
  • Assesses the value of collected intelligence versus the customers’ need(s) and decision making.
  • Identifies collection gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection
  • Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources.
  • Manages large amounts of data, ensures data consistency, produces visualizations and develops models to report findings.
  • Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Data Engineers
Qualifications:
Required Qualifications:
  • Demonstrated knowledge of developing methods and criteria to evaluate whether collection requirements been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings.
  • Demonstrated knowledge of the intelligence collection capabilities, Processing, Exploitation, and Dissemination (PED), and planning tools.
  • Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS, S-PLUS, or R.
  • Full understanding of the Collection Operational Tasking and Reporting system, Collection Operations Policy, Oversight Requirements and tasking authorities, to include HUMINT and HUMINT related activities.
  • At least 3+ years of experience with intelligence collection management
  • 2+ years of experience with ISR and Multi-INT collection, strategy, and analysis
  • Experience in analyzing collection operations, requirements, and strategies to articulate effectiveness and identify areas for improvement
  • Experience with analyzing and visualizing large data sets to identify gaps, trends, and opportunities
  • Knowledge of multi-intelligence collection disciplines, including SIGINT, MASINT, IMINT, GEOINT, or TECHINT
  • Knowledge of joint command and subordinate organization’s structure, role, and command relationship
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Completion of a DoD or IC Collection Management Course
​Experience Levels:
  1. Junior-Bachelor's degree and 1+ years of experience or 4 years of experience in lieu of degree.
  2. Mid-Bachelor’s degree +3 years of relevant experience or 7 years of relevant experience in lieu of degree.
  3. Senior-Bachelor’s degree +8 years of relevant experience or 12 years of relevant experience in lieu of degree.
  4. SME-Master's degree and 12+ years of experience, Bachelor's and 17+ years of experience, or 21+ years of relevant experience in lieu of degree
​Clearance: TS/SCI
Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.
Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
Preferred Qualifications:
  • Bachelor’s degree
  • 12+ years of experience with intelligence collection management
  • Experience as a collection strategist supporting national agency-level organizations.
  • Possession of excellent verbal and written communication skills, including confidently interfacing with senior military and civilian officials.
  • Current CI Polygraph
  • Graduate of an in-residence DoD / IC collection management course.
Online applications, please.

The likely salary range for this position is $72,000-107,000 per year. This is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Other rewards may include annual bonuses, Spot bonuses, and program-specific awards. In addition, Syntelligent provides a variety of benefits to all our Full-Time employees.

Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact our Human Resources at 540-736-4570, Extension #2.

If you need assistance or an accommodation in Syntelligent’s online application process, please contact our Human Resources Office at 540-736-4570, Extension #505.

Apply