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Collections Assistant Manager Jobs in Springfield, VA

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Help manage shared collections inbox and route inquiries appropriately. * Support creation of credit and debit memos with proper documentation. * Assist with processing manual payments (credit card ...

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Help manage shared collections inbox and route inquiries appropriately. * Support creation of credit and debit memos with proper documentation. * Assist with processing manual payments (credit card ...

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Help manage shared collections inbox and route inquiries appropriately. * Support creation of credit and debit memos with proper documentation. * Assist with processing manual payments (credit card ...

ECS Ltd

Collections Representative

Chantilly, VA · On-site

$17.50 - $22.75/hr

Position & Office Overview As a Collections Administrative Assistant, you are an invaluable asset ... Prior to going beyond the lien date, ensure the office manager has been notified so that liens on ...

ECS Ltd

Collections Representative

Chantilly, VA · On-site

$17.50 - $22.75/hr

Position & Office Overview As a Collections Administrative Assistant, you are an invaluable asset ... Prior to going beyond the lien date, ensure the office manager has been notified so that liens on ...

TEKsystems

Collections Representative

Reston, VA · On-site

$21.50 - $25/hr

Monitor and manage the Overdraft Privilege Program (ODP) reports daily. * Resolve internal and ... Provide information on banking products and assist branches in resolving account issues. Essential ...

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How much do collections assistant manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for collections assistant manager in Springfield, VA is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Assistant Manager, and why are they important?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a Collections Assistant Manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What does a Collections Assistant Manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What are popular job titles related to Collections Assistant Manager jobs in Springfield, VA? For Collections Assistant Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Collections Assistant Manager jobs in Springfield, VA look for? The top searched job categories for Collections Assistant Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Collections Assistant Manager jobs? Cities near Springfield, VA with the most Collections Assistant Manager job openings:
Collections Assistant Manager jobs near you
Infographic showing various Collections Assistant Manager job openings in Springfield, VA as of May 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $43,528 per year, or $20.9 per hour.
Collections Helper (Rockville, MD)

Collections Helper (Rockville, MD)

Compost Crew

Rockville, MD • On-site

$17.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Develop your career as a Collections Helper at Compost Crew
If you're committed to safety, service and teamwork, talk to us! As a Compost Crew Collections Helper you'll enjoy a great quality of work life and a chance to thrive for the long-term. Join our high-growth organics recycling company.
What we offer
  • Starting pay $17.65/hr
  • Overtime eligibility
  • Regular full-time hours Mon-Fri.
  • Weekend work opportunities
  • Local schedule with no overnight travel
  • Paid training & learning
  • Respectful, professional work environment
  • Well-maintained trucks
  • Top-tier medical benefits
  • Dental, vision and life/ADD insurance
  • 401k retirement plan
  • Paid Time Off
  • Paid holidays
  • Employee assistance program (EAP)
  • Company uniforms
  • Safety shoe reimbursement benefit
  • Employee discount
  • Enthusiastic customers
  • Pride - you'll do work that makes a difference in our environment and community
  • Fast-growing, stable company

Does this describe you?
  • High school diploma or GED
  • At least 18 years old
  • Ability to reliably meet position's schedule requirements of 5:30 am start time, with day ending 1 pm - 4 pm
  • Ability to commute to 12343 Carroll Ave., Rockville, MD 20852 -- public transportation and rideshare services are not available
  • Ability to lift up to 60 pounds up to 200 times per day & get in/out of vehicle up to 400 times per day
  • Diligent adherence to safety standards/practices
  • Ability to use navigation tools, including maps and GPS systems
  • Attention to detail/accuracy in meeting quality standards in areas such as record-keeping and cleaning
  • Collaboration/team skills
  • Customer service skills, including coordination, communication and problem-solving
  • United States employment authorization

Compost Crew Company Profile
Compost Crew, a locally owned business based in Rockville, MD, is a high growth organics recycling company. We have a national reputation for innovation and excellence. We were founded with the objective of rescuing unwanted food scraps from the landfill, helping to retain valuable nutrients by converting the food scraps into a rich soil amendment - compost. The company has grown to serve thousands of homes, businesses, communities and governments throughout Washington D.C., Maryland, and Virginia, and composted tens of millions of pounds of organic material. In our region, we're the industry leader. This year, we'll save almost 20 million pounds of food scraps from going into landfills and we'll serve over 10,000 customers in diversified commercial, residential and municipal sectors.
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, sexual orientation or any other characteristic protected by law.
Department: Operations
This is a non-management position
This is a full time position

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