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Collections Assistant Manager Jobs in Springfield, VA

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to ...

This role is responsible for managing customer accounts, collecting outstanding balances, reducing ... Support month-end close activities and assist with cash application functions as needed. * Ensure ...

This role is responsible for managing customer accounts, collecting outstanding balances, reducing ... Support month-end close activities and assist with cash application functions as needed. * Ensure ...

Assistant Property Manager

Sterling, VA ยท On-site

$18.75 - $25.50/hr

Assistant Property Manager Work Type: Full Time Company Description: Fitch Irick Corporation, based ... Job Duties/Skills: * Assist in rent collections and ensuring accuracy with a focus on minimizing ...

This is a contingent position based upon contract award KBR is seeking a Junior Collections Manager ... Primary Responsibilities: * Assist in translating operational objectives and stakeholder questions ...

Showing results 41-60

Collections Assistant Manager information

See Springfield, VA salary details

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$20

$31

How much do collections assistant manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collections assistant manager in Springfield, VA is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.09 per hour, depending on experience, location, and employer.

What does a collections assistant manager do?

A Collections Assistant Manager oversees the daily operations of the collections department, supporting the Collections Manager in achieving departmental goals. Their responsibilities include supervising collection agents, ensuring compliance with company policies and legal regulations, and assisting in developing strategies to improve collection rates. They often handle escalated customer accounts, monitor performance metrics, and provide training to staff. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a collections assistant manager?

To thrive as a Collections Assistant Manager, you need a solid understanding of collections processes, account management, and relevant financial regulations, often backed by experience in credit or collections roles. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certifications like the Certified Credit and Collection Professional (CCCP) are valuable. Strong negotiation, problem-solving, and leadership skills help you manage teams and navigate difficult customer interactions. These abilities are crucial for maximizing collections efficiency, ensuring compliance, and maintaining positive client relationships.

What are some of the main challenges a collections assistant manager faces, and how can I prepare to handle them?

As a Collections Assistant Manager, one of the main challenges is balancing the need to meet collection targets while maintaining positive relationships with both customers and your team. You'll often navigate difficult conversations with delinquent account holders and handle escalated disputes, so strong communication and conflict resolution skills are essential. Additionally, you may need to motivate and train collection agents, monitor performance metrics, and adapt to changes in regulations or company policies. Preparing by gaining experience in team leadership, staying updated on compliance requirements, and developing empathy-driven negotiation strategies can help you succeed in this role.

What is the difference between Collections Assistant Manager vs Collections Specialist?

AspectCollections Assistant ManagerCollections Specialist
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications like Certified Credit and Collection Professional (CCCP) are a plus
Work EnvironmentSupervises collections team, manages accounts, and develops strategiesHandles individual accounts, contacts debtors, and follows collection procedures
Employer & Industry UsageUsed in banking, finance, and healthcare sectors for team leadership rolesCommon in similar sectors for direct collection activities

The Collections Assistant Manager oversees collections teams and strategies, while the Collections Specialist focuses on managing individual accounts and debtor contact. Both roles require similar credentials and are integral to the collections process, but differ in scope and responsibilities.

What cities near Springfield, VA are hiring for Collections Assistant Manager jobs?

Cities near Springfield, VA with the most Collections Assistant Manager job openings:

Assistant Business Office Manager

Bethesda, MD โ€ข On-site

Sterling Care Bethesda
Health Care and Social Assistanceย โ€ขย 51 - 200 employees

Full-time

Re-posted 13 days ago


Job description

) Assistant Business Office Manager (ABOM)
Department: Business Office
Classification: Non-Exempt
Reports To: Business Office Manager / Executive Director
Position Summary
In alignment with our organization's mission to improve the lives of the residents we serve, the Assistant Business Office Manager (ABOM) supports the daily financial and administrative operations of the facility. This role assists with billing, resident trust accounts, collections, and general accounting functions while ensuring accuracy, compliance, and exceptional service to residents and families.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Assist with balancing resident trust accounts and preparing account statements
  • Support the preparation and disbursement of resident personal needs allowances
  • Assist in generating and distributing monthly billing statements
  • Provide support with accounts receivable, collections, and follow-ups
  • Help residents and families with Medicaid/Medical Assistance applications and eligibility verification
  • Assist with representative payee documentation and processing
  • Support account closures for discharged or deceased residents, including trust accounts and final billing coordination
  • Maintain organized and up-to-date financial and administrative filing systems
  • Assist in reviewing accounts receivable and payable reports with leadership
  • Maintain resident confidentiality, dignity, and professionalism at all times
  • Communicate effectively with residents, families, staff, and leadership
  • Respond courteously to resident needs when in care areas and report concerns appropriately
  • Attend departmental meetings and required in-services
  • Utilize company-designated systems (billing, accounting, and HR platforms) efficiently
Supervisory Responsibility
  • May assist with oversight of front desk operations and support staff as directed
Work Environment
This position operates in a healthcare setting and requires regular movement throughout the facility. The role involves use of standard office equipment such as computers, phones, copiers, and filing systems. Exposure to residents with infectious illnesses is possible.
Physical Demands
  • Primarily sedentary with occasional standing, walking, bending, and filing
  • Ability to lift files and operate office equipment
  • Frequent communication (talking/hearing) required
Schedule Expectations
As part of a 24/7 healthcare facility, this role may require evenings, weekends, holidays, and availability during inclement weather.
Qualifications
Required:
  • High school diploma or equivalent
  • Minimum of one (1) year of administrative or accounting experience

Preferred:
  • Associate's or Bachelor's degree in Accounting, Finance, or related field
  • Two (2) or more years of experience in healthcare billing, collections, or long-term care business office operations
  • Experience with Medicaid/Medicare billing and resident trust funds
  • Strong organizational, communication, and customer service skills