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Collection Jobs in Provo, UT (NOW HIRING)

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

RESILIV

Field Data Collection Driver

Provo, UT · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Provo, UT · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Provo, UT

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

Auberge Collection

Houseperson

Park City, UT · On-site

$14 - $18/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

The ideal candidate brings collection knowledge and experience, possesses a customer centric mindset, and is able to contribute strongly individually and as part of a small but high performing team ...

Auberge Collection

Host

Park City, UT · On-site

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Host

Park City, UT

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Pool Server

Park City, UT · On-site

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Houseperson

Park City, UT · On-site

$14 - $18/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Food Runner

Park City, UT

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Food Runner

Park City, UT · On-site

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Pool Server

Park City, UT · On-site

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Auberge Collection

Reservations Sales Agent

Park City, UT

$15.75 - $20.50/hr

Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted ...

New

Auberge Collection

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted ...

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Collection information

See Provo, UT salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of May 31, 2026, the average hourly pay for collection in Provo, UT is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.83 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are popular job titles related to Collection jobs in Provo, UT? For Collection jobs in Provo, UT, the most frequently searched job titles are:
What cities near Provo, UT are hiring for Collection jobs? Cities near Provo, UT with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Provo, UT as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $39,420 per year, or $19 per hour.
Collection & Payment Specialist

Collection & Payment Specialist

TEKWISSEN LLC

Draper, UT • Hybrid

$17.25 - $23.25/hr

Contractor

Posted 22 days ago

Job description

Company Description

Overview: 

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry-focused solutions integrated with leading-edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high-intensity enterprise computing. 
 

Job Description

Job Description:

    

Job Title: Collections Analyst, Assoc

Location: Draper, UT, 84020

Duration: 6 Months   

Job Type: Temporary Assignment    

Work Type: Hybrid

   
   

JOB DESCRIPTION: 

  • As part of Client's Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives.
  • The collections team is responsible for the end to end collections process across all Client entities (Client.com LLC, Divvy, and Invoice2Go), and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. 
  • The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and is able to contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets.

We'd love to chat if you have:

  • 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry
  • Has proven ability to learn, adapt and train new processes and procedures
  • Logical and rational thinker with demonstrated data analysis and investigative skills
  • Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously

Nice Have's: 

  • Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
  • A degree in Accounting, Finance, or Operations Management is a plus

TekWissen Group is an equal opportunity employer supporting workforce diversity.  

Additional Information

Communication will be via Teams and Outlook. Meetings are conducted remotely as this is a face-to-face role. New agents need to get used to using is their feet and their mouth because they're going to be walking around talking to folks face to face. Will need to be able to manage an iPad, manage a checkout system, and manage a like root-based map system. It's not exactly all pen and paper. Someone does need to be able to use a cursory level of technology to succeed in the role. Training will be provided for first week.

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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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