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Collection Jobs in West Jordan, UT (NOW HIRING)

GDCC is one of the largest global data collection companies for Market Research. We're currently hiring Work-from-Home Telephonic Research Interviewers for our day shift team at GDCC West . In this ...

RCM Collection Manager

Sandy, UT ยท On-site

$110 - $160/hr

Supervise collection efforts and provide leadership to Business Office Managers and staff. * Monitor reimbursement trends, prepare analytical reports with trend assessments, and present findings to ...

RCM Collection Manager

Sandy, UT ยท On-site

$110 - $140/hr

Supervise collection efforts and provide leadership to Business Office Managers and staff. * Monitor reimbursement trends, prepare analytical reports with trend assessments, and present findings to ...

Collection & Payment Specialist

Draper, UT ยท Hybrid

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

Collection & Payment Specialist

Draper, UT ยท On-site

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment ...

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

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Collection information

See West Jordan, UT salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collection in West Jordan, UT is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What are the most commonly searched types of Collection jobs in West Jordan, UT?

The most popular types of Collection jobs in West Jordan, UT are:

What are popular job titles related to Collection jobs in West Jordan, UT?

For Collection jobs in West Jordan, UT, the most frequently searched job titles are:

What job categories do people searching Collection jobs in West Jordan, UT look for?

The top searched job categories for Collection jobs in West Jordan, UT are:

What cities near West Jordan, UT are hiring for Collection jobs?

Cities near West Jordan, UT with the most Collection job openings:

Infographic showing various Collection job openings in West Jordan, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,905 per year, or $18.7 per hour.

Collection Development Librarian

Salt Lake City Public Library

Salt Lake City, UT โ€ข On-site

$31.36/hr

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago


Job description

Collection Development Librarian

Salt Lake City Public Library
Collection Development


Salary: $31.36/hour

Posted: 8/14/2026

Closes: 8/28/2026

FLSA Status: Full-time/Non-Exempt

Reports to: Deanna Romriell, Director of Community Engagement

Note: This position is open to current regular employees of the Salt Lake City Public Library only.

Note: This posting may be used to fill future vacancies.


About the Library

The City Library builds foundations for equity, connection and limitless possibility. We are active in our community and collaborate to address needs and realize aspirations. We connect people to information, resources, experiences, and each other. Our work sustains a vibrant Salt Lake City. Guided by a deep understanding of the aspirations, needs, and motivations of our patrons, The City Library takes a human-centered approach to designing and delivering meaningful services, collections, resources, spaces, programs and events to all members of the community.

Library staff are highly engaged, purpose-driven, people-centered, and express a high level of satisfaction with their work. The City Library is an Equal Opportunity Employer and is committed to a diverse workforce.


Click here to learn more about what makes The City Library a great place to work and why Salt Lake City is a great place to call home.


Important Note:
The City Library is currently engaged in strategic planning. This position, and all positions at the library, may evolve in the future to a different focus or take on an entirely different scope based on organizational needs and strategic priorities.


About the Position

The Collection Development Librarian plays a key role in developing, maintaining, and evaluating collections that are relevant, responsive, diverse, and accessible to the people of Salt Lake City. This position exercises professional expertise, and utilizes community knowledge, collection data, and sound judgment to select and deselect materials in a variety of formats.


The successful candidate will bring a strong understanding of public library collection development principles and intellectual freedom, including the ability to recognize and address personal, cultural, and systemic bias in collection decisions. This position requires a commitment to building collections that reflect the breadth of community interests and perspectives while upholding the Library's policies and professional standards.


The Collection Development Librarian will be curious, analytical, and willing to question established practices. We are looking for someone who actively seeks opportunities to innovate, improve workflows and streamline processes, use technology and data effectively, and identify efficiencies that make SLCPL's collections responsive, community centered and sustainable. The ideal candidate is comfortable experimenting with new approaches, evaluating results, and working with colleagues to respond to changing needs and an ever-changing landscape


Primary Responsibilities

  • Collection Selection. Selects library materials in assigned areas and formats using professional judgment, reviews, collection data, community demographics, usage statistics, vendor information, professional resources, and other appropriate selection tools. Develops collections that are current, balanced, diverse, relevant, and responsive to community needs and interests.
  • Collection Evaluation and Deselection. Continually evaluates collections and makes informed decisions about retention, replacement, and deselection while attending to duplication and collection gaps. Uses circulation data, patron requests, collection age, availability, condition, accuracy, demand, community needs, and other relevant factors to maintain collections that are useful, current, and accessible.
  • Intellectual Freedom. Applies intellectual freedom principles to collection decisions and supports the Library's commitment to equitable access to information and diverse viewpoints. Responds thoughtfully and professionally to questions or concerns about materials and participates in the evaluation of challenged materials in accordance with Library policies.
  • Bias Awareness. Recognizes that selection and deselection decisions can be affected by personal, cultural, professional, and systemic biases. Seeks out multiple perspectives and uses established criteria, data, professional standards, and community information to make thoughtful and equitable collection decisions.
  • Collection Analysis. Uses integrated library system data, collection assessment tools, circulation statistics, community demographics, patron requests, and other data to evaluate collection effectiveness. Keeps abreast of publishing and usage trends. Identifies and acts upon collection gaps that inform purchasing and deselection decisions.
  • Budget Management. Manages assigned collection budgets responsibly and makes purchasing decisions that maximize the value and impact of available resources. Monitors expenditures and adjusts purchasing strategies as needed.
  • Innovation and Efficiency. Identifies opportunities to improve collection development processes, reduce unnecessary work, streamline workflows, and make better use of technology and data. Tests and evaluates new tools, methods, and approaches and shares successful practices with colleagues.
  • Policy and Procedures. Applies the Library's Collection Development Policy and related policies and procedures consistently. Recommends changes when policies, practices, or workflows no longer effectively meet community or organizational needs.
  • Collaboration. Works collaboratively with Technical Services, public service and programming staff, managers, and other SLCPL departments to understand community needs and coordinate collection development activities across the Library system.
  • Community Responsiveness. Considers patron requests, community interests, local perspectives, and emerging trends when developing collections. Helps ensure that Library collections serve a broad range of ages, backgrounds, experiences, interests, and information needs.
  • Cataloging The Collection Development Librarian may be required to catalogue.
  • Professional Development. Maintains current knowledge of collection development practices, publishing and media trends, emerging formats and technologies, intellectual freedom issues, and developments in the public library profession.
  • Communication. Communicates collection decisions, priorities, trends, and recommendations clearly to Library staff, managers, vendors, and patrons as appropriate.
  • Working Relationships. Fosters positive working relationships with diverse people including staff, patrons, vendors, publishers, and community partners.
  • Committees and Workgroups. May participate in committees, project teams, workgroups, and organizational initiatives supporting the Library's strategic goals.
  • Other Duties. Performs other duties as assigned or required.


Minimum Qualifications

  • Master's degree in Library and Information Science (MLIS) from an ALA-accredited program required. Minimum of two years public service or collections related experience at the librarian rank.
  • Knowledge of public library collection development principles and practices, including selection, deselection, collection assessment, and collection maintenance.
  • Knowledge of intellectual freedom principles and their application to public library collections.
  • Demonstrated ability to recognize and thoughtfully address bias in collection development and other professional decisions.
  • Strong analytical and critical-thinking skills, with the ability to use data and professional judgment to make effective collection decisions.
  • Ability to manage competing priorities and make sound decisions regarding the expenditure of public funds.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Ability and willingness to identify opportunities for innovation, process improvement, and increased efficiency.
  • Strong written and verbal communication skills.
  • Ability to establish and maintain effective working relationships with diverse staff, patrons, vendors, and community members.
  • Proficiency with computers and the ability to learn and effectively use library technology, integrated library systems, collection management tools, and other software.
  • Commitment to providing library services and collections that are welcoming, inclusive, and responsive to a diverse community.


Preferred Qualifications

  • Professional experience in public library collection development.
  • Experience selecting and deselecting materials across multiple formats.
  • Experience using collection assessment data, circulation statistics, community demographics, or other quantitative and qualitative information to inform collection decisions.
  • Experience managing or monitoring a materials budget.
  • Experience with electronic resources, streaming media, downloadable content, or other emerging collection formats.
  • Familiarity with library vendors, publishing trends, review sources, and automated collection development tools.
  • Experience improving workflows, implementing new technologies, or developing more efficient processes.
  • Knowledge of current intellectual freedom issues affecting public libraries.
  • Experience working with diverse communities and developing collections that represent a broad range of perspectives and experiences.


Working Environment

  • Work is performed primarily in a library office or other non-public work environment, with regular interaction with Library staff, vendors, and other partners.
  • The position may require travel between Library locations for collection assessment, meetings, training, or other Library business.
  • The position requires extended periods of computer use, reading, analysis, and focused work. Work may also require lifting, carrying, pushing, and pulling library materials and carts.


Other Information

  • Completion of criminal background check will be required, if the candidate is over eighteen (18) years of age.
  • The City Library participates in the federal Employment Eligibility Verification Program (E-Verify). Employment is contingent upon confirmation of your employment eligibility through the E-verify system.
  • The City Library is an Equal Opportunity Employer and is committed to a diverse workforce.


Compensation

  • Starting Range: Grade 17, Step 1 - $31.36/hour, $65,228.80/annually. Salary commensurate with experience.
  • This is a full-time position and includes excellent benefits: paid vacation, health and life insurance, and Utah Retirement Systems benefits.


How to Apply

  • Apply with the link on the right at the top of this post.
  • This position is open to current regular employees of the Salt Lake City Public Library only.
  • Closes August 28th, 2026.
  • The City Library values employees who bring curiosity, initiative, sound judgment, and a willingness to improve how we work. Candidates who are excited by the opportunity to rethink established practices, find efficiencies, and develop innovative approaches to serving the community are encouraged to apply.