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Collection Jobs in Midvale, UT (NOW HIRING)

Collection & Payment Specialist

Draper, UT · Hybrid

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

... collection efforts and deliver on critical financial targets. We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a ...

Pastry Cook

Park City, UT

$18.25 - $22.25/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

The ideal candidate brings collection knowledge and experience, possesses a customer centric mindset, and is able to contribute strongly individually and as part of a small but high performing team ...

Houseperson

Park City, UT · On-site

$14 - $18/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Room Attendant

Park City, UT · On-site

$14.75 - $18.25/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

Turndown Attendant

Park City, UT · On-site

$14.75 - $18.25/hr

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid ...

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Collection information

See Midvale, UT salary details

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How much do collection jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for collection in Midvale, UT is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are popular job titles related to Collection jobs in Midvale, UT? For Collection jobs in Midvale, UT, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Midvale, UT look for? The top searched job categories for Collection jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Collection jobs? Cities near Midvale, UT with the most Collection job openings:
Infographic showing various Collection job openings in Midvale, UT as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,302 per year, or $18.9 per hour.

Collection Coordinator

Wheeler Machinery

West Valley City, UT • On-site

$22.26 - $26.86/hr

Full-time

Re-posted 2 days ago


Wheeler Machinery rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

31st of 171 rated vehicle equipment hire


Job description

Description:

A Collection Coordinator provides day-to-day support for the Credit Department, assisting as a liaison between both external and internal customers. Collection Coordinators are responsible for managing a group of designated customer accounts, ensuring the customers are adhering to their credit terms, while providing quality customer service.

  • Full-time in office at our SLC Headquarters
  • Hours are M-F 8:30-5:00
  • Starting salary is $22.26 - $26.86 depending on experience

Duties and Responsibilities

  • Understand how to work and keep others safe in the work environment.
  • Participate in Continuous Improvement initiatives.
  • Contact customers with a past due balance via phone email, written letters, and in person.
  • Create and manage customer relationships.
    • Contact new customers for company introduction.
    • Verify contact information and invoice and statement delivery preferences.
    • Provide monthly checks via phone calls, emails, and text messages.
    • Notify customers of any marketing of CAT promotions.
  • Answer phone calls as they come in and respondto emails promptly.
  • Monitor assigned accounts to identify any outstanding invoices or issues.
  • Work with internal departments to resolve customer disputes and other issues as they arise.
  • Ensure customers are receiving their invoices and statements.
  • Collect payments from customers.
    • Provide payment options over the phone/email for credit card or ACH.
    • Provide financing options with the CAT Card and/or CAT Financial.
  • Work with leadership to plan, prepare and present payment plans to customers that need assistance paying their past due account balance.
  • Reconcile accounts and resolve payment discrepancies.
  • Submit invoices into 3rd party platforms, when needed.
  • Partner with Accounts Receivable to ensure accurate posting of payments.
  • Crosstrain on team members’ duties and assist when needed.
  • Perform all other duties as assigned.

Qualifications

  • Education
    • High School Diploma (required)
    • Associates degree in related field (preferred)
  • Professional Certification
    • National Association of Credit Management (NACM) designation (preferred)
  • Specialized skills
    • Credit and collection experience 1-2 years (preferred)
    • Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Excellent oral and written communication
    • Adapts well to change, and trusts that changes are made when necessary.
    • Excellent organization and time management

Characteristics

  • Team player who wants peers to succeed and is willing to help and collaborate rather than compete.
  • Trustworthy, accountable, reliable and does not require constant supervision.
  • Positive attitude that focuses on solutions to overcome challenges.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Requirements:



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