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Collection Jobs in Dallas, TX (NOW HIRING)

FleetPride, Inc.

Collections Analyst

Dallas, TX · On-site

Develop and execute collection strategies that improve cash flow while maintaining positive customer relationships * Investigate payment delays and identify root causes impacting customer payment ...

Superior Fleet Solutions

Collections Analyst

Dallas, TX · On-site

Develop and execute collection strategies that improve cash flow while maintaining positive customer relationships * Investigate payment delays and identify root causes impacting customer payment ...

True Find Staffing

Collections Manager

Dallas, TX

Develop and execute collection strategies that support organizational financial objectives and improve overall cash flow. * Establish, maintain, and enforce collections policies, procedures, and ...

FleetPride, Inc.

Collections Analyst

Dallas, TX · On-site

Develop and execute collection strategies that improve cash flow while maintaining positive customer relationships * Investigate payment delays and identify root causes impacting customer payment ...

RD SOLUTIONS INC

Data Collection Representative

Cleburne, TX · On-site

$14 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...

RetailData

Data Collection Representative

Cleburne, TX · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...

Citizens Bank

Collection Recovery Sr Specialist

Irving, TX · On-site

$17.25 - $23.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help ...

Citizens

Collection Recovery Sr Specialist

Irving, TX · Hybrid

$17.25 - $23.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help ...

Citizens

Collection Recovery Sr Specialist

Irving, TX · Hybrid

$17.25 - $23.25/hr

As the Collection Recovery Senior Specialist , you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help ...

PrideStaff

Cash & Collections Analyst

Richardson, TX · On-site

$26 - $27/hr

Own and manage a portfolio of customer accounts to drive the timely collection of outstanding balances and mitigate aging risks. * Proactive Outreach: Execute consistent phone and email follow-ups on ...

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All JobsCollection JobsCollection Jobs in Dallas, TX

Collection information

See Dallas, TX salary details

$10

$19

$30

How much do collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection in Dallas, TX is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Dallas, TX? The most popular types of Collection jobs in Dallas, TX are:
What are popular job titles related to Collection jobs in Dallas, TX? For Collection jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Dallas, TX look for? The top searched job categories for Collection jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Collection jobs? Cities near Dallas, TX with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Dallas, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,399 per year, or $19.9 per hour.

Collection / Customer Service Representative

Healthcare Support Staffing

Frisco, TX

$15 - $16/hr

Full-time

Medical, Dental, Vision

Re-posted 28 days ago

Job description

Company Description

Why You Should Work For Us:

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Job Title: Collection / Customer Service Representative

City, State: Frisco, TX


Job Description:

Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances. 

Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. 

Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation


Daily Responsibilities:  

Maintains exceptional service and integrity with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the self-pay billing revenue cycle and call center.

Drives inquiries from customers and clients towards resolution which includes the identification of the appropriate source of collection or assistance program

Records and maintains complete and accurate documentation of all activity performed on appropriate medium.

Informs management of operational issues impeding performance or customer satisfaction including but not limited to those impacting the customer, client, or the company.


 Hours for this Position: Flexible shift, M-F 7a-7p, working 8 hours per day

Advantages of this Opportunity: 

Competitive salary,$15- $16 per hour, negotiable based on relevant experience

Benefits offered, Medical, Dental, and Vision

Fun and positive work environment

Qualifications

Qualifications/ Requirements: 

High School Diploma or equivalent

1+ year call center customer service & 6mo+ collection experience (does not have to be healthcare- can come from mortgage, credit services, etc)

Additional Information

Interested in being considered? 

If you are interested in applying to this position, please contact C.J. Peterson and click the Green I'm Interested Button to email your resume. 

Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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