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Collection Jobs in Frisco, TX (NOW HIRING)

ProCollect

Collection Supervisor

Dallas, TX · On-site

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS Collection Supervisor ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We ...

Click n' Close, Inc

Be Seen First

Collection Team Lead

Addison, TX · On-site

$22 - $26/hr

This role ensures that collection activities are executed efficiently, professionally, and in compliance with company policies and regulatory guidelines. The Team Lead supports the Call Center ...

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All JobsCollection JobsCollection Jobs in Frisco, TX

Collection information

See Frisco, TX salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for collection in Frisco, TX is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Frisco, TX?

The most popular types of Collection jobs in Frisco, TX are:

What are popular job titles related to Collection jobs in Frisco, TX?

For Collection jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Frisco, TX look for?

The top searched job categories for Collection jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Collection jobs?

Cities near Frisco, TX with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Frisco, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,003 per year, or $18.8 per hour.

Collection Supervisor

ProCollect

Dallas, TX • On-site

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS
Collection Supervisor
ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!
JOB RESPONSIBILITIES:
As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections.
Additional responsibilities of the Collections Supervisor include:
  • Working past due accounts via phone
  • Handling escalated calls
  • Maintaining accurate collection notes on past due accounts
  • Providing general supervision and training of a collection floor
  • Operating a collections database in a Windows-based operating system
  • Communicating professionally with consumers and team members
  • Coordinating supervisor duties
  • Evaluating and monitoring employees performance
  • Assisting with interviews
  • Implementing company policies and procedures
  • All other duties as assigned

JOB REQUIREMENTS:
As a Collections Supervisor with ProCollect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed.
Additional requirements for the Collections Supervisor include:
  • Ability to thrive in a fast-paced quota-driven work environment
  • Available to work a rotating shift for collection floor coverage
  • Collection floor hours are as follows:
  • Monday - Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 6:00pm
  • Saturday: 8:00am - 3:00pm
  • Strong verbal and written communication skills to include phone etiquette in a professional collection environment
  • Goal oriented
  • Must meet daily, weekly, and monthly goals
  • Must be punctual and dependable

Required Experience:
  • Debt Collections: 3 years Minimum of verifiable Collections experience.

Required Education:
  • High school or equivalent

Apply