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Collection Jobs in Frisco, TX (NOW HIRING)

FleetPride, Inc.

Collections Analyst

Dallas, TX · On-site

Develop and execute collection strategies that improve cash flow while maintaining positive customer relationships * Investigate payment delays and identify root causes impacting customer payment ...

True Find Staffing

Collections Manager

Dallas, TX · On-site

Develop and execute collection strategies that support organizational financial objectives and improve overall cash flow. * Establish, maintain, and enforce collections policies, procedures, and ...

MEI Group

Auto Collections Supervisor

Arlington, TX

$60K - $65K/yr

Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all company policies. * Utilize internal collection systems ...

Medix

Insurance Collection Specialist

Plano, TX · On-site

$24 - $29/hr

Job Summary Our client is seeking an Insurance Collection Specialist responsible for managing and resolving outstanding insurance claims. The role involves communication with insurance companies ...

Avondale Group

Parts Specialist-Premier Collection

Dallas, TX · On-site

$17.75 - $24/hr

The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Premier Collection a truly special place! We feel honored that we attract, nurture ...

Auberge Collection

Banquet Chef

Dallas, TX · On-site

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike-offers an elegant backdrop to host the city's most memorable moments. The hotel ...

Auberge Collection

Banquet Chef

Dallas, TX · On-site

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike-offers an elegant backdrop to host the city's most memorable moments. The hotel ...

MEI GROUP

Auto Collections Supervisor

Arlington, TX · On-site

$60K - $65K/yr

Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all company policies. * Utilize internal collection systems ...

Auberge Collection

Chef de Cuisine

Dallas, TX

$65K - $90K/yr

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike-offers an elegant backdrop to host the city's most memorable moments. The hotel ...

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All JobsCollection JobsCollection Jobs in Frisco, TX

Collection information

See Frisco, TX salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collection in Frisco, TX is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Frisco, TX?

The most popular types of Collection jobs in Frisco, TX are:

What are popular job titles related to Collection jobs in Frisco, TX?

For Collection jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Frisco, TX look for?

The top searched job categories for Collection jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Collection jobs?

Cities near Frisco, TX with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Frisco, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,003 per year, or $18.8 per hour.

Collections Analyst

FleetPride, Inc.

Dallas, TX • On-site

Full-time

Re-posted yesterday

FleetPride rating

7.5

Company rating: 7.5 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

125th of 371 rated vehicle maintenance

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
FleetPride is seeking a highly motivated and analytically driven Collections Analyst to support the AR Shared Services organization. The Collections Analyst is responsible for managing a portfolio of complex and delinquent customer accounts through advanced collections, dispute resolution, and root-cause analysis. This role partners closely with customers and cross-
functional teams to resolve payment barriers, improve cash flow, reduce aged receivables, and strengthen overall accounts receivable performance.
The ideal candidate brings strong analytical skills, sound judgment, and the ability to balance effective collections with exceptional customer relationship management.
DUTIES & RESPONSIBILITIES
Portfolio Management & Collections
  • Manage a portfolio of complex, high-risk, and delinquent customer accounts to maximize collections and reduce aged
  • receivables
  • Develop and execute collection strategies that improve cash flow while maintaining positive customer relationships
  • Investigate payment delays and identify root causes impacting customer payment performance
  • Negotiate payment resolutions and follow up on outstanding balances in accordance with company policies
  • Maintain accurate documentation of collection activities, customer communications, and account status

Dispute Resolution & Account Analysis
  • Investigate and resolve complex billing disputes, short payments, deduction claims, pricing discrepancies, freight claims,
  • and other payment issues
  • Research account discrepancies and partner with internal stakeholders to ensure timely and accurate resolution
  • Analyze customer payment trends, aging reports, and account history to identify collection priorities and potential risks
  • Proactively identify recurring issues contributing to delinquent accounts and recommend sustainable corrective actions

Customer & Cross-Functional Collaboration
  • Serve as the primary point of contact for assigned customer accounts regarding collection and payment-related matters
  • Partner closely with Sales, Customer Service, Credit, Finance, and Operations to resolve customer issues impacting payment
  • Communicate professionally with customers to negotiate payment solutions, resolve disputes, and maintain positive business relationships
  • Collaborate with internal teams to improve invoice accuracy, reduce payment barriers, and enhance the customer payment experience

Reporting & Performance Analysis
  • Monitor accounts receivable aging reports to prioritize collection efforts and minimize delinquent balances
  • Analyze portfolio performance using key metrics such as aging trends, collection effectiveness, dispute resolution timelines, and customer payment behavior
  • Prepare recurring and ad hoc reports that provide visibility into portfolio performance and collection activities
  • Provide recommendations to leadership based on collection trends, account risk, and financial analysis

Process Improvement & Risk Management
  • Identify opportunities to improve collection processes, reduce recurring disputes, and strengthen accounts receivable performance
  • Recommend process improvements that improve billing accuracy, accelerate collections, and reduce bad debt exposure
  • Evaluate accounts for escalation to credit hold, third-party collection agencies, legal review, or write-off recommendations in accordance with company policies
  • Support continuous improvement initiatives by documenting best practices and contributing to standardized collection processes

EDUCATION & TRAINING
  • Bachelor's degree in Finance, Accounting, Business, or related field required

KNOWLEDGE & EXPERIENCE
  • 3-5+ years of experience in accounts receivable, finance, or business analysis roles
  • Experience in high-volume AR or shared services environments
  • Strong proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, data analysis) required
  • Experience with SQL queries and reporting preferred
  • Experience working with ERP systems and AR/billing platforms preferred
  • Experience interacting with customer procurement systems (e.g., Coupa, Ariba, OBS) is a plus

SKILLS & ABILITIES
  • Strong analytical and problem-solving skills with attention to detail
  • Confident communicator with strong interpersonal skills and ability to influence stakeholders
  • Ability to manage multiple priorities and work effectively in a fast-paced environment
  • Customer-focused mindset with a commitment to service excellence
  • Ability to translate data into meaningful insights and actionable recommendations
  • Self-starter with a proactive approach to identifying and resolving issues

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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