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Collection Jobs in Illinois (NOW HIRING)

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

GATX

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

TSMG

Mapping Data Collection Driver

Carbondale, IL · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

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Showing results 21-40

All JobsCollection JobsCollection Jobs in Illinois

Collection information

See Illinois salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection in Illinois is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Illinois?

The most popular types of Collection jobs in Illinois are:

What are popular job titles related to Collection jobs in Illinois?

For Collection jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Illinois look for?

The top searched job categories for Collection jobs in Illinois are:

What cities in Illinois are hiring for Collection jobs?

Cities in Illinois with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Illinois as of August 2026, with employment types broken down into 74% Full Time, 17% Part Time, 3% Temporary, and 6% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $40,381 per year, or $19.4 per hour.

Collection Specialist

Fairview Heights, IL • On-site

RNR Tire Express
Manufacturing • 501 - 1,000 employees
Learn more about RNR Tire Expressexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

RNR Tire Express rating

4.9

Company rating: 4.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

COLLECTION SPECIALIST (Customer Service / Collections)
RNR Tire Express - Midwest is proud to provide our customers with affordable wheels and tires. Our customers choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after a decade of service thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold. For the team, your goal is to help the store hit goals for sales and retention. For our clients, your role is to help them get to ownership by providing best in class service when helping them find the right products and solutions that meet their needs and are within budget.
Benefits Package:
We're dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training / professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much in return. We offer multiple affordable medical plans to choose from, dental, vision, life / accidental death / dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
  • Attire: Our online store has lots of affordable RNR Gear to keep you in style and professional without breaking the bank.
  • Employee Purchase Program: Out of this world savings on products and services at any of our RNR or Rent One (furniture / appliances) locations.
  • On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have programs that will take you to the next level.

Job Requirements:
  • Previous rent-to-own experience is desirable, but not necessary. We train!
  • Customer service, sales, call center, or collections experience in a retail environment preferred, but not required. We train!
  • Must have a valid driver's license and maintain a driving record that complies with organizational standards.

Job Responsibilities:
  • Contact clients via phone and serve as the primary contact between the client and the company.
  • Set daily collection goals and verify and maintain accuracy of customer information.
  • Reviewing sales rental orders for compliance and approval.
  • Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help get them to ownership.
  • Act as a customer liaison who resells the benefits for a timely rental / lease agreement renewal payments.
  • Assist other co-workers in the store during times of peak activity, absences, and planned time off.

At RNR Tire Express - Midwest, EVERYONE is important
- our clients, our communities and our co-workers.
  • We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
  • A healthy work-life balance isn't just possible at RNR Tire Express - Midwest, it's promised. Working with us is a great job but an even better career!

Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Alternative Job Titles: Customer Service, Sales Representative, Sales Associate, Account Representative, Collection Specialist, Cashier/Clerk, Retail
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

What RNR Tire Express employees say

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