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Collection Specialist Jobs in Decatur, GA (NOW HIRING)

AGG

Collection Specialist

Atlanta, GA · On-site

$17.75 - $23.75/hr

The Collection Specialist will carry out the directives of the AR Collections Department, respond to day to day email requests, send invoice copies, and correspond with attorneys relating to their AR ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Toi Toi USA LLC

Collection Specialist

Alpharetta, GA · On-site

$25 - $28/hr

Job Summary The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to ...

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Collection Specialist information

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How much do collection specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for collection specialist in Decatur, GA is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

How does a collection specialist typically collaborate with other departments to achieve recovery goals?

Collection Specialists frequently work closely with departments such as customer service, accounting, and sales to resolve outstanding accounts. They often coordinate with customer service to clarify account issues, with accounting to reconcile discrepancies, and with sales to understand customer histories. This collaboration ensures a seamless approach to recovering funds and maintaining positive client relationships. Effective interdepartmental communication is essential for overcoming common challenges like disputed charges or complex billing situations.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need strong analytical abilities, negotiation skills, and knowledge of credit and collections processes, often supported by a background in finance or accounting. Familiarity with collection management systems, CRM software, and regulatory compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities set top performers apart in this role. These skills are crucial for recovering outstanding debts efficiently while maintaining positive client relationships and adhering to legal standards.

What is the difference between Collection Specialist vs Accounts Receivable Clerk?

AspectCollection SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting; interacting with customers and clients to recover debtsOffice setting; managing invoicing, payments, and account records
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesCorporate finance departments, accounting firms, and businesses with large receivables

While both roles involve financial transactions, a Collection Specialist focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing and records payments. The roles often overlap in skills and work environment, but their primary responsibilities differ in scope and focus.

Is working in collections a good job?

A collection specialist manages overdue accounts and contacts customers to recover payments, often working in office environments with skills in communication and negotiation. The role can offer steady employment, opportunities for advancement, and may require certifications such as a credit and collections certification. Job satisfaction depends on individual preferences for handling financial matters and working with people under pressure.

What does a collection specialist do?

A collection specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and resolving billing issues. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and organizational skills are essential for success in this role.

What are the most commonly searched types of Collection Specialist jobs in Decatur, GA?

The most popular types of Collection Specialist jobs in Decatur, GA are:

What are popular job titles related to Collection Specialist jobs in Decatur, GA?

For Collection Specialist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Collection Specialist jobs in Decatur, GA look for?

The top searched job categories for Collection Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Collection Specialist jobs?

Cities near Decatur, GA with the most Collection Specialist job openings:

Collection Specialist jobs near you
Infographic showing various Collection Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $43,590 per year, or $21 per hour.

Collection Specialist

Atlanta, GA • On-site

AGG
See more jobs at AGGexternal

$17.75 - $23.75/hr

Full-time

Posted 24 days ago

Job description

The Collection Specialist will carry out the directives of the AR Collections Department, respond to day to day email requests, send invoice copies, and correspond with attorneys relating to their AR balances and customer requests. This position will also assist with deposit creation and cash receipts posting.
Position Reports to: Revenue & Accounting Manager
Overall Responsibilities:
Primary duties will include, but are not limited, to the following:
  • Proactive monitoring and collection of assigned Accounts Receivable, to achieve maximum effectiveness, so as to meet monthly and annual revenue targets
  • Be able to articulate in a calm and professional manner with AGG internal and external clients when discussing payment due the firm.
  • Carry out the directives of the AR Collections department. Escalate situations involving internal/external clients as appropriate.
  • Obtain and maintain client information and accurately notate this information in the Fulcrum systems.
  • Prepare collections letter and various AR reports from Fulcrum.
  • Must have ability to create and understand the audit trail of accounts receivable/billing inquires (billings to payments). Prepare various AR spreadsheets as necessary and be actively involved in AR projects when required.
  • Responsible for suggesting, implementing and administering routines that will effectively enhance the billing and collection/maintenance of the firm's AR.
  • Assist with creation of daily deposits and posting of cash receipts as needed.
  • Process AR write-offs as authorized by attorneys.
  • Overtime may be required on occasion.
  • Other duties/tasks as assigned

Required skills:
  • Excellent verbal, listening and written communication skills
  • Self-starter, professional demeanor and strong customer service orientation
  • Assertive, confident and diplomatic
  • Ability to interact well with all members of the firm
  • Proactive and results driven
  • Strong organizational skills
  • Proficient in operating a personal computer, standard business software, financial and collection applications and Excel

Education and Experience Requirements:
  • A Bachelor's Degree preferred
  • A minimum of 3 years of commercial collection experience in a professional services environment

Mental/Physical/Environmental Requirements
  • Indoor offices with controlled temperatures with limited exposure to noise, dust, chemicals.
  • Mobility within the office including movement from floor to floor.
  • May sit for long periods of time.
  • Crouching, kneeling standing, walking, pushing pulling and lifting occasionally
  • Operating a personal computer, telephone, voicemail and other office equipment on a regular basis.
  • Must be able to express and exchange ideas by means of the spoken word.
  • Must have the ability to convey detailed information in a clear and concise manner through spoken word.
  • Must demonstrate good problem-solving skills.
  • Eligible for hybrid schedule after 90 days employment and satisfactory performance.

FLSA Status
Non-Exempt
HOURS
Full-time, Monday-Friday, 9:00 a.m. - 5:30 p.m., 1 hour for lunch. Overtime and schedule flexibility as required.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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