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Collection Specialist Jobs in Decatur, GA (NOW HIRING)

Monitise

Senior Collection Specialist

Marietta, GA · On-site

$17.50 - $23.75/hr

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Toi Toi USA LLC

Collection Specialist

Alpharetta, GA · On-site

$25 - $28/hr

Job Summary The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to ...

Fiserv, Inc.

Senior Collection Specialist

Marietta, GA · On-site

As an Senior Collection Specialist , you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate ...

Main One Mediation Group

Be Seen First

Debt Collection Specialist

Conyers, GA · On-site

$15 - $18/hr

Main One Mediation Group is growing and we're looking for motivated, professional individuals to join our team! We collect on credit cards, installment and auto loan accounts. Pay: $15-$18 per hour ...

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Main One Mediation Group

Be Seen First

Debt Collection Specialist

Conyers, GA · On-site

$15 - $18/hr

Main One Mediation Group is growing and we're looking for motivated, professional individuals to join our team! We collect on credit cards, installment and auto loan accounts. Pay: $15-$18 per hour ...

Urgent

Helix Traffic Solutions LLC

Finance - AR Specialist

Smyrna, GA · On-site

$19.75 - $26.25/hr

The Collection Specialist directly works and supports the Regional Credit Manager to maintain compliance, streamline processes, and support the financial health of the organization. In addition to ...

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Collection Specialist information

See Decatur, GA salary details

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How much do collection specialist jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for collection specialist in Decatur, GA is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

A Collection Specialist typically earns less than $10,000 per month, but high-paying roles that can reach this level without a degree include sales managers, real estate brokers, and certain tech sales positions, which often rely on experience, skills, and certifications. These roles may require strong communication, negotiation skills, and industry knowledge, with some offering commission-based pay structures that can significantly increase income.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need strong analytical abilities, negotiation skills, and knowledge of credit and collections processes, often supported by a background in finance or accounting. Familiarity with collection management systems, CRM software, and regulatory compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities set top performers apart in this role. These skills are crucial for recovering outstanding debts efficiently while maintaining positive client relationships and adhering to legal standards.

Is it hard to be a collection specialist?

Being a collection specialist involves strong communication, negotiation skills, and attention to detail. The role can be challenging due to the need to handle difficult conversations and meet collection targets, but it is manageable with experience and proper training.

How does a Collection Specialist typically collaborate with other departments to achieve recovery goals?

Collection Specialists frequently work closely with departments such as customer service, accounting, and sales to resolve outstanding accounts. They often coordinate with customer service to clarify account issues, with accounting to reconcile discrepancies, and with sales to understand customer histories. This collaboration ensures a seamless approach to recovering funds and maintaining positive client relationships. Effective interdepartmental communication is essential for overcoming common challenges like disputed charges or complex billing situations.

What does a collection specialist do?

A collection specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and resolving billing issues. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and organizational skills are essential for success in this role.

What is the difference between Collection Specialist vs Accounts Receivable Clerk?

AspectCollection SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting; interacting with customers and clients to recover debtsOffice setting; managing invoicing, payments, and account records
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesCorporate finance departments, accounting firms, and businesses with large receivables

While both roles involve financial transactions, a Collection Specialist focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing and records payments. The roles often overlap in skills and work environment, but their primary responsibilities differ in scope and focus.

What jobs pay 2000 a day?

Most jobs that pay $2,000 a day are high-level roles such as specialized surgeons, corporate executives, or successful entrepreneurs. Certain consulting, investment banking, or legal positions can also reach this level of daily income, often requiring advanced skills, certifications, or significant experience. These roles typically involve demanding schedules and high responsibility.
What are popular job titles related to Collection Specialist jobs in Decatur, GA? For Collection Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Collection Specialist jobs in Decatur, GA look for? The top searched job categories for Collection Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collection Specialist jobs? Cities near Decatur, GA with the most Collection Specialist job openings:
Collection Specialist jobs near you
Infographic showing various Collection Specialist job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,590 per year, or $21 per hour.

Senior Collection Specialist

Monitise

Marietta, GA • On-site

$17.50 - $23.75/hr

Full-time

Retirement

Posted 18 days ago

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Collection Specialist

About this Role:

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate financial obligations, negotiate effective payment arrangements, and ensure full compliance with all regulations and company policies.

You will manage complex, higherbalance accounts, providing consistent daily outreach until resolution while accurately documenting all activity. Success in this role requires strong judgment, advanced negotiation skills, and accountability for meeting aggressive collection targets that directly support departmental and organizational goals.

What You Will Do:

  • Establish rapport with customers to overcome objections and successfully negotiate payment resolutions

  • Handle more complex or escalated accounts, applying sound decision-making and problem-solving skills

  • Clearly explain account details, balances, and repayment options in a professional and compliant manner

  • Accurately document all conversations, actions, and outcomes in the collections system or database, including payment confirmations and call summaries

  • Ensure timely and successful completion of assigned accounts and daily objectives

  • Identify issues requiring follow-up or escalation and clearly detail next steps for resolution

  • Maintain compliance with all federal, state, and company regulations while meeting performance expectations

Experience You'll Need:

  • High School Diploma or equivalent (required)

  • Minimum of 2-3+ year of collections or call center experience (senior-level experience preferred)

  • Strong communication, negotiation, and conflictresolution skills

  • Ability to manage challenging conversations while maintaining professionalism

  • Availability to work on-site for the first 90 days, Monday-Friday

  • Three early shifts: 8:00 am - 5:00 pm

  • Two late shifts: 12:00 pm - 9:00 pm and another shift 1:00pm-10:00pm

Experience That Would Be Great To Have:

  • Experience with the CUBS system.

  • Extensive knowledge of collections regulations, including the Fair Debt Collection Practices Act.

  • Previous experience in bank collections, credit card collections, mortgage collections, medical collections, or commercial collections.

  • Ability to negotiate repayment plans effectively.

  • Strong problem-solving skills to resolve billing issues.

  • Proficiency in Microsoft Office.

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

  • Fuel Your Life program to support physical, financial, social, and emotional well-being

  • Paid holidays and generous time away policies

  • No-cost mental health support through Employee Assistance Programs

  • Living Proof program to recognize your peers' extra effort with points used for rewards

  • Eight Employee Resource Groups to foster a collaborative culture

  • Unparalleled professional growth with training, development, and internal mobility opportunities

  • Retirement planning and discounted shares with the Employee Stock Purchase Plan

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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