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Senior Collection Specialist Jobs in Decatur, GA

Monitise

Senior Collection Specialist

Marietta, GA · On-site

$17.50 - $23.75/hr

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate ...

Fiserv, Inc.

Senior Collection Specialist

Marietta, GA · On-site

As an Senior Collection Specialist , you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate ...

Howe Law

Litigation Attorney

Alpharetta, GA · Remote

You will have the opportunity to learn from senior associates on legal issues and will provide ... Coach a team of arbitration, paralegal and small claims debt collection specialists * Represent ...

CRH

Senior Accounts Payable Specialist

Atlanta, GA · On-site

Senior Accounts Payable Specialist Infrastructure Products Group Atlanta, Georgia, United States ... We are a collection of hundreds of family businesses, regional companies and large enterprises that ...

Alston

Sr. Client Accounts Specialist

Atlanta, GA · Remote

... Senior Client Accounts Specialist. Reporting to the Sr. Manager of Client Accounts, this role ... Conducts advanced analysis of account history and develops client-specific collection strategies ...

IK Hofmann

Senior Inventory Specialist

Atlanta, GA · On-site

$22.95/hr

Senior Inventory Specialist Location: Atlanta, GA Starting Pay: $22.95 per hour, Monday-Friday 7am ... For California residents, please see our Employee & Applicant Notice at Collection & Privacy Policy ...

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All JobsCollection Specialist JobsSenior Collection Specialist JobsSenior Collection Specialist Jobs in Decatur, GA

Senior Collection Specialist information

See Decatur, GA salary details

$28.3K

$91.4K

$136.7K

How much do senior collection specialist jobs pay per year?

As of Jul 23, 2026, the average yearly pay for senior collection specialist in Decatur, GA is $91,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $118,100.00 per year, depending on experience, location, and employer.

Is it hard for a 62 year old to get a job?

Age can influence hiring decisions, but many employers value experience and skills, especially for roles like Senior Collection Specialist. Success depends on maintaining relevant skills, certifications, and a strong work history; age discrimination laws also protect against unfair treatment. Older candidates often bring valuable expertise and reliability to the workplace.

What are the key skills and qualifications needed to thrive as a Senior Collection Specialist, and why are they important?

To thrive as a Senior Collection Specialist, you need a strong background in accounts receivable, collections processes, and financial analysis, often supported by a degree in finance or accounting. Familiarity with collection management software, ERP systems like SAP or Oracle, and compliance regulations is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve payment issues effectively. These skills are crucial for maximizing cash flow, maintaining client relationships, and ensuring accurate financial records within an organization.

What is the difference between Senior Collection Specialist vs Collection Specialist?

AspectSenior Collection SpecialistCollection Specialist
CredentialsTypically requires 3+ years experience, relevant certifications (e.g., Certified Credit and Collection Professional)Entry to mid-level experience, often no certifications required
Work EnvironmentCorporate offices, financial institutions, healthcare providersSame as Senior Collection Specialist, often in similar industries
Employer & Industry UsageUsed in banking, healthcare, and large corporations for experienced rolesUsed across similar industries for entry to mid-level roles

The main difference between a Senior Collection Specialist and a Collection Specialist lies in experience, responsibilities, and certifications. Senior roles typically involve more complex account management, mentorship, and strategic planning, whereas Collection Specialists focus on routine collections tasks. Both roles are vital in credit and collections departments within similar industries.

What jobs pay 500,000 a year in the US?

Senior Collection Specialists typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Compensation at this level is rare in collection roles without additional bonuses or profit-sharing arrangements.

What are Senior Collection Specialists?

Senior Collection Specialists are experienced professionals responsible for managing and resolving overdue accounts for organizations. They communicate with clients or customers to negotiate payment plans, process payments, and ensure compliance with company policies and legal regulations. In addition to handling complex cases, they may mentor junior staff and help improve collection strategies. Their role is vital in maintaining a healthy cash flow and minimizing financial losses due to unpaid debts.

What does a senior collections specialist do?

A senior collections specialist manages overdue accounts by contacting customers, negotiating payment plans, and resolving billing issues to recover outstanding debts. They often use collection software and maintain detailed records to ensure compliance with company policies and legal requirements.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions typically require extensive experience, strong negotiation skills, and knowledge of collection software and credit policies.

What are some common challenges faced by Senior Collection Specialists, and how can they be effectively managed?

Senior Collection Specialists often encounter challenges such as handling difficult or non-responsive clients, meeting collection targets, and staying compliant with regulations. To manage these, it's essential to employ strong negotiation and communication skills, maintain detailed records, and stay updated on industry laws like the Fair Debt Collection Practices Act (FDCPA). Collaborating closely with legal and accounting teams can also help resolve complex cases efficiently and ethically. Regular training and leveraging technology tools can further support success in this role.
What cities near Decatur, GA are hiring for Senior Collection Specialist jobs? Cities near Decatur, GA with the most Senior Collection Specialist job openings:
Senior Collection Specialist jobs near you
Infographic showing various Senior Collection Specialist job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $91,361 per year, or $43.9 per hour.

Senior Collection Specialist

Monitise

Marietta, GA • On-site

$17.50 - $23.75/hr

Full-time

Retirement

Posted 12 days ago

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Collection Specialist

About this Role:

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate financial obligations, negotiate effective payment arrangements, and ensure full compliance with all regulations and company policies.

You will manage complex, higherbalance accounts, providing consistent daily outreach until resolution while accurately documenting all activity. Success in this role requires strong judgment, advanced negotiation skills, and accountability for meeting aggressive collection targets that directly support departmental and organizational goals.

What You Will Do:

  • Establish rapport with customers to overcome objections and successfully negotiate payment resolutions

  • Handle more complex or escalated accounts, applying sound decision-making and problem-solving skills

  • Clearly explain account details, balances, and repayment options in a professional and compliant manner

  • Accurately document all conversations, actions, and outcomes in the collections system or database, including payment confirmations and call summaries

  • Ensure timely and successful completion of assigned accounts and daily objectives

  • Identify issues requiring follow-up or escalation and clearly detail next steps for resolution

  • Maintain compliance with all federal, state, and company regulations while meeting performance expectations

Experience You'll Need:

  • High School Diploma or equivalent (required)

  • Minimum of 2-3+ year of collections or call center experience (senior-level experience preferred)

  • Strong communication, negotiation, and conflictresolution skills

  • Ability to manage challenging conversations while maintaining professionalism

  • Availability to work on-site for the first 90 days, Monday-Friday

  • Three early shifts: 8:00 am - 5:00 pm

  • Two late shifts: 12:00 pm - 9:00 pm and another shift 1:00pm-10:00pm

Experience That Would Be Great To Have:

  • Experience with the CUBS system.

  • Extensive knowledge of collections regulations, including the Fair Debt Collection Practices Act.

  • Previous experience in bank collections, credit card collections, mortgage collections, medical collections, or commercial collections.

  • Ability to negotiate repayment plans effectively.

  • Strong problem-solving skills to resolve billing issues.

  • Proficiency in Microsoft Office.

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

  • Fuel Your Life program to support physical, financial, social, and emotional well-being

  • Paid holidays and generous time away policies

  • No-cost mental health support through Employee Assistance Programs

  • Living Proof program to recognize your peers' extra effort with points used for rewards

  • Eight Employee Resource Groups to foster a collaborative culture

  • Unparalleled professional growth with training, development, and internal mobility opportunities

  • Retirement planning and discounted shares with the Employee Stock Purchase Plan

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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