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Senior Collection Specialist Jobs in Decatur, GA

Primo Brands

Sr. AR Specialist

Atlanta, GA · On-site

$47K - $59K/yr

The Senior Accounts Receivable Specialist position reports to the Financial Services Manager. This ... Partner with Operations to ensure cash collection compliance * Resolve escalated financial ...

Primo Brands

Sr. AR Specialist

Atlanta, GA · Remote

$47K - $59K/yr

The Senior Accounts Receivable Specialist position reports to the Financial Services Manager. This ... Partner with Operations to ensure cash collection compliance * Resolve escalated financial ...

CRH

Senior Accounts Payable Specialist

Atlanta, GA · Hybrid

Job Summary The Senior Accounts Payable Specialist will operate in a team setting and be ... We are a collection of hundreds of family businesses, regional companies and large enterprises that ...

Smarsh

Senior Manager, Salesforce Platform

Atlanta, GA

$137K - $167K/yr

It's about setting technical direction, enabling specialists, and ensuring Salesforce scales ... Own Salesforce as a long-term platform , not a collection of features * Set and maintain a clear ...

Smarsh

Senior Manager, Salesforce Platform

Atlanta, GA · On-site

$137K - $167K/yr

It's about setting technical direction, enabling specialists, and ensuring Salesforce scales ... Own Salesforce as a long-term platform , not a collection of features * Set and maintain a clear ...

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All JobsCollection Specialist JobsSenior Collection Specialist JobsSenior Collection Specialist Jobs in Decatur, GA

Senior Collection Specialist information

See Decatur, GA salary details

$28.3K

$91.4K

$136.7K

How much do senior collection specialist jobs pay per year?

As of Jul 23, 2026, the average yearly pay for senior collection specialist in Decatur, GA is $91,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $118,100.00 per year, depending on experience, location, and employer.

Is it hard for a 62 year old to get a job?

Age can influence hiring decisions, but many employers value experience and skills, especially for roles like Senior Collection Specialist. Success depends on maintaining relevant skills, certifications, and a strong work history; age discrimination laws also protect against unfair treatment. Older candidates often bring valuable expertise and reliability to the workplace.

What are the key skills and qualifications needed to thrive as a Senior Collection Specialist, and why are they important?

To thrive as a Senior Collection Specialist, you need a strong background in accounts receivable, collections processes, and financial analysis, often supported by a degree in finance or accounting. Familiarity with collection management software, ERP systems like SAP or Oracle, and compliance regulations is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve payment issues effectively. These skills are crucial for maximizing cash flow, maintaining client relationships, and ensuring accurate financial records within an organization.

What is the difference between Senior Collection Specialist vs Collection Specialist?

AspectSenior Collection SpecialistCollection Specialist
CredentialsTypically requires 3+ years experience, relevant certifications (e.g., Certified Credit and Collection Professional)Entry to mid-level experience, often no certifications required
Work EnvironmentCorporate offices, financial institutions, healthcare providersSame as Senior Collection Specialist, often in similar industries
Employer & Industry UsageUsed in banking, healthcare, and large corporations for experienced rolesUsed across similar industries for entry to mid-level roles

The main difference between a Senior Collection Specialist and a Collection Specialist lies in experience, responsibilities, and certifications. Senior roles typically involve more complex account management, mentorship, and strategic planning, whereas Collection Specialists focus on routine collections tasks. Both roles are vital in credit and collections departments within similar industries.

What jobs pay 500,000 a year in the US?

Senior Collection Specialists typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Compensation at this level is rare in collection roles without additional bonuses or profit-sharing arrangements.

What are Senior Collection Specialists?

Senior Collection Specialists are experienced professionals responsible for managing and resolving overdue accounts for organizations. They communicate with clients or customers to negotiate payment plans, process payments, and ensure compliance with company policies and legal regulations. In addition to handling complex cases, they may mentor junior staff and help improve collection strategies. Their role is vital in maintaining a healthy cash flow and minimizing financial losses due to unpaid debts.

What does a senior collections specialist do?

A senior collections specialist manages overdue accounts by contacting customers, negotiating payment plans, and resolving billing issues to recover outstanding debts. They often use collection software and maintain detailed records to ensure compliance with company policies and legal requirements.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions typically require extensive experience, strong negotiation skills, and knowledge of collection software and credit policies.

What are some common challenges faced by Senior Collection Specialists, and how can they be effectively managed?

Senior Collection Specialists often encounter challenges such as handling difficult or non-responsive clients, meeting collection targets, and staying compliant with regulations. To manage these, it's essential to employ strong negotiation and communication skills, maintain detailed records, and stay updated on industry laws like the Fair Debt Collection Practices Act (FDCPA). Collaborating closely with legal and accounting teams can also help resolve complex cases efficiently and ethically. Regular training and leveraging technology tools can further support success in this role.
What cities near Decatur, GA are hiring for Senior Collection Specialist jobs? Cities near Decatur, GA with the most Senior Collection Specialist job openings:
Senior Collection Specialist jobs near you
Infographic showing various Senior Collection Specialist job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $91,361 per year, or $43.9 per hour.
Senior Technical Support Specialist

Senior Technical Support Specialist

Fortinet, Inc.

Atlanta, GA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. In addition to being able to provide firsthand expertise in the day to day use of Fortinet technology, this role will also interface with QA and development to solve customer problems and identify solutions, optimizations and improvements through replication and testing.

As a Senior Technical Support Specialist, you will:

  • Provide troubleshooting expertise on the core Fortinet products - especially FortiGate
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer system information
  • Recommend corrective actions based on analysis
  • Provide Customer education where needed due to gaps in networking, product knowledge etc.
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions.
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation

We Are Looking For:

  • Candidate with a minimum 3 plus years of experience in a technical support or system administration role in a networking/security company or equivalent education
  • Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
  • Deep working knowledge of operating systems -- Windows, OSX, Unix/Linux
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switching.
  • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning.
  • Strong troubleshooting and problem-solving skills
  • Past experience using AI tools to help the effectiveness of day-to-day activities
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • A working understanding of knowledge management principles in daily workflow; KCS framework experience is an added advantage
  • Ability to work in the office 4 days a week.
  • Possibility of an on Call rotation
  • Strong communication skills, both written and verbal

Must be authorized to work in the U.S. without sponsorship.

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

About Our Team:

Join the Fortinet TAC team in Atlanta, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction.  We embrace Fortinet's core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges. Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining Fortinet's high standards of excellence in cybersecurity solutions

 

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Apply