1

Collection Manager Jobs in Wichita, KS (NOW HIRING)

Call CenterCollections Representative

Wichita, KS · On-site

$11.50 - $15/hr

Account Management : Update customer records, payment statuses, and notes in the system accurately and promptly. * Compliance : Ensure all collection activities comply with regulatory standards ...

Patient Services Technician

Wichita, KS

$15.75 - $21.50/hr

Demonstrates proficiency of proper collection methods and proper processing of all specimens ... Submits accurate expense and travel logs Monday for the week prior or as directed by management.

Patient Services Technician

Wichita, KS

$14.75 - $20.25/hr

Demonstrates proficiency of proper collection methods and proper processing of all specimens ... Submits accurate expense and travel logs Monday for the week prior or as directed by management.

Showing results 41-60

Collection Manager information

See Wichita, KS salary details

$27.7K

$52.5K

$97.5K

How much do collection manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collection manager in Wichita, KS is $52,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $58,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are the most commonly searched types of Collection jobs in Wichita, KS? The most popular types of Collection jobs in Wichita, KS are:
What are popular job titles related to Collection Manager jobs in Wichita, KS? For Collection Manager jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Wichita, KS look for? The top searched job categories for Collection Manager jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Collection Manager jobs? Cities near Wichita, KS with the most Collection Manager job openings:
Infographic showing various Collection Manager job openings in Wichita, KS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,533 per year, or $25.3 per hour.

Member Solutions Associate

MERITRUST CREDIT UNION

Wichita, KS • On-site

$20.49 - $30.74/hr

Full-time

Re-posted 19 days ago


Job description

POSITION SUMMARY:
Responsible for performing collection activities across all credit union products, including consumer, commercial, real estate and depository accounts. This includes overdrawn accounts, credit cards, lines of credit (secured and unsecured), signature loans, auto loans, as well as mortgage secured loans such as home equity loans. Reviews delinquent accounts to assess the status and determine the root causes of delinquency. Initiates contact with members to resolve outstanding balances and applies appropriate collection strategies to ensure timely and effective recovery.
ESSENTIAL FUNCTIONS:
  • Manage an assigned queue(s) by ensuring timely follow-up and resolution.
  • Initiate contact with members via phone, text, email, and other written communication methods to discuss delinquent accounts and explore repayment options
  • Build rapport with members by demonstrating empathy, professionalism and commitment to helping them resolve financial challenges.
  • Collaborate with members to create realistic repayment plans and accurately record all interactions and agreements in the system.
  • Use appropriate and compliant collection strategies tailored to each situation to recover delinquent funds effectively.
  • Assist in locating members with approved skip tracing tools and resources.
  • Work closely with internal teams to resolve account issues and support member needs.
  • Handle sensitive member information with discretion and adhere to all applicable regulations and internal policies.
  • Contribute to a collaborative and respectful team culture by maintaining a professional attitude, supporting peers and engaging in constructive communication.
  • Attend training sessions and stay informed about updates to policies, procedures, and regulatory changes.
  • Operate within the credit union's phone system to manage inbound and outbound calls efficiently. Maintain availability during scheduled hours to assist members and support internal team needs.
  • Provide timely updates to management regarding account trends, member concerns and any issues that may impact collection efforts or member relationships.
  • Support departmental and organizational needs by completing additional tasks and responsibilities as required.

Education/Certification:
  • Completed high school diploma, GED or equivalent combination of formal training and experience

Required Knowledge:
  • Knowledge of collection procedures and related laws and regulations suggested but not required
  • Familiar with default and enforcement clauses suggested but not required
  • Familiar with deposit programs, account ownership, and casualty insurance suggested but not required
  • Understanding of Credit Union loan products and policies suggested but not required
  • Basic understanding of the U.S. Bankruptcy Code suggested but not required

Experience Required:
  • 1-3 years collection experience

HARD/TECHNICAL Skills/Abilities:
  • Monitoring delinquent accounts
  • Negotiating repayment plans and establishing feasible payment arrangements
  • Basic understanding of credit union products and services
  • Basic understanding of regulations such as FDCPA, TCPA and SCRA
  • Familiarity with U.S. Bankruptcy Code
  • Experience with core banking/collections software, CRM tools, and Microsoft Office
  • Documenting all communications and outcomes in accordance with policy.
  • Basic understanding of accounting principles such as loan amortization, interest calculations and basic financial acumen
  • Managing inbound and outbound calls efficiently in a fast-paced environment, using muli-line phone systems and other tools

WORKING CONDITIONS
  • Standard office conditions
  • Low to moderate noise
  • Limited lifting up to 10 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.