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Collection Manager Jobs in Milwaukee, WI (NOW HIRING)

SoftwareOne

Collections Manager

Milwaukee, WI · On-site

The role Job Summary The NORAM Collections Manager will have the outstanding opportunity to craft ... You will develop and successfully implement effective collection strategies, collaborate with ...

SoftwareOne

Collections Manager

Milwaukee, WI · On-site

You will develop and successfully implement effective collection strategies, collaborate with ... Ability to manage resources effectively and adapt plans to address operational needs * Strong ...

Byrider

Collections Manager

Racine, WI

$60K - $75K/yr

Branch Finance Manager career opportunity at a top location! $60K-$75K Base + Bonus | $100K Potential We're looking for a results-driven Branch Finance Manager to lead finance/collections operations ...

Byrider

Collections Manager

Racine, WI · On-site

$60K - $75K/yr

Branch Finance Manager career opportunity at a top location! $60K-$75K Base + Bonus $100K Potential We're looking for a results-driven Branch Finance Manager to lead finance/collections operations of ...

City of Milwaukee

LIBRARIAN III

Milwaukee, WI · On-site

Manage and coordinate complex collection development and maintenance projects and related budgets. System Support Coordinate and guide system-wide collection-related projects, tasks, and duties.

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Collection Manager information

See Milwaukee, WI salary details

$30.5K

$57.9K

$107.4K

How much do collection manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for collection manager in Milwaukee, WI is $57,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $64,500.00 per year, depending on experience, location, and employer.

What do collection managers do?

Collection managers oversee the process of collecting payments, assets, or data for organizations, ensuring accuracy and compliance. They often use specialized software, analyze financial or collection data, and coordinate with teams to meet collection goals and deadlines.

What jobs in the US pay 300,000 a year?

For a Collection Manager, annual salaries of $300,000 or more are uncommon and typically occur at senior levels in large organizations or financial institutions, often requiring extensive experience, advanced certifications, and leadership responsibilities. High-paying roles in finance, executive management, or specialized consulting may also reach or exceed this level. Salary ranges vary based on industry, location, and individual qualifications.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging tools, often working in museums, galleries, or libraries. Strong organizational skills and knowledge of collection management standards are essential for this role.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or specialized roles such as collections director or senior collections manager, often earning six-figure salaries. These positions usually require extensive experience, strong negotiation skills, and knowledge of industry regulations, with some roles offering bonuses or incentives based on performance.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Milwaukee, WI? The most popular types of Collection jobs in Milwaukee, WI are:
What are popular job titles related to Collection Manager jobs in Milwaukee, WI? For Collection Manager jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Milwaukee, WI look for? The top searched job categories for Collection Manager jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Collection Manager jobs? Cities near Milwaukee, WI with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Milwaukee, WI as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 4% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,855 per year, or $27.8 per hour.
Collections Manager

Collections Manager

SoftwareOne

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Why SoftwareOne?
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
Job Summary
The NORAM Collections Manager will have the outstanding opportunity to craft and refine our collections processes. This vital role ensures the financial health of the business by improving cash flow and reducing bad debt. You will develop and successfully implement effective collection strategies, collaborate with dedicated regional teams, and maintain positive relationships with our valued customers.
This role requires a problem solver that takes initiative with proven analytical and interpersonal skills for growing in a multifaceted and multicultural environment. You will play a key role in leading the existing Collections team based in our Finance Shared Service Center, ensuring adherence to financial controls, and contributing to the efficient operation of the department.
SoftwareOne is an AI-forward company. We actively use AI across our business to improve productivity, decision-making, and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve
Role & Responsibilities
  • Develop and implement world-class collection strategies to improve cash flow and minimize bad debt.
  • Supervise and analyze collections processes and results to ensure continuous improvement and detailed execution.
  • Collaborate with regional collections and sales teams to share standard methodologies, ensuring consistent and optimized processes.
  • Cultivate effective communication and problem-solving by building positive relationships with key customers, collaborators, and team members.
  • Ensure strict compliance with all relevant legal and regulatory requirements in various markets.
  • Prepare regular reports and presentations for management regarding the status and performance of collections activities.
  • Resolve and address any potential risks in the collections process to ensure risk mitigation and positive audit outcomes.
  • Enlist the support of cross-functional teams across regions, product areas, and functions.
  • Lead a team of professionals and/or supervisors, holding them accountable for their performance and results.
  • Adapt departmental plans and priorities as needed to address resource constraints or operational challenges.

Travel Estimated: 10%
What we need to see from you
What you offer
  • Bachelor's degree in Business Administration, Finance, or a related field
  • Proven experience in Collections management, with at least 5 years in a leadership or managerial role
  • Strong leadership abilities, with experience managing teams and ensuring the achievement of departmental goals
  • Solid understanding of financial processes, procedures, and reporting standards
  • Proficiency in accounting software and financial tools (e.g., ERP systems, Excel, etc.)
  • Excellent problem-solving and analytical skills, with the ability to address operational challenges effectively
  • Strong communication skills to provide guidance and support to the team and collaborate with other departments
  • Ability to manage resources effectively and adapt plans to address operational needs
  • Strong analytical skills and experience with Collections software and tools
  • Excellent communication and negotiation skills
  • Ability to thrive in a dynamic and multicultural environment

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Success Criteria
  • Improve cash flow and collections performance by reducing DSO, meeting cash collection targets, and maintaining strong collection effectiveness.
  • Reduce aged receivables and bad debt exposure through proactive overdue account management, disciplined write-off controls, and accurate risk forecasting.
  • Strengthen collections processes, reporting, and controls by improving dispute resolution, invoice-to-cash efficiency, audit compliance, and forecast accuracy.
  • Lead a high-performing collections team while building strong partnerships with Sales, Finance, regional stakeholders, and key customer accounts.

Organizational Alignment
  • Reports directly to the Finance Operations Manager
  • Operations, Sales, Finance team

What we offer
  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
  • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
  • 401k program with employer matching 50% up to the first 10% of employee's contributions
  • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
  • Access to EAP and concierge services plus pre-paid legal at no cost
  • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
  • Employee stock purchase plan
  • Learning and development opportunities galore, tuition reimbursement, and much more!
  • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $105K - 120K USD (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location.
We are not able to consider candidates residing in the state of Hawaii currently.
Job Function
Finance
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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