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Collection Manager Jobs in Lexington, NC (NOW HIRING)

Rent-A-Center

Account Manager

High Point, NC · On-site

$14.45 - $17/hr

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

Rent-A-Center

Account Manager

Salisbury, NC · On-site

$14.45 - $17/hr

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

Rent-A-Center

Account Manager

Winston Salem, NC · On-site

$14.45 - $17/hr

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

cookboardman

Assistant Project Manager

Mocksville, NC · On-site

The Assistant Project Manager (APM) plays a critical support role in the successful execution of ... Support collection efforts by coordinating with project teams and clients on outstanding invoices ...

cookboardman

Assistant Project Manager

Mocksville, NC · On-site

The Assistant Project Manager (APM) plays a critical support role in the successful execution of ... Support collection efforts by coordinating with project teams and clients on outstanding invoices ...

Rent-A-Center

Account Manager

Salisbury, NC · On-site

$14.45 - $17/hr

... collection standards • Maintain account health and secure payment commitments utilizing account management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

High Point, NC · On-site

$14.45 - $17/hr

... collection standards • Maintain account health and secure payment commitments utilizing account management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent A Center

Account Manager

High Point, NC · On-site

$14.45 - $17/hr

... collection standards · Maintain account health and secure payment commitments utilizing account management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

NC SECU

Assistant Branch Manager

Granite Quarry, NC · On-site

... collection efforts of other staff to ensure that all queues are completed as required by SECU ... Must have the ability to manage others harmoniously with good results. * Must be able to speak ...

Rent-A-Center

Account Manager

Winston Salem, NC · On-site

$14.45 - $17/hr

... collection standards • Maintain account health and secure payment commitments utilizing account management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Technimark

Quality Manager-Medical

Asheboro, NC · On-site

... collection and analysis, and validation results reporting. · Supports production personnel in the investigation of root causes and corrective actions of internal rejects, and implementation of ...

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Collection Manager information

See Lexington, NC salary details

$27.9K

$52.8K

$98K

How much do collection manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for collection manager in Lexington, NC is $52,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Lexington, NC?

The most popular types of Collection jobs in Lexington, NC are:

What job categories do people searching Collection Manager jobs in Lexington, NC look for?

The top searched job categories for Collection Manager jobs in Lexington, NC are:

What cities near Lexington, NC are hiring for Collection Manager jobs?

Cities near Lexington, NC with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Lexington, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,814 per year, or $25.4 per hour.

Quality Assurance Manager - NC

GT Independence

High Point, NC • On-site

Full-time

PTO

Re-posted 20 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

91st of 247 rated social care providers

Job description

Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2026/2027-a distinction reserved for top employers committed to outstanding employee experiences.
The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the Director of Quality Assurance, this role provides direct supervision to Quality Assurance Associates and is responsible for ensuring organizational adherence to regulatory, contractual, and accreditation standards, including CARF requirements.
RESPONSIBILITIES AND DUTIES
  • Lead and coordinate all CARF accreditation activities, including readiness planning, policy and procedure review, evidence collection, mock survey preparation, corrective action planning, and ongoing compliance monitoring to maintain accreditation standards.
  • Oversee health and safety compliance for all organizational locations by partnering with designated site representatives to ensure consistent monitoring, documentation, corrective actions, and regulatory compliance.
  • Supervise Quality Assurance Specialists and provide leadership, coaching, mentoring, and performance oversight to ensure quality objectives and departmental expectations are achieved.
  • Organize, facilitate, and participate in quality assurance, compliance, satisfaction, and continuous improvement committees and workgroups.
  • Prepare executive-level reports, dashboards, summaries, and presentations related to quality initiatives, performance outcomes, risk trends, and improvement activities.
  • Oversee the design, administration, analysis, and reporting of participant, caregiver, stakeholder, and employee satisfaction surveys. Design and implement innovative stakeholder satisfaction and feedback strategies, including continuous feedback mechanisms, technology-based surveying methods, and real-time data collection approaches.
  • Analyze survey results, identify trends and opportunities for improvement, and collaborate with leadership to develop action plans and quality improvement strategies. • Manage and oversee the organizational "close the loop" process to ensure stakeholder concerns and feedback are appropriately addressed and monitored for resolution.
  • Utilize technology, automation, artificial intelligence (AI), and emerging tools to improve quality assurance processes, reporting capabilities, stakeholder engagement, and operational efficiencies.
  • Oversee incident reporting, grievances, complaints, and escalation processes to ensure timely review, investigation, documentation, resolution, and compliance with internal and external requirements.
  • Receive, investigate, monitor, and respond to Better Business Bureau complaints and other external complaints or escalations within required timelines.
  • Monitor and trend incident, grievance, complaint, audit, and satisfaction data to identify systemic concerns, operational risks, training needs, and preventative measures.
  • Lead and oversee data integrity initiatives, including audits, validations, quality checks, reporting accuracy, and monitoring of organizational data systems.
  • Ensure accurate tabulation, maintenance, analysis, and reporting of quality assurance and satisfaction data for leadership review and strategic planning.
  • Conduct comprehensive quality reviews utilizing large data sets to identify trends, risks, process gaps, operational concerns, and opportunities for improvement.
  • Develop and implement proactive quality monitoring strategies without reliance on extensive contextual background, utilizing analytical reasoning and independent assessment skills.
  • Analyze data trends and provide actionable recommendations to leadership to improve operational performance, compliance outcomes, customer experience, and organizational effectiveness.
  • Identify opportunities to improve operational workflows, customer experience, reporting processes, and organizational efficiencies through data-driven analysis and quality improvement methodologies.
  • Collaborate cross-functionally with operations, compliance, training, customer service, IT, and leadership teams to support organizational goals and quality initiatives.
  • Support organizational risk management and compliance activities through ongoing monitoring, reporting, and corrective action follow-up.
  • Maintain strict confidentiality of sensitive organizational, participant, employee, and operational information.
  • Perform additional duties and special projects as assigned.
  • Uphold company mission, vision, and values in all interactions and responsibilities.

EDUCATION
  • Bachelor's degree in business administration or related field preferred.

EXPERIENCE AND QUALIFICATIONS
  • 3-5 years of experience relevant to the work performed.
  • Direct experience preparing for CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities) preferred.
  • Experience working with large and complex data sets, including the ability to independently identify trends, risks, and areas requiring further review.
  • Knowledge of principles and processes for quality improvement, compliance, and technical reading/writing.
  • Strong analytical and critical thinking skills with the ability to make informed recommendations based on data and quality indicators.
  • Experience developing and administering satisfaction surveys, stakeholder feedback initiatives, or customer experience programs preferred.
  • Operation of computerized software programs, databases, and basic office equipment. Comfortable learning and utilizing new technologies, including AI-based tools and automation platforms, to improve processes and outcomes.
  • Strong knowledge of Microsoft Excel, including data analysis, formulas, pivot tables, reporting, and trend analysis.
  • High level of confidentiality.
  • Demonstrate the ability to balance work pressure with time management skills.
  • Experience in supervision, business management and leadership.
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
  • Excellent written and oral communication skills.
  • Effective decision-making skills.
  • Excellent organizational skills with the ability to manage multiple priorities, deadlines, and quality initiatives simultaneously.
  • Experience in working, initiating and maintaining highly effective team.

WORK ENVIRONMENT
  • Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our QA team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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