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Collection Manager Jobs in Kennesaw, GA (NOW HIRING)

Yamaha

Collection Manager

Kennesaw, GA

Yamaha Motor Finance - US has an exciting opportunity for a Collections Manager . This position is responsible for leading late-stage collection activities for the Full Spectrum Installment and ...

Liberis

Collections Team Leader

Atlanta, GA · On-site

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

ATLANTICUS

Collections Agency Manager

Atlanta, GA

Consult and collaborate with collection agency partners to drive agency and agent performance ... Own and manage supplier scorecards and agency contracts * Actively participate in discussions ...

Liberis

Collections Team Leader

Atlanta, GA · On-site

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

Td

Collections Strategy Manager

Atlanta, GA

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

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Collection Manager information

See Kennesaw, GA salary details

$28.6K

$54.3K

$100.7K

How much do collection manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collection manager in Kennesaw, GA is $54,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $60,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Kennesaw, GA?

The most popular types of Collection jobs in Kennesaw, GA are:

What job categories do people searching Collection Manager jobs in Kennesaw, GA look for?

The top searched job categories for Collection Manager jobs in Kennesaw, GA are:

What cities near Kennesaw, GA are hiring for Collection Manager jobs?

Cities near Kennesaw, GA with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Kennesaw, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,264 per year, or $26.1 per hour.

Collection Manager

Yamaha Motor Corporation, U.S.A.

Kennesaw, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Yamaha Motor Finance - US has an exciting opportunity for a Collections Manager. This position is responsible for leading late-stage collection activities for the Full Spectrum Installment and Credit Card portfolios within the powersports finance business. This role oversees team performance, workflow management, and escalated account resolution to support portfolio recovery goals ensuring strict adherence to internal policies, procedures, and applicable federal, state, and regulatory requirements governing consumer collections activity.
What you'll be doing:
  • Oversee day-to-day late-stage collections operations for the Full Spectrum Installment and Credit Card portfolios, including pre-charge-off accounts, repossessions, military accounts, insurance claims, and product refunds.
  • Monitor team performance and provide leadership, coaching, feedback, motivation, and formal performance evaluations to drive individual and team results.
  • Direct workflows and assign queues, balancing work distribution to support productivity, customer experience, and operational goals; prepare daily, weekly, and monthly reports for management.
  • Handle escalated customer inquiries, disputes, and calls, partnering with internal departments (e.g., Customer Service, Loss Mitigation, Legal, Compliance) to resolve complex account issues.
  • Manage employee work schedules, attendance, and staffing coverage to ensure appropriate departmental coverage and continuity of operations.
  • Coordinate onboarding and training for new employees, ensuring they understand departmental procedures, systems, performance expectations, and role responsibilities.
  • Monitor and evaluate live and recorded calls, complete quality scorecards, and use quality insights to inform coaching, training, and process improvements.
  • Review, update, and maintain departmental letters, checklists, and procedures to ensure accuracy, consistency, and compliance with company standards and regulatory requirements.
  • Ensure adherence to company policies and all applicable federal, state, and regulatory requirements, including appropriate consumer contact and dialogue standards in collections activities.
  • Perform other duties as assigned.

What you need to be successful:
  • Associate degree or equivalent combination of education and experience.
  • Five (5) or more years of experience in credit card and finance collections including skip-tracing and insurance claims. Powersports and/or auto finance collections preferred but not required.
  • Strong working knowledge of FDCPA, FCRA, FACTA, TCPA, and multi-state repossession laws.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Strong written and verbal communication skills, with the ability to handle complex and sensitive customer interactions.
  • Strong problem-solving, negotiation, and conflict-resolution skills, with the ability to influence outcomes in challenging situations.
  • Demonstrated emotional intelligence when handling difficult conversations, managing stress, and maintaining professionalism under pressure.
  • Ability to prioritize, manage multiple tasks, meet deadlines, and adapt quickly to changes in a fast-paced environment.
  • Ability to coach, develop, and motivate employees while maintaining accountability for performance and results.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles
What's in it for you:
  • 401(k) and Profit Sharing
  • Fertility Benefits
  • 37.5-hour workweek
  • Medical, Dental, Vision
  • Life and AD&D Insurance
  • Wellness Program
  • Short-Term Disability Coverage (for hourly roles)
  • Long-Term Disability
  • Student Debt Repayment Benefits
  • Ability to borrow Yamaha product

Reports to: Relationship Management Supervisor
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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