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Collection Manager Jobs in Garland, TX (NOW HIRING)

Hyundai Capital

Collections Strategy Manager

Plano, TX · On-site

$88K - $136K/yr

WHAT YOU WILL DO The Collections Strategy Manager is responsible for supporting Collections ... This Privacy Policy provides you with notice, at or before the point of collection, about the ...

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Collection Manager information

See Garland, TX salary details

$30K

$56.7K

$105.3K

How much do collection manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for collection manager in Garland, TX is $56,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Garland, TX?

The most popular types of Collection jobs in Garland, TX are:

What are popular job titles related to Collection Manager jobs in Garland, TX?

For Collection Manager jobs in Garland, TX, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Garland, TX look for?

The top searched job categories for Collection Manager jobs in Garland, TX are:

What cities near Garland, TX are hiring for Collection Manager jobs?

Cities near Garland, TX with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Garland, TX as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $56,736 per year, or $27.3 per hour.

Credits and Collections Supervisor

DirectedLINK LLC

Irving, TX • Hybrid

Full-time

Re-posted 17 days ago

Job description

Job Description

TITLE: Credits & Collections Supervisor

TYPE: Permanent · Full-Time · Exempt

SALARY: $100,000 - $110,000 + bonus

LOCATION: Irving, TX · Hybrid

INDUSTRY: Commercial HVAC · Construction · Shared Services Finance


COMPANY INFO

A leading HVAC and construction platform with multi-state operations, operating with the discipline and governance of a publicly traded company. The organization continues to grow through acquisitions while maintaining strong financial controls, standardized processes, and operational excellence.


ROLE OVERVIEW

The Credits & Collections Supervisor plays a critical role in protecting cash flow and managing credit risk across operating companies. Reporting to the Accounts Receivable Manager, this role leads collections teams, oversees lien activity, manages bad debt reserves, and drives analytics-driven improvements in a fast-paced, acquisition-driven environment.


KEY RESPONSIBILITIES

Leadership & People Development

• Lead, coach, and develop collections specialists and senior specialists against KPIs and SLAs

• Serve as company signatory for unconditional lien documents and maintain lien law protocols

• Partner with BU Controllers, Sales, and Operations across multiple states

• Backfill direct reports as needed to ensure continuity


Operational Excellence

• Oversee daily collections operations and manage escalations

• Monitor aging, trends, and deliver actionable reporting to leadership

• Approve credits, refunds, and third-party collection referrals

• Manage bad debt reserves and write-offs per policy

• Direct lien-related processes including notices, waivers, filings, and releases


Analytics & Process Improvement

• Use data analysis to improve collections performance and reduce risk

• Drive automation initiatives and act as SME for system upgrades and UAT

• Lead acquisition integrations and ERP migrations


Compliance & Risk Management

• Enforce SOPs, internal controls, and compliance requirements

• Lead AR reviews, credit risk assessments, and monthly AR close


REQUIRED & PREFERRED QUALIFICATIONS

• Associate degree required; Bachelor’s preferred

• 7+ years progressive collections experience; 5+ years supervisory

• HVAC, construction, or project-based industry experience strongly preferred

• ERP experience required; Microsoft Dynamics 365 F&O strongly preferred

• Advanced Excel skills (Pivot Tables, Macros, analytics)

• Experience with ticketing/case management and automation tools