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Collection Director Jobs in Florida (NOW HIRING)

As the Outbound Collections Director, you will play a key role in shaping and executing our ... Establish collection goals, targets, and key performance indicators (KPIs) in alignment with ...

As the Outbound Collections Director, you will play a key role in shaping and executing our ... Establish collection goals, targets, and key performance indicators (KPIs) in alignment with ...

Medical Collection Specialist

Miami, FL · On-site

$17.50 - $21.75/hr

Medical Collection Specialist REPORTS TO: Revenue Cycle Manager FLSA STATUS: Non-Exempt JOB SUMMARY ... Functions with minimal direct supervision. * Must be dependable and conduct him/herself in a ...

Concierge

Coral Gables, FL

$14.75 - $19.25/hr

Direct guests to their respective Sales, Service, Parts, or Loaner team members with ease and ... At THE COLLECTION, we elevate the luxury automotive experience with unparalleled professional ...

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Collection Director information

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in Florida? The most popular types of Collection jobs in Florida are:
What cities in Florida are hiring for Collection Director jobs? Cities in Florida with the most Collection Director job openings:
Infiltration And Inflow Technician II

Infiltration And Inflow Technician II

Palm Beach County, FL

West Palm Beach, FL

$34.80K - $47.90K/yr

Full-time

Posted 19 days ago


Job description

Performs specialized work with lead worker responsibilities directing a small crew in the operation and maintenance of a TV inspection/sealing unit, combination vacuum hydraulic truck, lift station cleaning, and manhole assessment/repairs. Directs the work of Infiltration and Inflow Technician I's and Utility Maintenance Workers in maintaining/photographing/cleaning/inspecting/repairing a large wastewater collection system using specialized equipment. Work is performed under the direction of a Utility Crew Chief/Supervisor/Superintendent through visual inspections and results achieved.
QUALIFICATIONS :
Graduation from high school or an equivalent recognized certification; minimum of two (2) years of experience as an Infiltration and Inflow Technician I.
Necessary Special Requirements : Must possess the following at time of application:
1. A valid Florida Water and Pollution Control Operators Association (FWPCOA) Class B Wastewater Collection Certification/Water Utilities Department recognized equivalent (copy of Certification must be uploaded to online application by 5:00 P.M. on the closing date) AND
2. A valid FL Class A Commercial Driver's License (CDL) with Tanker Endorsement.
PREFERENCE FOR EXPERIENCE : Leading/supervising others; working in water distribution systems; using work order systems. Also desirable: Minimum of two (2) years of college-level coursework (must specify 60-semester/90-quarter hours) in Sanitary Sewer System Engineering; current National Association of Sewer Service Companies (NASSCO) Certification, completion of Pipeline Assessment and Certification Program (PACP), or Manhole Assessment Certification Program (MACP).
NOTE : It is not necessary to submit another application for this position if you applied 10/17/25 - 10/31/25 or 11/6/25 - 11/20/25.