Collection Coordinator Jobs in Alberta (NOW HIRING)

Status: Full-Time, Permanent

Vacancies: One

FTE: 1.0

Schedule: Monday - Friday, 8:30 a.m. - 4:30 p.m.

Location: Calgary Zone

Work model: Primarily work from home

Benefits: Yes

Salary range: $68,116 - $75,684/yr

The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors (our members) to support the patient-doctor relationship and provide programs and services at no cost to doctor or patient.

As the PMH Project Coordinator, you’ll provide support for the implementation and ongoing development of the Patient’s Medical Home (PMH) team’s strategic and operational projects. You’ll also provide support across the PMH team as required.

This role is primarily a work-from-home position with occasional in-person responsibilities; therefore, the successful candidate must be located within the Calgary Zone or the surrounding area (e.g., Cochrane, Canmore, Airdrie, etc.).

• Assist with literature reviews for projects.
• Provide timely reports on literature and best practice reviews related to strategic projects/programs.
• Coordinate the dissemination of surveys and questionnaires with physicians and/or staff.
• Gather and analyze feedback through online surveys, in-person interviews, and focus groups.
• Collect and analyze quantitative and qualitative data.
• Monitor data quality and implementation processes to increase accuracy of information used for reporting.
• Adhere to privacy requirements and practice ethical data management.
• Support reporting of evaluation projects.
• Assist with data collection, analysis, and reporting as required.
• Work with project leads to define project scope, goals, and deliverables in collaboration with stakeholders.
• Research and develop project plans through information gathering, research, and needs analysis.
• Complete administrative tasks related to PMH projects, including managing the department email, orientation, and onboarding of PMH staff.
• Provide committee support by performing meeting coordination, including meeting minutes, agendas, and invitations.

Requirements

Education: A bachelor’s degree with formal training in evaluation design, research methods, and data analysis in the area of health science, social science, or other related fields is required.

Experience: A minimum of one (1) year of applied experience in population health research and/or evaluation, preferably in a primary care environment, is required. A minimum of one (1) year of experience coordinating projects in a healthcare environment is required.

Equivalencies of education and experience may be considered.

Certification: Completion (or in the process of completing) the ARECCI level one reviewer certificate is required (may be completed during first year of employment — as available through Health Innovates).

Technical: Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, Access); collaboration software (Monday.com); survey software (e.g. Survey Monkey).

Background check: A clear Criminal Background check is required to start.

We have been recognized as an Alberta Top 85 Employer for 2026. The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.

Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.

The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.

To apply for this position, please submit your application to the posting on the CWC PCN’s website. When you apply, please include the following:

• Resume
• Cover letter

Due to the high volume of applications we receive, only those who apply through the CWC PCN’s website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.

Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.

The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available upon request for candidates participating in the selection process. To request an accommodation, please email careers@cwcpcn.com.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until the role is filled.