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Collection Coordinator Jobs in Alberta (NOW HIRING)

Urus

Custom Collection Manager

Rocky View County, AB · On-site

It blends commercial leadership, client relationship management, and cross-functional coordination ... Lead the go-to-market strategy for Custom Collection services in Canada, partnering with sales ...

ATCO

Project Coordinator/Scheduler

Calgary, AB · Hybrid

ATCO Frontec is currently seeking a dedicated Project Coordinator/Scheduler to join our team. The ... Collection, use, and retention of personal information will be in accordance with ATCO Group ...

Ecolab

Office Coordinator

Calgary, AB

... and collection of employee and contractor badges * Coordinate site access requirements for ... Experience coordinating multiple priorities in a fast-paced environment * Legally authorized to ...

KPMG

Learning Coordinator - LMS Tester

Calgary, AB · On-site

Support post-course activities, including feedback collection and course updates What you will do As a Learning Coordinator - LMS Tester, you will play a critical role in ensuring training programs ...

KPMG

Learning Coordinator - LMS Tester

Edmonton, AB · On-site

Support post-course activities, including feedback collection and course updates What you will do As a Learning Coordinator - LMS Tester, you will play a critical role in ensuring training programs ...

Startec

Sales & Applications Coordinator

Calgary, AB · On-site

The Sales & Applications Coordinator is responsible for seamlessly supporting the sales and ... collection. * Input and maintain lead data in CRM. * Track status of lead progress in the sales ...

Fluor

Piling Construction Coordinator

Calgary, AB · On-site

... collection and analysis to support the construction manager. Construction coordinator shall be ... responsible to manage the construction coordination between all involved including, contractors ...

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How much do collection coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collection coordinator in Alberta is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What is a collection coordinator?

Collection Coordinators are professionals responsible for managing and overseeing the process of collecting payments from clients or customers. They typically work for companies, organizations, or institutions that need to ensure accounts receivable are paid in a timely manner. Their duties often include contacting customers about overdue accounts, negotiating payment plans, maintaining accurate records, and collaborating with other departments to resolve billing issues. Collection Coordinators play a key role in maintaining a healthy cash flow for the business and minimizing financial risk.

What are the key skills and qualifications needed to thrive as a collection coordinator, and why are they important?

To thrive as a Collection Coordinator, you need strong organizational skills, attention to detail, and experience in accounts receivable or collections, often supported by a relevant associate degree or equivalent work experience. Familiarity with collection management software, CRM systems, and financial databases is typically required. Excellent negotiation, communication, and problem-solving abilities help build client rapport and resolve payment issues effectively. These skills ensure timely collections, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges faced by collection coordinators, and how can they be effectively managed?

Collection Coordinators often encounter challenges such as handling difficult or unresponsive clients, meeting collection targets, and managing high volumes of accounts. Effective communication skills, persistence, and strong organizational abilities are key to overcoming these obstacles. Utilizing account management software and maintaining detailed records can help streamline the workflow, while collaborating closely with team members and other departments ensures a coordinated approach to collections. Continuous training and staying updated on relevant regulations can also support success in this role.

What are the most commonly searched types of Collection jobs in Alberta?

The most popular types of Collection jobs in Alberta are:

What job categories do people searching Collection Coordinator jobs in Alberta look for?

The top searched job categories for Collection Coordinator jobs in Alberta are:

What cities in Alberta are hiring for Collection Coordinator jobs?

Cities in Alberta with the most Collection Coordinator job openings:

Collection Coordinator jobs near you
Infographic showing various Collection Coordinator job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,223 per year, or $20.8 per hour.

Collections Coordinator

Regional Municipality of Wood Buffalo

Fort Mcmurray, AB • On-site

CA$480/wk

Full-time

Posted 24 days ago

Job description

Requisition ID: 4351
Affiliation: CUPE Municipal
Position Type: Temporary Full Time
Fixed Term Duration: Anticipated end date: November 29, 2027
Number of Openings: 1
Bi-weekly Working Hours: 70 hours bi-weekly
Shift/Work Schedule: Monday - Friday 
Department/ Branch: Corporate Services, Accounting Services
Job Location: Fort McMurray
Pay Level: PL9
Rate: $ 46.61
COLA: Bi-Weekly - $480
Re-Posted (dd/mm/yyyy): 25/07/2026
Closing Date (dd/mm/yyyy): 16/08/2026
Posting Type: Internal and External

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

ABOUT THE DEPARTMENT:

 

The Regional Municipality of Wood Buffalo (RMWB) is seeking a passionate and driven professional to join our Corporate Services Department -a cornerstone of our municipal operations. Keep the engine running-with excellence.

From IT and Accounting to Asset Management and Taxation, our Corporate Services Division supports the entire municipality. This division ensures we remain fiscally responsible, operationally efficient, and ready to meet tomorrow's challenges.

If you're ready to be part of a collaborative and forward-thinking organization where your skills make a difference, this is your space to grow.

 

 

GENERAL DESCRIPTION:

Under general supervision, the Collections Coordinator pursues the collection of all delinquent receivables and ensures that the pertinent bylaws, policies, and procedures are enforced with respect to payment.

RESPONSIBILITIES:

  • Contacts clients/customers who are delinquent in payment of RMWB accounts, including but not limited to Ambulance, Utilities, and General Trade. 
  • Collects payments of various purposes and accounts and attempts to secure payments within specific time frames.
  • Initiates action to disconnect utility services for non-payment of delinquent accounts and coordinates the restoring services upon payment.
  • Develops and maintains an extensive system collection files for follow-up.
  • Coordinates utility accounts being transferred to taxes.
  • Coordinates accounts sent to collection agencies.
  • Consults with various municipal departments requiring collection assistance.
  • Responds promptly to public enquiries concerning delinquent or potentially delinquent accounts.
  • Meets with delinquent customers to negotiate and coordinate payment schedules and enforce collection for non-compliance to agreed upon structured settlements.
  • Assists with development and recommends procedures for the collection of all delinquent accounts and determines the collectability of such accounts.
  • Initiates and recommends requests to write off uncollectable debt and responds to bankruptcy notices.
  • Receives and responds to written and verbal enquiries and complaints regarding collections.
  • Uses multiple computer programs, which may include AS400, SAP and Flexsuite.
  • Performs other duties as assigned.

 

QUALIFICATIONS

 

KNOWLEDGE, SKILLS, AND ABILITIES:

 

  • Demonstrable knowledge of delinquent account collection techniques and practices.
  • Ability to develop a working knowledge of the interpretation and application of the Municipal Government Act, bankruptcy procedures, and related municipal bylaws, policies, and procedures.
  • Must possess tact, diplomacy, and discretion.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to gather, organize, and analyze data.
  • Demonstrable skills in general mathematics and numeracy.
  • Must have strong organizational skills and attention to detail.
  • Ability to deal effectively with a diverse range of people using judgement, and sound decision-making skills, sometimes in situations of conflict.
  • Proficiency with Microsoft Office (Outlook, Excel, and Word).

EDUCATION AND EXPERIENCE:

  • Certificate in Business Administration or Accounting is required.
  • Two (2) years of debt collection experience is required.
  • Successful completion of debt collection training is an asset.

 

 

OTHER REQUIREMENTS:

  • Submission of a Criminal Record Check.

SAFETY:

 

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB's health and safety management system, and complying with all policies, practices, and procedures. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.

To apply: Please visit our website at jobs.rmwb.ca
Current employees must apply through the internal careers site. 
We appreciate the interest of all applicants; however, only those individuals
selected for interviews will be contacted.  Late applications will not be accepted.

Apply