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Collection Assistant Jobs in Wisconsin (NOW HIRING)

trane technologies

Analyst-Collections

La Crosse, WI

Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a ...

iPROMOTEu

Collections Coordinator

Appleton, WI · On-site

$23 - $25/hr

Support pooled collection efforts and contribute to process improvement opportunities. Account amp ... Initiate refunds and deductions as needed. * Assist with cash applications by researching and ...

Summit Workforce Staffing LLC

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Laboratory Services Assistant

West Bend, WI · On-site

$17 - $20/hr

General Supervisor/Account Manager JOB SUMMARY The Laboratory Services Assistant is responsible for specimen collection, acquiring patient identification and insurance information, entering patient ...

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Collection Assistant information

See Wisconsin salary details

$10

$20

$30

How much do collection assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for collection assistant in Wisconsin is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.27 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

What are the most commonly searched types of Collection jobs in Wisconsin? The most popular types of Collection jobs in Wisconsin are:
Infographic showing various Collection Assistant job openings in Wisconsin as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,062 per year, or $20.2 per hour.
Senior IAM Engineer

Senior IAM Engineer

Northwestern Mutual Life Insurance Company

Milwaukee, WI • On-site

$112K - $154K/yr

Full-time

Posted 8 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

146th of 260 rated insurance

Job description

About The Job:
This role is part of the centralized IAM Operations team responsible for delivering reliable, scalable identity and access management services across the enterprise. The team focuses on operational excellence, automation, service optimization, and rapid problem resolution to support IAM platforms, integrations, and end-user access needs.
The role combines hands-on operational support, engineering mindset, and process improvement, ensuring IAM services are secure, efficient, and continuously improving. This includes proactive monitoring, automation development, incident and request management, and collaboration with engineering, security, and business teams.
What You'll Do:
Core Operations
  • Provide centralized tier 2/3 operational support for IAM platforms (e.g., identity governance, authentication, directory services, PAM)

  • Handle incidents, service requests, and escalations in accordance with SLA/OLA commitments

  • Perform root cause analysis (RCA) and drive resolution of recurring issues

Automation & Tooling
  • Design, develop, and maintain automation scripts and workflows to reduce manual effort

  • Improve operational efficiency through scripting (e.g., PowerShell, Python) and orchestration tools

  • Identify repetitive tasks and implement automation or self-service solutions

  • Contribute to DevOps practices (CI/CD pipelines, Terraform code)

Continuous Improvement
  • Identify process inefficiencies and implement improvements

  • Maintain and enhance operational documentation, runbooks, and knowledge base articles

  • Partner with IAM engineering to transition new capabilities into operations (run/support model)

  • Drive standardization across IAM workflows and support processes

Security & Compliance
  • Ensure IAM operations comply with security policies, audit requirements, and regulatory standards

  • Support audit requests, access reviews, and evidence collection

  • Assist in remediation of audit findings related to IAM controls

Collaboration & Stakeholder Support
  • Provide guidance and support to application teams integrating with IAM services

  • Participate in incident bridges and cross-functional troubleshooting efforts

Metrics & Reporting
  • Track and report on operational KPIs (incident volume, MTTR, automation adoption, etc.)

  • Use data to identify trends and drive improvements

What You'll Bring:
  • Bachelor's degree in Cyber Security, Computer Science, Information systems or equivalent work experience in the IT field, with at least a portion of that time in Security related position

  • 4-5 years of professional experience required

  • Expertise in one of the following domains: Directory Services (SSO/Federation, Active Directory, Azure), Identity Governance & Administration (Sailpoint IIQ, Access Certifications), Privileged Access, Client Identity and Access Management, Cloud IAM

  • General experience in the following domains: Directory Services (SSO/Federation, Active Directory, Azure), Identity Governance & Administration (Sailpoint IIQ, Access Certifications), Privileged Access, Client Identity and Access Management, Cloud IAM

  • Relevant certifications such as CISSP, CISM, or similar certifications are highly desirable

  • Experience with engineering best practices to include analyzing, designing, developing, and deploying and supporting software solutions and/or infrastructure implementations/upgrades.

  • Leadership, communication, and interpersonal skills, with the ability to collaborate with individuals at all levels of the organization.

  • Proven experience in designing and implementing IAM solutions, including integration with various systems and platforms.

  • Competency with one or more scripting/programming languages such as Python, JavaScript, Java, Ruby, Go, PowerShell, Bash, C#, C/C++, etc.

  • Strong ability to align and mature to security practices.

  • Strong ability to explain technical solutions to technical teams and non-technical teams.

  • Strong documentation, testing and automation skills.

  • Strong sense of ownership and the ability to work with a limited set of requirements.

  • Strong ability to align technical needs to business processes.

  • Strong ability to prioritize work based on business objectives.

  • Strong ability to breakdown work to deliver value incrementally.

  • Experience preferred with Agile methodologies/DevOps environment.

Skills You Have:
  • Business Automation - Applies knowledge and utilizes systems that facilitate or automate one or more business application solutions, including linking rules to workflow management and requirements acquisition.
  • Continuous Improvement - Utilizes available methods to identify opportunities, executes solutions and measures impact to improve existing practices and processes. Implements feedback and lessons learned. Leverages the ability to identify and experiment assumptions and hypothesis for products to be able to refine and improve them at any stage of the life cycle.
  • Identity & Access Management Industry Standards - Utilizes IAM industry standards, reference architectures and patterns. Demonstrates and applies AAA (Authentication, Authorization, and Accounting) identity management protocols and access management infrastructure.
  • Identity Protocols - Utilizes identity protocols such as, SAML, OAuth, OpenID, LDAP, and Kerberos to provide strong authentication for network resources, including devices, applications and databases.
  • Security Practices - Undertakes best practices of technologies, policies, and processes designed to protect networks, devices, programs, and data from attack, damage, or unauthorized access.
  • Technical Problem Solving - Conducts in-depth analysis of technology needs, issues, and roadblocks within assigned scope, applies best practice based on experience and expertise, explores the "art of possible". Solves problems effectively and gains alignment on the path forward. Defines, understands, and documents what is being solved for.

Compensation Range:
Pay Range - Start:
$118,960.00
Pay Range - End:
$178,440.00
Geographic Specific Pay Structure:
Structure 110:
$130,880.00 USD - $196,320.00 USD
Structure 115:
$136,800.00 USD - $205,200.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

What Northwestern Mutual employees say

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About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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