Collateral Operations Analyst Jobs in Georgia (NOW HIRING)

• Evaluate results of automated quality control reviews of commercial real estate appraisal reports to determine automated model accuracy and to mitigate valuation risks. for properties located throughout the United States
• Employ appraiser-developed, automated review software to:
  • Evaluate reports for logical consistency and completeness
  • Assess whether report’s methodologies, approaches, and conclusions suggest compliance with federal and state regulations, and applicable bank policies.
  • Identify errors, omissions, inconsistencies, and deficiencies
  • Complete all tasks within established turnaround time standards while maintaining required quality benchmarks.
• Communicate knowledgably and proficiently with appraisers and other valuation professionals to request corrections, clarifications, or revisions as needed to meet compliance standards.
• Conduct all workflow activities — including report receipt/delivery and communications— exclusively through the company’s designated web portals and applications.
• Evaluate vendor performance and provide feedback to support the maintenance of approved appraiser/vendor panel(s).
• Participate in scheduled staff calls, ongoing professional development, and training activities.
• Maintain strict confidentiality of all client, bank, and appraisal report information.
• Maintain strict adherence to company policies and applicable laws, rules and regulations.
• Perform additional duties as assigned by the Appraisal Operations management team.

• Required
  • Certified General Real Property Appraiser license in good standing OR 10+ years experience as commercial real estate collateral risk/appraisal underwriter
  • Demonstrated knowledge of commercial real estate appraisal methodology, valuation theory, and applicable valuation approaches (Sales Comparison, Income Capitalization, Cost).
  • Working knowledge of Interagency Appraisal and Evaluation Guidelines, USPAP, FIRREA requirements, and applicable federal and state appraisal regulations.
  • Strong attention to detail with the ability to identify errors, omissions, and logical inconsistencies in complex valuation reports.
  • Ability to manage multiple assignments simultaneously, prioritize effectively, and meet deadlines in a remote work environment.
  • Proficiency with Microsoft Office Suite (e.g., Word, Excel, Outlook, Teams).
  • Proficiency with and/or willingness to learn artificial intelligence tools (Augur, Copilot, Claude, Chat GPT) for daily use.
  • Strong written and verbal communication skills, including the ability to document findings clearly and concisely.
  • Ability to work independently and as a self-starter with minimal supervision.
• Preferred
  • Bachelor’s degree in finance, economics, accounting, real estate, or a closely related field.
  • Experience evaluating appraisal compliance and/or risk in a bank, AMC, or regulatory environment.
  • Familiarity with commercial mortgage lending operations and bank credit policies.
  • Experience with appraisal management software or web-based review platforms.

• Complete all tasks within established deadlines, maintaining a strong on-time delivery rate.
• Deliver work product that meets defined quality thresholds, as assessed through pre-delivery quality checks conducted by the Review Manager.
• Maintain clear, professional, and timely written communication with appraisers, valuation professionals, clients, and internal team members.
• Actively participate in team meetings and continuous improvement initiatives.

• Production Units — tracked via Appraisal Management System (AMS)
• On-Time Delivery Rate — tracked via AMS
• Quality Rating — assessed through pre-delivery review by Review Manager
• Team Participation — engagement in weekly staff calls and professional development activities

WHAT WE OFFER: 3 weeks of PTO, 13 company paid holidays, paid parental leave, and a flexible work environment. Medical, Dental, Vision, Life, Disability, and 401K plans begin the first of the month after 30 days of employment.

• Be a Self-Starter. Continuously seek ways to improve yourself and the business, take responsibility, and act with urgency to solve problems.
• Be a Team Player. Prioritize team success over individual achievements, support your colleagues, and contribute to creating high-performing teams.
• Be a Patriot. Focus on the greater good of the organization, be honest about what’s working, and passionately work towards making the company better.
• Do it Right. Uphold high standards and integrity, even when no one is watching, and always aim to do the right thing.
• Be Humble. Lead by serving others, value diverse perspectives, and remain open to new ideas and feedback.