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COI/Eligibiity Specialist II

Houston, TX · On-site

$22/hr

Now hiring for a COI/Eligibiity Specialist II in Houston, TX, 77018 (Heights Area) - Contract to Hire - This position is fully in office and will have hours of 8-5, M-F. Requires experience with ...

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Coi information

What is a COI?

A COI (Certificate of Insurance) job typically involves managing, reviewing, and processing insurance certificates to ensure compliance with contractual requirements. Professionals in this role work with clients, vendors, or insurers to verify coverage, track expiration dates, and mitigate risk. This position is common in industries like construction, real estate, and finance, where insurance documentation is essential for liability protection. Attention to detail and knowledge of insurance policies are crucial for success in this role.

What are the key skills and qualifications needed to thrive in the COI position, and why are they important?

To thrive as a COI (Certificate of Insurance) Analyst, you need a solid understanding of insurance terminology, document management, and risk assessment, often supported by relevant experience or coursework in insurance or risk management. Familiarity with industry-specific software like Epic, Vertafore, or similar insurance management systems, and sometimes certifications such as AINS or CISR, are highly valued. Strong attention to detail, organizational skills, and effective communication set exceptional analysts apart in this field. These capabilities are crucial for ensuring accurate compliance, minimizing risk exposure, and providing smooth communication between clients, brokers, and underwriters.

What is a typical workday like for a COI analyst, and how do they interact with other departments?

A typical day for a COI Analyst involves reviewing and issuing certificates of insurance, managing incoming client requests, and ensuring all documents meet compliance standards. You will regularly communicate with account managers, underwriters, and sometimes directly with clients to clarify requirements or resolve discrepancies. Collaboration with legal, risk management, and operations teams is common to confirm coverage details and support broader organizational goals. This role is dynamic and detail-oriented, and it often requires balancing multiple deadlines in a fast-paced insurance environment.

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Infographic showing various Coi job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution.

COI Intern (Hazel Hill)

National Housing Trust

Fredericksburg, VA • On-site

$18/hr

Part-time, Internship

Re-posted yesterday

Job description

ORGANIZATIONAL BACKGROUND
National Housing Trust (NHT) has been dedicated to creating and preserving affordable housing for 40 years. We build, preserve, and finance affordable housing and use that expertise to inform and advance resident-focused solutions.
NHT has a staff of 60+ across five program areas: Policy, Lending, Real Estate Development, Community Outreach and Impact (COI), and Energy Solutions. Our hallmark is our cross-functional, integrated approach to innovating, demonstrating, and amplifying solutions to the affordable housing crisis in the U.S.
Our COI team is dedicated to resident success. We believe that all people deserve affordable housing and that integrated, onsite services provide accessible support to our residents.
POSITION
The COI Intern reports to the COI Operations Manager and is based at the Hazel Hill Apartments, located at 100 Princess Anne St, Fredericksburg, VA. The intern supports resident services by assisting with the coordination of programs and events for residents of all ages. This role provides hands on experience in nonprofit operations, community based programming, and resident services management.
This is a temporary, part time position with no remote work option. The role requires approximately 10 hours per week through December 2026.
RESPONSIBILITIES
  • Support relationships with onsite and external service providers
  • Assist in coordinating resident programs for all ages based on community interests and needs
  • Help supervise and support volunteers during programs and events
  • Assist with collecting and organizing resident survey data to identify community needs
  • Participate in regular check-ins and meetings with COI Operations Manager
  • Help connect residents to local resources (rental assistance, food access, workforce training, tutoring, etc.)
  • Collaborate with staff and residents to help plan resident meetings and community events

DOES THIS SOUND LIKE YOU?
  • College student interested in community development, social work, public policy, nonprofit management, or related fields.
  • Strong communication and interpersonal skills.
  • Passion for supporting low-income communities and a commitment to racial equity and justice

COMPENSATION
This is a temporary, part-time position, through December 2026. The position requires approximately 10 hours per week and pays $18 per hour.

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