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Coffee Shop Supervisor Jobs (NOW HIRING)

Bosselman

Coffee Shop Manager

Des Moines, IA · On-site

The Coffee Shop Manager oversees the daily operations of the coffee shop, ensuring exceptional ... Supervisory Responsibilities: * This role position provides direct supervision to a team of staff ...

Freeport McMoRan

Coffee Shop Lead

Morenci, AZ · On-site

$17.50 - $23.50/hr

Description Under supervisory direction from the Supervisor Coffee Shop, this position coordinates the Coffee Shop area of the Recreation Center and assist in other areas at the Recreation Center as ...

Freeport McMoRan

Coffee Shop Lead

Morenci, AZ · On-site

$17.50 - $23.50/hr

Description Under supervisory direction from the Supervisor Coffee Shop, this position coordinates the Coffee Shop area of the Recreation Center and assist in other areas at the Recreation Center as ...

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How much do coffee shop supervisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for coffee shop supervisor in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.36 per hour, depending on experience, location, and employer.

What does a coffee shop supervisor do?

A Coffee Shop Supervisor oversees the daily operations of a coffee shop, ensuring that staff provide excellent customer service and that the shop runs smoothly. Their responsibilities typically include managing employees, handling customer concerns, maintaining inventory, and ensuring compliance with health and safety regulations. Supervisors also assist with training new staff, scheduling shifts, and sometimes handling financial tasks such as cash management. Their role is essential for creating a positive and efficient work environment, which helps drive customer satisfaction and business success.

What are the key skills and qualifications needed to thrive as a coffee shop supervisor?

To thrive as a Coffee Shop Supervisor, you need experience in food and beverage service, strong leadership abilities, and knowledge of health and safety regulations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and scheduling software is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to motivate a team are standout soft skills for this role. These competencies ensure smooth daily operations, high-quality customer service, and a productive work environment in a fast-paced setting.

What are some common challenges faced by a coffee shop supervisor and how can they be managed?

Coffee Shop Supervisors often face challenges such as managing peak rush periods, balancing staff schedules, and ensuring consistent product quality. Effective supervisors address these by maintaining clear communication, delegating tasks efficiently, and supporting team members during busy times. They also monitor inventory levels and address customer concerns promptly to keep operations running smoothly. Building a strong, cooperative team environment helps minimize stress and maintain high service standards.

What is the difference between Coffee Shop Supervisor vs Barista?

AspectCoffee Shop SupervisorBarista
CredentialsHigh school diploma; some roles prefer experience in hospitalityHigh school diploma; barista training or certification often preferred
Work EnvironmentOversees daily operations, manages staff, handles customer servicePrepares coffee and beverages, interacts directly with customers
Employer & Industry UsageCommonly employed in coffee shops, cafes, and small chainsFound in similar settings, often as entry-level or frontline staff

The main difference is that a Coffee Shop Supervisor manages staff and oversees operations, while a Barista focuses on preparing beverages and serving customers. Supervisors typically have more responsibilities and require some prior experience, whereas Baristas are more customer-facing and entry-level.

How to be a good coffee shop supervisor?

A good coffee shop supervisor effectively manages staff, ensures quality customer service, and maintains cleanliness and safety standards. Strong communication, leadership skills, and knowledge of coffee operations are essential, along with the ability to handle busy periods and resolve customer issues promptly.

How to become a coffee shop supervisor?

To become a coffee shop supervisor, candidates typically need previous experience in customer service or food service roles, strong leadership skills, and knowledge of coffee and beverage preparation. Many employers prefer candidates with a high school diploma or equivalent, and some may require or prefer certification in food safety or management. Progression often involves gaining experience as a barista or team member and demonstrating reliability, communication skills, and the ability to manage staff and operations effectively.

What cities are hiring for Coffee Shop Supervisor jobs?

Cities with the most Coffee Shop Supervisor job openings:

Who are the top companies hiring for Coffee Shop Supervisor jobs?

The top employers for Coffee Shop Supervisor jobs are:

What states have the most Coffee Shop Supervisor jobs?

States with the most job openings for Coffee Shop Supervisor jobs include:

What are popular job titles related to Coffee Shop Supervisor jobs?

For Coffee Shop Supervisor jobs, the most frequently searched job titles are:

Coffee Shop Supervisor jobs near you
Infographic showing various Coffee Shop Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,347 per year, or $21.3 per hour.

Coffee Shop Manager

Des Moines, IA • On-site

Bosselman Pump & Pantry, Inc
See more jobs at Bosselman Pump & Pantry, Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Overview
The Coffee Shop Manager oversees the daily operations of the coffee shop, ensuring exceptional customer experiences, high-quality beverages and food, and efficient staff management. This role combines leadership, operational oversight, and a passion for coffee culture to create a welcoming environment for customers and a productive, motivated team. The Coffee Shop Manager will also be cross-trained to support convenience store operations and assist with store functions as needed.
Bosselman has many benefits to offer you that you will not find anywhere else like:
  • Paid vacation
  • 401K and matching contributions
  • Health, dental and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay with PayActiv (access to earned but not yet paid wages)
  • And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
  • Oversees daily shop operations, including opening and closing procedures.
  • Recruits, hires, trains, mentors and manages performance of baristas and other staff members.
  • Schedules team members efficiently to meet business demands and labor budgets.
  • Conducts performance reviews and provides ongoing coaching.
  • Manages inventory levels, places orders, and manages vendor relationships.
  • Ensures equipment is maintained and functioning properly.
  • Implements and maintains operational standards, procedures, and cleanliness.
  • Ensures all beverages and food items meet company quality standards.
  • Addresses and resolves customer concerns promptly and professionally.
  • Manages cash handling and daily deposits.
  • Monitors and drives sales, labor costs, food and beverage margins, and other key performance metrics through active performance management.
  • Assist with cost control to meet profitability goals.
  • Maintains clear, consistent communication with staff, management, and vendors.
  • Effectively communicate company policies, procedures, and expectations.
  • Ensures an environment which adheres all aspects of serving safe food and beverages
  • Practices all company safety procedures to ensure a safe environment for team members and customers.
  • Provides friendly and competent customer service.
  • Supports convenience store operations as needed, including:
    • Operating POS for store transactions.
    • Assisting customers with purchases and inquiries.
    • Stocking shelves and maintaining product displays.
    • Maintaining cleanliness and organization in the store.
  • Reports for work in a timely manner when scheduled.

Additional Job Duties:
  • Assists with other duties as assigned.

Supervisory Responsibilities:
  • This role position provides direct supervision to a team of staff members.

Qualifications
Education and/or Experience (include certs or licenses needed):
  • High school diploma or general education degree (GED).
  • Previous management experience in a coffee shop or restaurant preferred.

Minimum Qualifications:
  • Must have reliable transportation.
  • Basic math and computer skills for POS and reporting purposes.
  • Maintain a professional, positive attitude.
  • Excellent customer service, communication, and interpersonal abilities.
  • Strong leadership and team management skills.
  • Ability to promote teamwork, collaboration, multitasking, problem solveing and working in a fast-paced environment.
  • Food safe certified through accredited program recognized by the state in which the store operates/ability to become certified within the training period.
  • Willing and able to work early mornings, holidays, weekends, and flexible shifts.
  • Must be able to communicate in English

Physical Requirements: The physical demands described here are representative of those that must be met by the Coffee Shop Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
  • The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, sit, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
  • Physical attendance at primary work location is required.

Apply