Coffee Service Supervisor Jobs (NOW HIRING)

Join the Team at FORTH Hotel and Club - Atlanta's Most Exciting Destination!Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience-featuring stylish rooms, buzzing restaurants and bars, and a vibrant members' club that celebrates culture, community, and connection.

As part of our team, you'll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you're passionate about service, thrive in dynamic environments, and want to be part of something bold and new-this is where your next chapter begins.

The Coffee Shop Supervisor is responsible for overseeing the daily operations of the Bar Premio cafe, ensuring an exceptional guest experience and maintaining consistently high standards for coffee, service, food presentation, cleanliness, and hospitality. This position leads the cafe team during assigned shifts, supports training and development, and ensures the cafe operates efficiently and in accordance with Bar Premio standards.

The ideal candidate is a hospitality professional who is passionate about coffee and guest service, has strong attention to detail, and can confidently lead a team in a fast-paced environment.

Essential Responsibilities

Daily Cafe Operations

• Oversee daily cafe operations and ensure smooth, efficient service.
• Lead the cafe team during assigned shifts and provide direction, support, and accountability.
• Ensure all coffee beverages are prepared consistently according to Bar Premio recipes and quality standards.
• Ensure pastries, grab-and-go items, and cafe food offerings are properly displayed, stocked, and presented.
• Monitor guest flow and ensure timely, attentive service.
• Maintain a clean, organized, and welcoming cafe environment throughout the shift.
• Ensure opening, closing, and shift-change procedures are completed accurately.
• Communicate operational needs, maintenance concerns, and guest feedback to management.

Guest Experience

• Deliver warm, knowledgeable, and personalized hospitality to every guest.
• Build relationships with regular guests and create a welcoming cafe environment.
• Address guest questions, concerns, and service recovery situations professionally.
• Maintain Bar Premio's service standards and uphold the overall guest experience.

Team Leadership & Training

• Train and coach cafe employees on coffee preparation, service standards, menu knowledge, sanitation, and operating procedures.
• Provide ongoing feedback and support to team members.
• Assist management with onboarding and developing new cafe employees.
• Monitor employee performance, attendance, punctuality, and adherence to company standards.
• Foster a positive, professional, and team-oriented work environment.
• Lead by example in appearance, attitude, hospitality, and work ethic.

Inventory & Cafe Standards

• Monitor inventory levels for coffee, milk, syrups, pastries, paper goods, and other cafe supplies.
• Communicate inventory needs and assist with ordering and receiving as directed by management.
• Minimize waste and ensure proper product rotation and storage.
• Maintain proper food safety, sanitation, and cleanliness standards.
• Ensure all cafe equipment is properly cleaned, maintained, and used according to operating procedures.
• Report equipment issues and maintenance needs promptly.

Administrative Responsibilities

• Assist with daily opening and closing checklists.
• Monitor timekeeping and ensure employees accurately record their hours.
• Complete required shift reports, inventory counts, and operational documentation.
• Assist management with scheduling and staffing needs when requested.
• Maintain clear communication with restaurant management and other departments.

• 2+ years of hospitality, cafe, coffee shop, or food and beverage experience preferred.
• Previous supervisory or leadership experience preferred.
• Strong knowledge of coffee preparation and cafe operations.
• Excellent guest service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to multitask while maintaining service and quality standards.
• Ability to stand for extended periods and lift or move cafe supplies as required.
• Availability to work mornings, weekends, holidays, and varying shifts as business needs require.

Preferred Skills

• Barista experience with espresso-based beverages.
• Experience with specialty coffee and espresso equipment.
• Experience training and developing baristas.
• Familiarity with POS systems and cash handling.
• Knowledge of food safety and sanitation standards.
• Experience in an upscale, luxury, or fine-dining hospitality environment.

Core Expectations

The Coffee Shop Supervisor is expected to consistently demonstrate:

• Exceptional hospitality
• Leadership and accountability
• Strong communication
• Attention to detail
• Product and coffee knowledge
• Professionalism
• Teamwork
• Reliability
• A positive and solutions-oriented attitude

The Coffee Shop Supervisor serves as a key representative of Bar Premio and is responsible for ensuring that every guest interaction reflects the quality, warmth, and hospitality standards of the brand.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.