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Cloud Support Jobs in Reston, VA (NOW HIRING)

A&T Systems

Cloud Services Specialist

Silver Spring, MD · On-site

The Cloud Services Specialist is responsible for administering cloud service contracts, providing technical support for cloud-based solutions, and supporting business development initiatives related ...

Computer World Services

Cloud Engineer

Springfield, VA · On-site

$58.25 - $77.75/hr

Supports planning, design, implementation for cloud infrastructure, systems infrastructure and networking infrastructure. Supports the development of network systems as-built documentation and ...

Computer World Services

Cloud Engineer

Springfield, VA · On-site

$58.25 - $77.75/hr

Supports planning, design, implementation for cloud infrastructure, systems infrastructure and networking infrastructure. Supports the development of network systems as-built documentation and ...

Navteca

Junior Cloud DevSecOps Engineer

Washington, DC · On-site

This role assists in monitoring, investigating, securing, and supporting cloud infrastructure across Microsoft Azure, Amazon Web Services (AWS), and enterprise environments. This is an entry level ...

ECS

Senior Cloud Engineer

Fairfax, VA · On-site

$55.25 - $74/hr

ECS is seeking Cloud Engineers to work in Fairfax, VA and various government locations supporting the development and integration of Artificial Intelligence (AI) and Cloud Solutions for a DoD ...

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Cloud Support information

See Reston, VA salary details

$24

$65

$90

How much do cloud support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for cloud support in Reston, VA is $65.54, according to ZipRecruiter salary data. Most workers in this role earn between $55.87 and $74.66 per hour, depending on experience, location, and employer.

Is AI replacing cloud engineers?

AI is automating certain tasks within cloud support, such as monitoring and troubleshooting, but it does not replace the need for cloud engineers. Cloud engineers are essential for designing, implementing, and managing cloud infrastructure, and their expertise remains critical for complex problem-solving and system optimization. AI tools serve as complementary resources to enhance efficiency but do not eliminate the role of skilled cloud support professionals.

Can I learn cloud in 3 months?

Cloud support roles require understanding cloud platforms like AWS, Azure, or Google Cloud, along with networking and troubleshooting skills. While gaining foundational knowledge in three months is possible with intensive study and hands-on practice, becoming proficient typically takes longer and depends on prior experience and learning pace.

What jobs in the US pay 300,000 a year?

In the US, senior cloud support roles such as Cloud Architects, Cloud Engineering Managers, and senior Cloud Solutions Architects can earn $300,000 or more annually, especially with extensive experience, specialized skills, and relevant certifications like AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect. These positions often involve overseeing cloud infrastructure, designing scalable solutions, and managing large teams or complex projects.

What is a Cloud Support job?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What are cloud support jobs?

Cloud support jobs involve assisting organizations with their cloud computing services, such as platforms like AWS, Azure, or Google Cloud. These roles typically require technical skills in troubleshooting, system administration, and knowledge of cloud infrastructure, often supported by certifications like AWS Certified Solutions Architect or CompTIA Cloud+. Professionals in this field help ensure cloud systems run efficiently, securely, and reliably.

What does a typical day look like for someone in a Cloud Support role?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in the Cloud Support position, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Reston, VA? The most popular types of Cloud Support jobs in Reston, VA are:
What are popular job titles related to Cloud Support jobs in Reston, VA? For Cloud Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Cloud Support jobs in Reston, VA look for? The top searched job categories for Cloud Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Cloud Support jobs? Cities near Reston, VA with the most Cloud Support job openings:
Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Reston, VA as of June 2026, with employment types broken down into 3% As Needed, 65% Full Time, 10% Part Time, 3% Temporary, and 19% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $136,331 per year, or $65.5 per hour.
Cloud Support Engineer I (Swing)

Cloud Support Engineer I (Swing)

ASM Research

Reston, VA • On-site

Full-time

Posted 12 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 204 rated it services

Job description

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
  • Update knowledge base troubleshooting guides and lessons learned as required
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
  • Document system issues resulting in system outages and coordinate change though change management process
  • Support collaboration across operations, development teams and external partners
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues
  • Monitor solution performance according to client specification and SLAs, escalate as needed

Minimum Qualifications
  • Bachelor of Science in CS, or other technical discipline is preferred.
  • 2 years operations experience providing application infrastructure support
  • 1 year performing system administration support (Windows/Linux)

Clearance Requirements
  • TS clearance required
  • FBI CJIS Investigation required

Preferred Skills
  • Experience in supporting Azure/AWS cloud
  • Experience with Powershell and/or scripting

Certifications/Licensures
  • Microsoft Azure Fundamentals preferred
  • CompTIA Security+ preferred

Other Job Specific Skills
  • Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Interpersonal Skills, problem solving, organizational, and multi-tasking skills

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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