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Cloud Support Jobs in Reston, VA (NOW HIRING)

Cymertek

Cloud System Administrator

Chantilly, VA · On-site

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

Cymertek

Cloud System Administrator

Reston, VA · On-site

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

Cymertek

Cloud System Administrator

Tysons, VA · On-site

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

GDIT

Cloud Software Engineer - TS/SCI w/ Poly

Herndon, VA · On-site

$61.75 - $80.25/hr

The Cloud Engineer collaborates closely with Agile development teams, supports customer mission needs, and ensures alignment with enterprise best practices, governance requirements, and platform ...

RIVIDIUM

Cloud Service Desk Engineer

Washington, DC

$120K - $145K/yr

RiVidium Inc. is seeking a highly qualified Cloud Service Desk Engineer to support a federal client. This position is contingent upon contract award and funding approval. As such, this job posting is ...

GDIT

Cloud Engineer - TS/SCI w/ Poly

Herndon, VA · On-site

$110K - $149K/yr

Interact with clients, provide cloud support, and make recommendations based on customer needs * Experience with DevOps/Platforms: Amazon Web Services (S3, RDS, EC2, ECS, Lambda, SQS, SNS ...

Rividium

Cloud Service Desk Engineer

Washington, DC · On-site

$120 - $145/hr

RiVidium Inc. is seeking a highly qualified Cloud Service Desk Engineer to support a federal client. This position is contingent upon contract award and funding approval. As such, this job posting is ...

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All JobsCloud Support JobsCloud Support Jobs in Reston, VA

Cloud Support information

See Reston, VA salary details

$24

$65

$90

How much do cloud support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cloud support in Reston, VA is $65.54, according to ZipRecruiter salary data. Most workers in this role earn between $55.87 and $74.66 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Reston, VA?

The most popular types of Cloud Support jobs in Reston, VA are:

What are popular job titles related to Cloud Support jobs in Reston, VA?

For Cloud Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Reston, VA look for?

The top searched job categories for Cloud Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Cloud Support jobs?

Cities near Reston, VA with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $136,331 per year, or $65.5 per hour.

Cloud DevOps / Credential Management Engineer

System One

Washington, DC • On-site

$60 - $82.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Job Title: Cloud DevOps / Credential Management Engineer Location: Washington, District Of Columbia Work Model: Onsite – onsite Responsibilities
  • Serve as a subject-matter expert in credential management systems with a primary focus on Intercede MyID, PKI, and associated identity and access management technologies.
  • Provide advanced engineering, troubleshooting, and cloud support services while collaborating with development, security, and infrastructure teams to design and maintain secure, scalable, automated solutions.
  • Work independently or as part of a cross-functional team to support mission-critical environments.
  • Provide infrastructure, engineering, and operational support for Cloud-hosted applications delivered through client Cloud Services.
  • Support environments operating on Amazon Web Services (AWS) and/or Microsoft Azure.
  • Use Terraform and/or Ansible to manage, configure, and automate cloud systems across Microsoft Windows and Linux environments.
  • Collaborate with application development teams to design, develop, and maintain CI/CD automation workflows.
  • Automate provisioning and setup of new application environments for testing, staging, and production.
  • Design and implement application build packaging and deployment automation.
  • Implement performance monitoring systems, establish baselines, and configure proactive alerting to support incident management.
  • Troubleshoot production and infrastructure issues to minimize user impact.
  • Improve processes, automation, and system designs to enhance system reliability, maintainability, and security.
  • Apply security best-practice principles across systems.
  • Identify recurring issues and perform root-cause analysis for durable remediation.
  • Support and maintain credential management solutions including Intercede MyID, HID solutions, and PKI systems.
  • Troubleshoot and configure drivers, middleware, smart cards, authentication devices, and related software.
  • Support Windows Server environments and perform database administration tasks related to credentialing systems.
Requirements
  • Minimum of 5 years of relevant IT or engineering experience, including 1–2 years of cloud support experience.
  • Hands-on experience working with credential management systems including Intercede MyID, HID solutions, PKI infrastructures, and certificate lifecycle management platforms.
  • Proven troubleshooting skills for drivers, middleware, credentialing software, and authentication technologies.
  • Experience supporting and engineering Windows environments, including DBA responsibilities for Intercede or similar systems.
  • BA/BS in Computer Science, Information Systems, Business, or related field.
  • Ability to obtain and maintain a Federal or DoD Public Trust clearance; candidates must receive adjudication prior to onboarding.
  • Preferred: Active Public Trust or Suitability determination.
Nice to Have
  • Master’s degree may substitute for four years of experience.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #LI-KA1 #M1

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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