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Cloud Support Jobs in Reston, VA (NOW HIRING)

Computer World Services

Cloud Engineer

Springfield, VA · On-site

$110K - $115K/yr

Supports planning, design, implementation for cloud infrastructure, systems infrastructure and networking infrastructure. Supports the development of network systems as-built documentation and ...

Cymertek

Cloud System Administrator

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

Cymertek

Cloud System Administrator

Tysons, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

Cymertek

Cloud System Administrator

Reston, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

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All JobsCloud Support JobsCloud Support Jobs in Reston, VA

Cloud Support information

See Reston, VA salary details

$24

$66

$92

How much do cloud support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for cloud support in Reston, VA is $66.46, according to ZipRecruiter salary data. Most workers in this role earn between $56.63 and $75.72 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Reston, VA?

The most popular types of Cloud Support jobs in Reston, VA are:

What are popular job titles related to Cloud Support jobs in Reston, VA?

For Cloud Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Reston, VA look for?

The top searched job categories for Cloud Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Cloud Support jobs?

Cities near Reston, VA with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $138,236 per year, or $66.5 per hour.

Cloud Engineer

Computer World Services

Springfield, VA • On-site

$110K - $115K/yr

Full-time

Re-posted 16 days ago

Job description

The Cloud Engineer is responsible for implementing high quality technology solutions that meet the business requirements.  Supports planning, design, implementation for cloud infrastructure, systems infrastructure and networking infrastructure.  Supports the development of network systems as-built documentation and executes hardware/software lifecycle management to include evaluation of products and making recommendations for the acquisition of new products and sun setting of obsolete products.  Evaluates change requests that specifically impact the production system.   They may also be responsible for supporting financial planning, forecasting, cost optimization and applying common cloud best practices across the AWS cloud platform to help bridge finance and cloud operations to help drive the efficient use of cloud resources.

The ideal candidate should be able to demonstrate working knowledge/experience with several of the following concepts or technologies:

  • Expert understanding of solutioning (i.e., research, analysis and best practices)
  • Expert understanding of distributed systems and both hybrid and cloud native computing
  • Proficient in Operating Systems: Linux and Windows
  • Advanced understanding of AWS cloud computing and proficient in AWS offerings (e.g., CLI, EC2, EBS, S3, VPC, Cloud Watch)
  • Advanced understanding of virtualization, both using virtual machines and microservices with containers
  • Advanced understanding of infrastructure management, including resource optimization, load balancing techniques, and database tuning
  • Red Hat OpenShift Container Platform (e.g., Kubernetes - including cluster, node, and pod management)
  • System queue monitoring/optimization (e.g., ActiveMQ Artemis)
  • Microservice performance/latency (e.g., microservice programmed in Golang, Java)
  • Knowledge to identify changes to optimize system performance
  • Knowledge to troubleshoot production problems related to system infrastructure and software application
  • Knowledge to diagnose and resolve complex system problems, including ability to analyze system logs, metrics, and telemetry data to identify bottlenecks and inefficiencies
  • Experience with central authentication (LDAP/AD) and security
  • Knowledge of protocols such as GRE, HTTPS, IP, IPSec, SSH, TCP, UDP, TLS, etc.,
  • Familiarity with Agile development, deployment concepts, methodologies and tools
  • Exceptional communication skills - ability to communicate well with leadership and technical teams

Nice to have:

Splunk Enterprise Management

Dynatrace management
Key Tasks & Responsibilities
  • Execute and manage tasks to support cloud system performance, scalability, and sustainability.
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company's security team
  • Communicate with vendors and other IT personnel for problem resolution
  • Provides engineering analysis to assist government in program Systems Development Life Cycle gate reviews.
  • Provides cost analyses and executes business case analyses to help the customer make decisions on hardware/software, infrastructure and cloud support.
Education & Experience
  • Bachelor's degree or higher and 6 years of experience
Certifications
  • None
Security Clearance
  • Candidate must be eligible to qualify for a DHS Entry of Duty background investigation followed by DHS Public Trust Clearance approval
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • None
$110,000 - $115,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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