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Cloud Support Jobs in Reston, VA (NOW HIRING)

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

Cloud Support Engineer Nights

Tysons, VA · On-site

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

New

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

New

MANTECH seeks a motivated, career and customer-oriented Senior Cloud Support Engineer to join their team in Tysons, VA. The role involves providing operational and technical support for hybrid on ...

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Administrator focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

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Cloud Support information

See Reston, VA salary details

$24

$65

$90

How much do cloud support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for cloud support in Reston, VA is $65.42, according to ZipRecruiter salary data. Most workers in this role earn between $55.77 and $74.52 per hour, depending on experience, location, and employer.

What is a Cloud Support job?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a typical day look like for someone in a Cloud Support role?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in the Cloud Support position, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Reston, VA? The most popular types of Cloud Support jobs in Reston, VA are:
What are popular job titles related to Cloud Support jobs in Reston, VA? For Cloud Support jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Cloud Support jobs? Cities near Reston, VA with the most Cloud Support job openings:
Infographic showing various Cloud Support job openings in Reston, VA as of June 2026, with employment types broken down into 6% As Needed, 68% Full Time, 14% Part Time, 6% Temporary, 3% Contract, and 3% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $136,081 per year, or $65.4 per hour.
Cloud Support Engineer

Cloud Support Engineer

Piper Companies

Reston, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Cloud Support Engineer
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays