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Cloud Support Engineer Jobs in Raleigh, NC (NOW HIRING)

AI Cloud Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

Support scalable GenAI platform development, deployment, monitoring, and operations. * Build ... Are you an experienced AI Cloud Engineer ready to make an impact? * 5+ years of AWS experience ...

AI Cloud Engineer

Raleigh, NC · Hybrid

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

AI Cloud Engineer

Raleigh, NC · Hybrid

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

AI Cloud Engineer

Raleigh, NC · Hybrid

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

Platform/Cloud Engineer

Cary, NC · Remote

$57 - $76.25/hr

Platform/Cloud Engineer Location: Remote JD: ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a ... Provide Troubleshooting Support in all environments, Performance Testing and Tuning Support and ...

Google Cloud Engineer (GECX)

Durham, NC · On-site +1

$53.75 - $72/hr

Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From ...

Cloud Advisory Product Engineer

Raleigh, NC

$54.25 - $72.50/hr

... cloud innovation while navigating industry-specific challenges and regulations You Are Most Product Managers, engineers, and designers get to build software systems. Very few get to say with a ...

... Google Cloud Platform (GCP) project experience you can bring to the party. Several roles are available for this project. BigQuery Developer, Support Engineer, Network Visualization Engineer and ...

... Google Cloud Platform (GCP) project experience you can bring to the party. Several roles are available for this project. BigQuery Developer, Support Engineer, Network Visualization Engineer and ...

... Google Cloud Platform (GCP) project experience you can bring to the party. Several roles are available for this project. BigQuery Developer, Support Engineer, Network Visualization Engineer and ...

MO2-613-Senior Azure Cloud Engineer 11694-1

Raleigh, NC · Remote

$57 - $76.25/hr

100% Remote. Our direct client has an opening for a Senior Azure Cloud Engineer 11694-1 This ... support of existing services. DAILY DUTIES / RESPONSIBILITIES: • PARTICIPATES IN ALL AGILE ...

Cloud Infrastrcture Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

Job Summary The Cloud Infrastructure Engineer is responsible for maintaining essential business ... They also create solutions that support the company's growth and adoption of new technologies ...

Cloud Infrastrcture Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

Job Summary The Cloud Infrastructure Engineer is responsible for maintaining essential business ... They also create solutions that support the company's growth and adoption of new technologies ...

Cloud Infrastrcture Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

Job Summary The Cloud Infrastructure Engineer is responsible for maintaining essential business ... They also create solutions that support the company's growth and adoption of new technologies ...

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Cloud Support Engineer information

See Raleigh, NC salary details

$22

$61

$84

How much do cloud support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for cloud support engineer in Raleigh, NC is $61.13, according to ZipRecruiter salary data. Most workers in this role earn between $52.12 and $69.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cloud Support Engineer, and why are they important?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by Cloud Support Engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What are Cloud Support Engineers?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.
What are popular job titles related to Cloud Support Engineer jobs in Raleigh, NC? For Cloud Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Cloud Support Engineer jobs? Cities near Raleigh, NC with the most Cloud Support Engineer job openings:
Infographic showing various Cloud Support Engineer job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% Locum Tenens, 9% As Needed, 37% Full Time, 2% Part Time, and 49% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $127,143 per year, or $61.1 per hour.
AI Cloud Engineer

$54.25 - $72.50/hr

Full-time

Retirement, PTO

Posted 5 days ago


Job description

At Enact, we understand that there's no place like home. That's why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.
We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will you'll design, build, and operate AI solutions on AWS. You'll play a key role in operationalizing AI at scale, working across the organization with data scientists, data engineers, and product teams to deliver high-impact GenAI solutions.
The ideal candidate has a proven track record of building and operating scalable and secure cloud infrastructure on AWS. Their background includes automating infrastructure using Infrastructure as Code (IaC) and implementing robust CI/CD pipelines. They thrive in cross-functional environments, delivering end-to-end GenAI and cloud solutions.
LOCATION
Enact Headquarters, Raleigh, NC - Hybrid Schedule
YOUR RESPONSIBILITIES
  • GenAI Platform Enablement: Support the development, implementation, scalability and operations of enterprise-grade GenAI platforms.
  • Engineering: Engineer robust, secure, governed, and re-useable GenAI capabilities and patterns across the business by leveraging best-practices in architecture, automation, and DevOps.
  • Collaboration: Contribute to the development and engineering of internal tools, APIs, and infrastructure to streamline adoption of GenAI services across the organization
  • Observability & Quality: Implement end-to-end monitoring, alerting SLA/SLOs, metrics, and cost
  • Governance & Risk: Enforce model/version lineage, reproducibility, approvals, rollback plans, auditability, and cost controls aligned to enterprise policies.
  • Partner & Mentor: Collaborate with on-shore/off-shore teams; work with key stakeholders on packaging, testing, and performance; contribute to standards and reviews.
  • Hands-on Delivery: Prototype new patterns and solutions; troubleshoot production issues across data, model, and infrastructure layers.

YOUR QUALIFICATIONS
  • Bachelor's degree in computer science, information technology, cloud engineering or similar field
  • 5+ years experience in AWS Foundations: ECR/ECS, Lambda, API Gateway, S3, Glue/Athena/EMR, RDS/Aurora (PostgreSQL/MySQL), DynamoDB, CloudWatch, IAM, VPC, WAF, Bedrock.
  • 5+ years experience with CI/CD: CodeBuild/CodePipeline or GitHub Actions/GitLab; blue/green, canary, and shadow deployments for models and services.
  • 3+ years experience with IaC & Platforms: Terraform (preferred), parameterized modules, environment promotion, tagging, and cost governance.
  • 3+ years experience in Python, JSON, bash; strong containerization with Docker.
  • Proven ability to perform Unit/integration tests for accuracy, KPIs, usage metrics, adoption.
  • Demonstrated operational mindset with experience in incident response for model services, SLOs, dashboards, runbooks; strong debugging across data, model, and infra layers.
  • Clear communication, collaborative mindset, and a bias to automate & document.
  • Experience with resilient application design and secure coding practices.
  • Experience using test-driven (TDD) or behavior driven (BDD) development.

PREFERRED QUALIFICATIONS
  • Experience with enterprise-grade GenAI platforms such as AWS Bedrock (Anthropic Claude), MS Azure AI Services (OpenAI/ChatGPT)
  • Experience adhering to and implementing data security and governance best practices in a highly regulated environment (encryption, RBAC, auditing, regulatory standards - HIPAA, SOC2, etc.)

COMPANY
Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.
By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues' philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.
We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
WHY WORK AT ENACT
  • We bring innovative thinking to the situations at hand
  • We seek out and incorporate diverse views to strengthen our outcomes
  • We work on challenging and rewarding projects
  • We offer competitive benefits:
    • Hybrid work schedule (in-office days Tues/Wed/Thurs)
    • Generous Time Off
    • 40 Hours of Volunteer Time Off
    • Tuition Reimbursement and Student Loan Repayment
    • Paid Family Leave and Flexible Spending Accounts
    • 401k with up to 5% employer match
    • Fitness and Emotional Wellness Reimbursements
    • Onsite Gym