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Clinical Risk Manager Jobs in Remote, OR (NOW HIRING)

... deliver clinical value. We use our proven track record as an innovator, our in-depth medical ... Track customer KPIs, satisfaction/relationship health scores, and risk indicators * Prepare reports ...

... deliver clinical value. We use our proven track record as an innovator, our in-depth medical ... needs and risk profile. * Oversee threat intelligence, vulnerability management, and incident ...

... deliver clinical value. We use our proven track record as an innovator, our in-depth medical ... needs and risk profile. * Oversee threat intelligence, vulnerability management, and incident ...

Director, Regulatory Affairs

OR · On-site +1

$140.70K - $185.70K/yr

... clinical, CMC, Quality, Safety, and Regulatory Operations to develop global regulatory strategies, lead health authority interactions, ensure high-quality submissions, and manage regulatory risk ...

The scope of practice includes managing quality measures, performing accurate risk assessments ... Collaborate with the Regional Clinical Medical Director or designee when assistance in clinical ...

The scope of practice includes managing quality measures, performing accurate risk assessments ... Collaborate with the Regional Clinical Medical Director or designee when assistance in clinical ...

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Clinical Risk Manager information

What are the key skills and qualifications needed to thrive as a Clinical Risk Manager, and why are they important?

To thrive as a Clinical Risk Manager, you need a solid background in healthcare, risk management, and regulatory compliance, typically supported by a clinical degree and certifications such as CPHRM (Certified Professional in Healthcare Risk Management). Familiarity with incident reporting systems, electronic health records, and risk analysis tools is essential. Strong analytical thinking, communication, and problem-solving skills enable effective collaboration with healthcare teams and leadership. These competencies are vital for identifying, mitigating, and preventing risks to ensure patient safety and regulatory compliance in healthcare organizations.

How does a Clinical Risk Manager collaborate with clinical staff to improve patient safety?

Clinical Risk Managers work closely with nurses, physicians, and other healthcare professionals to identify potential risks and prevent adverse events. They often conduct root cause analyses after incidents, facilitate safety training sessions, and lead multidisciplinary meetings to discuss risk mitigation strategies. By fostering open communication and encouraging reporting of near-misses, they help create a culture of safety and continuous improvement within the healthcare facility.

What does a Clinical Risk Manager do?

A Clinical Risk Manager is responsible for identifying, evaluating, and mitigating risks related to patient safety and healthcare operations within a medical facility. They analyze incidents, develop policies to improve patient outcomes, and ensure compliance with healthcare regulations. Clinical Risk Managers also provide training to staff on best practices and collaborate with healthcare teams to implement safety initiatives. Their primary goal is to minimize potential legal liabilities and enhance overall quality of care.

What is the difference between Clinical Risk Manager vs Clinical Risk Coordinator?

AspectClinical Risk ManagerClinical Risk Coordinator
CertificationsCPHRM, RACCPHRM, RAC (sometimes)
Work EnvironmentHospitals, healthcare organizations, risk management departmentsClinics, healthcare facilities, risk management teams
ResponsibilitiesOversees risk management programs, develops policies, analyzes risksAssists in risk assessments, supports risk mitigation efforts, data collection

The Clinical Risk Manager typically holds more advanced certifications and has broader responsibilities in developing and overseeing risk management strategies. The Clinical Risk Coordinator supports these efforts through data collection and risk assessment assistance. Both roles are essential in healthcare risk management but differ in scope and seniority.

What are popular job titles related to Clinical Risk Manager jobs in Remote, OR? For Clinical Risk Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Clinical Risk Manager jobs in Remote, OR look for? The top searched job categories for Clinical Risk Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Clinical Risk Manager jobs? Cities near Remote, OR with the most Clinical Risk Manager job openings:

Sr. Customer Success Manager

AGFA

On-site, Remote

Full-time

Medical, PTO

Posted 13 days ago


Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
The Sr. Customer Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they receive maximum value from our solutions while driving long-term satisfaction, retention, and growth. This role blends proactive relationship management, issue resolution, and strategic account planning with a strong focus on identifying expansion opportunities through cross-sell and upsell initiatives.
Location:
  • Remote: US / Canada
  • Travel is 25-35% depending on customer needs.

What You'll Do (Responsibilities):
Relationship Management & Advocacy
  • Serve as the main point of contact and trusted advisor for a portfolio of clients
  • Foster strong, lasting relationships with key stakeholders at all levels, including department managers and physicians
  • Develop a deep understanding of each client's business objectives and align our solutions to their goals

Escalation & Issue Management
  • Proactively manage and resolve client escalations with urgency and professionalism
  • Coordinate with internal teams (support, product, services) to drive timely resolution and communication
  • Identify root causes of issues and advocate for systemic improvements.

Retention & Growth
  • Own customer retention and satisfaction for assigned accounts, including renewal planning
  • Partner with sales to identify and execute cross-sell and upsell opportunities
  • Contribute to revenue growth by positioning new offerings that meet evolving client needs

Operational Excellence
  • Maintain accurate and up-to-date records in CRM and success tools
  • Track customer KPIs, satisfaction/relationship health scores, and risk indicators
  • Prepare reports to present to clients and the leadership team
  • Meet client satisfaction, retention, and growth goals as measured both internally as well as through KLAS scores
  • Establish priorities and collaborate cross-departmentally
  • Travel is 25-35% depending on customer needs, and can include conference attendance

Who You Are:
  • Bachelor's degree from an accredited college or university with major course work in business administration, communication, marketing, health sciences, or a related field required.
  • Master's Degree in Healthcare or Business is a plus.
  • Minimum of 5 years of healthcare experience, preferably in Sales, Account Management, Customer Success, or client-facing roles required.
  • Professional Services experience / Implementations / Project Management is a plus
  • The ideal candidate should have a strong background in the healthcare IT industry, with hands-on experience in enterprise environments. They should also have a proven track record in client-facing roles, partnering with customers to enhance and optimize their overall experience.
  • Has Executive presence and credibility; is confident and poised with individuals at all levels
  • Works independently and can prioritize work to meet the customer's needs.
  • Strong relationship-building skills
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills (including presentation skills)
  • Ability to summarize, and ability to explain technical content to a non-technical executive audience.
  • Collaboration and consultation skills
  • Positive, flexible, team player attitude

Our Values:
  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:
  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.