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Clinical Operation Manager Jobs in Indiana (NOW HIRING)

Clinical Operations Manager- OR Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion ...

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Clinical Operation Manager information

See Indiana salary details

$33.3K

$93.3K

$177.5K

How much do clinical operation manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for clinical operation manager in Indiana is $93,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is a clinical operation manager?

Clinical Operation Managers are professionals responsible for overseeing the daily operations of clinical research sites, medical facilities, or departments. They ensure that clinical trials or healthcare services are conducted efficiently, comply with regulations, and meet quality standards. Their duties often include supervising staff, managing budgets, implementing policies, and coordinating between various teams. Clinical Operation Managers play a crucial role in ensuring that patient care and research activities run smoothly and effectively.

What are the key skills and qualifications needed to thrive as a clinical operation manager?

To thrive as a Clinical Operation Manager, you need expertise in clinical project management, regulatory compliance, and a background in healthcare or life sciences, often supported by a relevant degree. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) tools, and certifications such as PMP or Six Sigma are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills set top performers apart in this role. These competencies are essential for ensuring efficient clinical operations, maintaining regulatory standards, and leading teams to deliver successful trial outcomes.

What are some common challenges clinical operation managers face when coordinating multi-site clinical trials?

Clinical Operation Managers often encounter challenges such as ensuring consistent protocol adherence across all sites, managing communication among geographically dispersed teams, and maintaining timelines despite unexpected delays. They must also address regulatory differences between sites and troubleshoot issues related to patient recruitment and data collection. Success in this role requires strong organizational skills, adaptability, and effective collaboration with investigators, coordinators, and regulatory personnel.

What is the difference between Clinical Operation Manager vs Clinical Research Coordinator?

AspectClinical Operation ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, life sciences, or related field; often with project management certificationsBachelor's degree in health sciences, nursing, or related field; often with research-specific training
Work EnvironmentOversees multiple clinical trials, manages teams, and ensures compliance at a departmental levelCoordinates daily activities of clinical trials, interacts directly with participants and investigators
Employer & IndustryPharmaceutical companies, biotech firms, hospitals, research institutionsResearch sites, hospitals, academic institutions, contract research organizations

The Clinical Operation Manager focuses on overseeing clinical trial operations, managing teams, and ensuring compliance across projects. In contrast, the Clinical Research Coordinator handles the day-to-day activities of specific trials, working closely with participants and investigators. Both roles require relevant healthcare or science credentials, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Clinical Operation jobs in Indiana?

The most popular types of Clinical Operation jobs in Indiana are:

What are popular job titles related to Clinical Operation Manager jobs in Indiana?

For Clinical Operation Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Clinical Operation Manager jobs?

Cities in Indiana with the most Clinical Operation Manager job openings:

Infographic showing various Clinical Operation Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $93,290 per year, or $44.9 per hour.

Clinical Operations Manager

NORTHSHORE HEALTH CENTERS

Portage, IN • On-site

Other

Posted 19 days ago


Job description

Job Code /
Job Title

1822
Clinical Operations Manager

Position Overview
FLSA Status
Salaried / Exempt
Department
Clinical Operations
Reports to
Director of Clinical Operations
Management Position
Yes
OSHA Classification
Category 2
Last Reviewed and Updated
Position Details
Summary/Objective
The Clinical Operations Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow.
Essential Functions
  • Foster a positive and supportive work environment
  • Sets performance objective and goals for assigned clinical staff
  • Conducts and reviews monthly chart audits with staff, and initiates corrections as needed
  • Assists with staff training and development, in collaboration with the Clinical Education Team
  • Ensuring clinical staff's tasks are completed in a timely manner
  • Initiating all corrective action and performance improvement plans for assigned clinical staff
  • Reviewing staff competencies are completed timely
  • Monitoring clinical staff processes and workflow issues
  • Review and maintain clinical supply ordering and reviewing inventory and PAR levels
  • Managing internal and external communication with clinical staff
  • Enforcing chain of command with assigned staff
  • Hiring staff and monitoring staffing needs/coverage
  • Collaborating with the Quality team on performance metrics and gaps in care
  • Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation
  • Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage
  • Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Management team
  • Train and review huddle processes with Practice Managers/new staff
  • Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns
  • Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues
  • Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.
Competencies
  • Planning and strategic foresight
  • Responsible Decision Making and Problem Solving
  • Integrity and accountability
  • Innovation and creativity
  • Adaptive and flexible
  • Leadership, teamwork, and conflict resolution
  • Professionalism and work ethic
  • Empathy

Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position
Required Role Qualifications
  • Minimum required education per state of Indiana/HRSA
  • Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered

Nurse licensing
  • Minimum of 3 years of experience working within healthcare or a healthcare related setting
  • Valid certification in a healthcare related field, in lieu of an Associate's and/or Bachelor's degree

Preferred Role Qualifications
  • Three years of supervisory experience in an outpatient healthcare clinic.
  • Associate's Degree and/or Bachelor's Degree in Healthcare Administration or related field

Required Skills
  • Ability to analyze situations and solve problems at strategic and tactical levels
  • Excellent interpersonal and customer service skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
  • Practiced at organization and planning
  • Employ Critical thinking and problem solving
  • Maintains composure and operates with emotional intelligence
  • Ethical reasoning and decision-making
  • Strong attention to detail
  • Receptive and responsive to feedback
  • Excellent verbal and written communication skills
  • Time management, prioritization, and sense of urgency
  • Proficient with Microsoft Office Suite or related software

Physical, Visual, and Audible Requirements
Physical Requirements
Activity
Occasionally (1 -33%)
Frequently (34-66%)
Continuously (67-100%)
  1. Sitting

x
  1. Walking

x
  1. Standing

x
  1. Bending

x
  1. Squatting/Crouching

x
  1. Climbing

x
  1. Kneeling

x
  1. Twisting/Turning

x
  1. Hand dexterity/Fine Motor Manipulation

x
  1. Lifting 0 - 50lbs

x
  1. Lifting 50+lbs

x
  1. Carrying 0 - 50lbs

x
  1. Carrying 50+lbs

x
  1. Pushing 0 - 300lbs

x
Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO"
Activity
Yes
No
Can see without corrective eyewear
Can differentiate colors/see color differences clearly
Can hear without hearing assistance
  1. I acknowledge that I may be exposed to infectious and contagious diseases.
  2. I acknowledge that I may be in contact with patients under a wide variety of circumstances.
  3. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.
  4. I acknowledge that I may occasionally be subject to irregular working hours.
  5. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.

*Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.