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Client Success Jobs in Boca Raton, FL (NOW HIRING)

Rustman Agency

National Account Manager

Lake Worth, FL · On-site

$86K - $111K/yr

... delivery and client success Track key metrics and provide accurate forecasting and reporting Travel as needed to meet with clients, attend industry events, and support regional sales teams ...

5th HQ

Bilingual Sales Account Manager

Miramar, FL

$75K/yr

The ideal candidate is proactive, detail-oriented, and has a consultative approach to sales, with a strong focus on client success and cross-functional collaboration. Key Responsibilities * Develop ...

MDVIP LLC

Success Manager

Boca Raton, FL · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

Percepto

Customer Success Manager

West Palm Beach, FL · On-site

The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value ... At least 3 years of experience in client-facing positions * Ability to communicate and coordinate ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Boca Raton, FL

Client Success information

See Boca Raton, FL salary details

$30.7K

$78.6K

$132.5K

How much do client success jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success in Boca Raton, FL is $78,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Boca Raton, FL? The most popular types of Client Success jobs in Boca Raton, FL are:
What are popular job titles related to Client Success jobs in Boca Raton, FL? For Client Success jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Boca Raton, FL look for? The top searched job categories for Client Success jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Client Success jobs? Cities near Boca Raton, FL with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Boca Raton, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $78,588 per year, or $37.8 per hour.
Director, Client Activation

Director, Client Activation

Health Business Solutions LLC

Cooper City, FL

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Position Overview: The Vice President of Client Engagement is responsible for developing and executing strategies to enhance client relationships, drive client satisfaction, and ensure long-term business growth. This role involves overseeing all client-facing teams, ensuring they are aligned with the company’s mission and objectives, and fostering a culture of exceptional service.

Key Responsibilities:

  1. Client Relationship Management:
    • Develop and maintain strong relationships with key clients, acting as the senior point of contact.
    • Oversee the management of client accounts to ensure their needs are met and expectations exceeded.
    • Monitor client satisfaction levels and implement initiatives to continuously improve client experiences.
  2. Strategic Leadership:
    • Lead the client engagement team, providing direction, mentoring, and support to ensure team success.
    • Collaborate with executive leadership to align client engagement strategies with overall business goals.
    • Identify and pursue new business opportunities with existing clients to expand relationships and revenue streams.
  3. Operational Management:
    • Develop and implement processes and systems to manage client engagement activities efficiently.
    • Monitor and analyze key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
    • Ensure that client-facing teams are well-trained, motivated, and equipped to deliver exceptional service.
  4. Communication & Collaboration:
    • Serve as a liaison between clients and internal teams, ensuring clear and effective communication.
    • Collaborate with marketing, sales, and product development teams to align offerings with client needs and feedback.
    • Lead regular meetings and reviews with clients to assess their satisfaction and identify areas for improvement.
  5. Business Development:
    • Lead efforts to identify and pursue new client opportunities in target markets.
    • Develop and present proposals, pitch materials, and strategies to attract and secure new business.
    • Oversee contract negotiations and renewals with key clients, ensuring favorable terms for the company.
  6. Budgeting and Reporting:
    • Develop and manage the client engagement budget, ensuring resources are allocated effectively.
    • Prepare and present regular reports on client engagement activities, performance, and outcomes to the executive team.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in client relationship management, sales, or a related field, with at least 5 years in a leadership role.
  • Proven track record of success in managing and growing client accounts.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to think strategically and implement long-term client engagement plans.
  • Excellent problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work under pressure.

Working Conditions:

  • Full-time position, with travel required to meet with clients.
  • May require extended hours during peak times or as needed to meet client demands.

Compensation:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Comprehensive benefits package including health, dental, vision, 401(k), and more.

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