Client invites applications for a Client Success and Service Operations Lead , a pivotal role ensuring smooth and timely resolution of customer issues related to electrical distribution products.
Client invites applications for a Client Success and Service Operations Lead , a pivotal role ensuring smooth and timely resolution of customer issues related to electrical distribution products.
Responsibilities: · Assist in the management of diverse clients and projects within a healthcare setting. · Work closely with the Customer Success Team to ensure client satisfaction and project ...
New
Quick apply
Responsibilities: · Assist in the management of diverse clients and projects within a healthcare setting. · Work closely with the Customer Success Team to ensure client satisfaction and project ...
New
Work closely with the Customer Success Team to ensure client satisfaction and project success. Utilize and become proficient in project management tools and processes. Collaborate with cross ...
New
Work closely with the Customer Success Team to ensure client satisfaction and project success. Utilize and become proficient in project management tools and processes. Collaborate with cross ...
New
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
This role is critical to ensuring seamless client transitions, operational readiness, and long-term client success throughout the client lifecycle. The Vice President will lead implementation ...
Quick apply
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
This role is critical to ensuring seamless client transitions, operational readiness, and long-term client success throughout the client lifecycle. The Vice President will lead implementation ...
Client Relationship Manager - Remote
Boca Raton, FL · On-site +1
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Client Relationship Manager - Remote
Boca Raton, FL · On-site +1
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Quick apply
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
Client Success Strategies: * Own a book of complex client engagements, ensuring that Key Performance Indicators are met or exceeded while efficiently using internal tools and resources. * Utilize ...
Client Partner
$175K - $230K/yr
You deliver high quality client delivery and commercial success for Brainlabs. In this role you will: * Pitch and help win new clients in your area of sector/vertical expertise. * Help deliver ...
Client Partner
$175K - $230K/yr
You deliver high quality client delivery and commercial success for Brainlabs. In this role you will: * Pitch and help win new clients in your area of sector/vertical expertise. * Help deliver ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
Keeping healthcare healthy can be as fun as it is rewarding The Client Executive is an integral part of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
Keeping healthcare healthy can be as fun as it is rewarding The Client Executive is an integral part of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ...
Sr. Client Experience Specialist
Plantation, FL · On-site
$75/hr
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
Sr. Client Experience Specialist
Plantation, FL · On-site
$75/hr
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
Hybrid Board Certified Behavior Analyst
Lake Worth, FL · Hybrid
$100 - $120/hr
Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analysts (BCBAs) thrive in our supportive environment and commitment to professional development and ...
Quick apply
Hybrid Board Certified Behavior Analyst
Lake Worth, FL · Hybrid
$100 - $120/hr
Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analysts (BCBAs) thrive in our supportive environment and commitment to professional development and ...
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
The Senior Client Experience Specialist is responsible for the holistic success and satisfaction of our highest-value clients. This role blends executive-level service delivery, technical expertise ...
Senior Client Manager
Fort Lauderdale, FL · On-site
If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...
Senior Client Manager
Fort Lauderdale, FL · On-site
If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...
Senior Client Manager
Boca Raton, FL · On-site
If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...
Senior Client Manager
Boca Raton, FL · On-site
If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...
Customer Success Manager
Fort Lauderdale, FL · On-site
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Customer Success Manager
Fort Lauderdale, FL · On-site
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Quick apply
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Monitor and analyze client usage patterns of AI-driven features to identify opportunities for ... success experience in a SaaS or AI-driven technology environment * Strong understanding of ...
Client Success information
See Boca Raton, FL salary details
$30.8K - $40.1K
4% of jobs
$40.1K - $49.4K
10% of jobs
$55.9K is the 25th percentile. Wages below this are outliers.
$49.4K - $58.7K
16% of jobs
$58.7K - $67.9K
15% of jobs
The median wage is $71.5K / yr.
$67.9K - $77.2K
14% of jobs
$77.2K - $86.5K
14% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$86.5K - $95.8K
10% of jobs
$95.8K - $105K
10% of jobs
$105K - $114.3K
4% of jobs
$114.3K - $123.6K
2% of jobs
$123.6K - $132.9K
2% of jobs
$30.8K
$78.8K
$132.9K
How much do client success jobs pay per year?
What is a CSM salary?
What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?
What is the difference between Client Success vs Customer Support?
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
What job makes 10,000 a month without a degree?
What is the role of client success?
What are some common challenges faced by Client Success professionals and how can they be addressed?
What is Client Success?
How can I make $2000 a week working from home?
Job description
Client invites applications for a Client Success and Service Operations Lead, a pivotal role ensuring smooth and timely resolution of customer issues related to electrical distribution products. This position blends customer engagement, technical coordination, and operational excellence to maintain long-term client confidence and satisfaction.
What You ll Do
- Serve as the first point of contact for client inquiries concerning power systems, transformers, switchgear, and related technologies.
- Log, track, and manage service tickets through Salesforce with exceptional accuracy, ensuring all case notes, priorities, and resolutions are fully documented.
- Liaise with service technicians, engineering teams, and operations management to troubleshoot and resolve technical issues.
- Conduct investigation and analysis of escalated cases, identifying root causes and implementing both corrective actions and future-prevention measures.
- Keep clients informed throughout the resolution process by providing transparent and timely updates.
- Manage warranty and service obligations, ensuring compliance with internal SLAs and client agreements.
- Recognize recurring issues, contributing feedback and process improvements to enhance overall service delivery.
- Develop after-action summaries and executive updates highlighting key findings, trends, and performance metrics.
Who You Are
- Bachelor s degree or equivalent professional experience ideally 5 10 years in customer support or project operations within the electrical or power generation sector.
- Deep familiarity with electrical systems, specifically transformers and switchboards (hands-on or field understanding preferred).
- Proficient in Salesforce (minimum of five years), comfortable handling case workflows, reporting, and customer data management.
- Highly organized, detail-driven, and efficient at balancing multiple concurrent cases.
- Exceptional communicator adept at simplifying technical details for diverse audiences.
- Calm and thoughtful under pressure, with strong analytical and follow-through capabilities.
Desirable Extras
- Background in electrical engineering, field service, or technical customer operations.
- Certifications in service excellence, process improvement, or troubleshooting frameworks such as Six Sigma or ITIL.
- Previous exposure to service scheduling or technician coordination tools.
About Smart Synergies
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Ashburn, VA, US
Year founded
2010