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Client Success Jobs in Boca Raton, FL (NOW HIRING)

You deliver high quality client delivery and commercial success for Brainlabs. In this role you will: * Pitch and help win new clients in your area of sector/vertical expertise. * Help deliver ...

Keeping healthcare healthy can be as fun as it is rewarding The Client Executive is an integral part of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ...

If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...

If you're passionate about client success and want to make a real impact, this could be the role for you How you'll make an impact * In this role, you'll manage a portfolio of client accounts ...

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Client Success information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do client success jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Boca Raton, FL? The most popular types of Client Success jobs in Boca Raton, FL are:
What are popular job titles related to Client Success jobs in Boca Raton, FL? For Client Success jobs in Boca Raton, FL, the most frequently searched job titles are:
What cities near Boca Raton, FL are hiring for Client Success jobs? Cities near Boca Raton, FL with the most Client Success job openings:
Client Success and Service Operations Lead

Client Success and Service Operations Lead

Smart Synergies

West Palm Beach, FL

Other

Posted 14 days ago


Job description

Client invites applications for a Client Success and Service Operations Lead, a pivotal role ensuring smooth and timely resolution of customer issues related to electrical distribution products. This position blends customer engagement, technical coordination, and operational excellence to maintain long-term client confidence and satisfaction.

What You ll Do

  • Serve as the first point of contact for client inquiries concerning power systems, transformers, switchgear, and related technologies.
  • Log, track, and manage service tickets through Salesforce with exceptional accuracy, ensuring all case notes, priorities, and resolutions are fully documented.
  • Liaise with service technicians, engineering teams, and operations management to troubleshoot and resolve technical issues.
  • Conduct investigation and analysis of escalated cases, identifying root causes and implementing both corrective actions and future-prevention measures.
  • Keep clients informed throughout the resolution process by providing transparent and timely updates.
  • Manage warranty and service obligations, ensuring compliance with internal SLAs and client agreements.
  • Recognize recurring issues, contributing feedback and process improvements to enhance overall service delivery.
  • Develop after-action summaries and executive updates highlighting key findings, trends, and performance metrics.

Who You Are

  • Bachelor s degree or equivalent professional experience ideally 5 10 years in customer support or project operations within the electrical or power generation sector.
  • Deep familiarity with electrical systems, specifically transformers and switchboards (hands-on or field understanding preferred).
  • Proficient in Salesforce (minimum of five years), comfortable handling case workflows, reporting, and customer data management.
  • Highly organized, detail-driven, and efficient at balancing multiple concurrent cases.
  • Exceptional communicator adept at simplifying technical details for diverse audiences.
  • Calm and thoughtful under pressure, with strong analytical and follow-through capabilities.

Desirable Extras

  • Background in electrical engineering, field service, or technical customer operations.
  • Certifications in service excellence, process improvement, or troubleshooting frameworks such as Six Sigma or ITIL.
  • Previous exposure to service scheduling or technician coordination tools.