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Client Success Jobs in Allen, TX (NOW HIRING)

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Monument Software, Inc.

Client Success Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...

Gartner

Client Success Manager

Irving, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Manager

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Monument Software, Inc.

Client Success Manager

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role As Monument's Client Success Manager, you will own the end-to-end success of a portfolio of enterprise self-storage clients - from complex, multi-threaded onboarding through long-term ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Partner

Irving, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Manager

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Partner

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Manager

Irving, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Manager

Irving, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Partner

Irving, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

DebtBlue LLC

Client Success Specialist I

Richardson, TX

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary Client Success Specialist I is the primary source of contact for clients enrolled in our debt settlement program. The ideal candidate will motivate clients to graduate (complete the ...

Credit Connection, LLC

Client Success Advisor

Frisco, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The  Client Success Advisor  is responsible to deploy Informativ software effectively and efficiently to our customers, working as a key implementation team member, training all customers onsite ...

Credit Connection, LLC

Client Success Advisor

Frisco, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The  Client Success Advisor  is responsible to deploy Informativ software effectively and efficiently to our customers, working as a key implementation team member, training all customers onsite ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Allen, TX

Client Success information

See Allen, TX salary details

$30.2K

$77.3K

$130.2K

How much do client success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success in Allen, TX is $77,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Allen, TX?

The most popular types of Client Success jobs in Allen, TX are:

What are popular job titles related to Client Success jobs in Allen, TX?

For Client Success jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Allen, TX look for?

The top searched job categories for Client Success jobs in Allen, TX are:

What cities near Allen, TX are hiring for Client Success jobs?

Cities near Allen, TX with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Allen, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $77,264 per year, or $37.1 per hour.

Client Success Representative

Fulgent Therapeutics

Coppell, TX • On-site

Full-time

Re-posted 21 days ago

Job description

About Us
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.
Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.
Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.
Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.
Summary of Position
The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all electronic communication sent to the Client Services team. This position responds to internal and external client inquiries and primary focus it to triage the request to the correct level or department.
Key Job Elements
  • Work requests and tickets, including coordination with Distribution to send slides to outside institutions.
  • Fax, confirm and document receipt of critical diagnosis reports.
  • Process requests for record of loans to outside institutions.
  • Process requests for additional testing.
  • Handle incoming and outgoing calls.
  • Maintain quality service by adhering to call monitoring standards and standard operating procedures to ensure a positive client experience and optimal patient care.
  • Use internal technologies including CRM (Customer Relationship Management) and LIS (Laboratory Information System).
  • Work independently and in a team environment, to share and receive information/ideas from all levels of the organization.
  • Be flexible and adaptable to changing priorities while maintaining high level of personal accountability.
  • Exude a positive attitude while displaying a commitment and passion for patient care.

Knowledge/Experience
  • High School diploma or equivalent.
  • 1+ year experience in a client services role required; experience in an administrative, receptionist, and medical role preferred.
  • Strong and courteous phone etiquette.
  • Ability to work harmoniously as a member of the team.
  • Ability to compose clear, concise, and professional written communication.
  • Strict attention to detail and organized. Precise when performing clerical tasks.
  • Ability to meet deadlines and work under pressure.
  • Demonstrates flexibility and adaptability to shift gears according to the priority of tasks.
  • Capacity to work independently once given adequate instructions.
  • Proficient in MS Office.

Supervisory Responsibilities
  • No

Reports To
  • Manager, Client Success

Environment
Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

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