Client Success Manager
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Plano, TX · On-site
$140 - $190/hr
Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...
Plano, TX · On-site
$140 - $190/hr
Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...
Addison, TX · On-site
$17.75 - $23.75/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
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Addison, TX · On-site
$17.75 - $23.75/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
Addison, TX · On-site
$18/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
Addison, TX · On-site
$18/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives ...
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Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives ...
Dallas, TX · On-site
$18 - $24.25/hr
Job Summary The Client Success Coordinator (CSC) is a customer-facing role responsible for supporting multiple client relationships across a portfolio of established house accounts. This role ensures ...
Dallas, TX · On-site
$18 - $24.25/hr
Job Summary The Client Success Coordinator (CSC) is a customer-facing role responsible for supporting multiple client relationships across a portfolio of established house accounts. This role ensures ...
Dallas, TX · On-site
Professional, Client Success Work location: Dallas/Irving Assignment Length: 1 years (Possible extension/conversion) Shift Timings: Hybrid 1 day onsite per week 7 to 4 or 8 to 5 Are you enthusiastic ...
Dallas, TX · On-site
Professional, Client Success Work location: Dallas/Irving Assignment Length: 1 years (Possible extension/conversion) Shift Timings: Hybrid 1 day onsite per week 7 to 4 or 8 to 5 Are you enthusiastic ...
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Dallas, TX · Remote
$110K - $130K/yr
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
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Dallas, TX · Remote
$110K - $130K/yr
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Be Seen First
Frisco, TX · On-site
$120K - $130K/yr
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
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Be Seen First
Frisco, TX · On-site
$120K - $130K/yr
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX · On-site
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
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Dallas, TX · On-site
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Summary of Position The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all ...
Summary of Position The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all ...
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX · On-site
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
Dallas, TX · On-site
The CSM at JPV owns client success delivery for a portfolio of accounts across our U.S. Everyday Parking Products. The role operates as an individual contributor, reporting to the Head of Customer ...
$30.2K - $39.3K
4% of jobs
$39.3K - $48.4K
10% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$48.4K - $57.5K
16% of jobs
$57.5K - $66.6K
15% of jobs
The median wage is $70.1K / yr.
$66.6K - $75.7K
14% of jobs
$75.7K - $84.8K
14% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$84.8K - $93.9K
10% of jobs
$93.9K - $103K
10% of jobs
$103K - $112K
4% of jobs
$112K - $121.1K
2% of jobs
$121.1K - $130.2K
2% of jobs
$30.2K
$77.3K
$130.2K
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
The most popular types of Client Success jobs in Allen, TX are:
For Client Success jobs in Allen, TX, the most frequently searched job titles are:
The top searched job categories for Client Success jobs in Allen, TX are:
Cities near Allen, TX with the most Client Success job openings:

Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement
Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity
Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success
Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence
Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority
Develop and execute strategies to meet or exceed departmental KPIs
Design and implement client satisfaction surveys and scoring methodologies to drive service improvements
Monitor team performance and service levels; implement corrective action plans when necessary
Review client accounts to identify improvement opportunities and provide procedural guidance to staff
Create, maintain, and enforce departmental documentation, SOPs, and compliance standards
Conduct monthly one-on-one coaching sessions with direct reports
Ensure timely resolution of escalated internal and external client matters
Collaborate with cross-functional leaders to improve overall client success and retention
Ensure accurate and timely completion of employee timecards
Perform additional duties as assigned to support department operations.
Education amp; Skills:
Bachelor’s degree in Business Administration or a related field (preferred)
2–5 years of experience in a call center management role (required)
2–5 years of experience in a call center environment (required)
Strong knowledge of people management, performance metrics, and operational best practices
Demonstrated analytical, decision-making, and problem-solving skills
Advanced organizational and time-management abilities
Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools
Excellent written and verbal communication skills
Bilingual (Spanish) preferred
Sourced by ZipRecruiter
Finance and insurance
51 - 200 Employees
Richardson, TX, US
2018