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Client Success Jobs in Allen, TX (NOW HIRING)

Client Success Specialist

Terrell, TX ยท On-site

$18 - $22/hr

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and ...

Client Success Specialist

Terrell, TX ยท On-site

$18 - $22/hr

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and ...

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Client Success Executive

Coppell, TX ยท On-site

$100K - $120K/yr

Client Success Executive The Client Success Executive manages assigned clients of the organization to ensure contractual compliance and overall satisfaction regarding business performance and other ...

Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives ...

Client Success Manager

Dallas, TX ยท Remote

$110K - $130K/yr

Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

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Director of Client Success

Frisco, TX ยท On-site

$120K - $130K/yr

The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

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Client Success information

See Allen, TX salary details

$30.2K

$77.3K

$130.2K

How much do client success jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success in Allen, TX is $77,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Allen, TX? The most popular types of Client Success jobs in Allen, TX are:
What are popular job titles related to Client Success jobs in Allen, TX? For Client Success jobs in Allen, TX, the most frequently searched job titles are:
What cities near Allen, TX are hiring for Client Success jobs? Cities near Allen, TX with the most Client Success job openings:
Infographic showing various Client Success job openings in Allen, TX as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $77,264 per year, or $37.1 per hour.
Client Success Specialist

Client Success Specialist

Emergicon LLC

Terrell, TX โ€ข On-site

$18 - $22/hr

Full-time

Posted 7 days ago


Job description

PRIMARY FUNCTIONS
The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and presentations for internal and external recipients, providing an analysis of the data preparation.
REPORTS TO
The Client Success Specialist reports to the Manager of Client Success and works collaboratively with other Emergicon personnel in all departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
โ€ข Promptly and effectively respond to client inquiries via email, phone and internal communication software.
โ€ข Ensure that timely and appropriate actions are taken to resolve client issues and concerns.
โ€ข Coordinate activities between departments on client's behalf.
โ€ข Monitor monthly financial reports while managing error resolution options.
โ€ข Notify teams of client anniversaries and renewal dates monthly.
โ€ข Attend weekly internal meetings.
โ€ข Other job-related duties as assigned.
KNOWLEDGE AND EXPERIENCE REQUIRED
โ€ข HS/GED required, associate degree in business or related field preferred
โ€ข At least two (2) years of customer service experience
โ€ข Must be organized and detail oriented
โ€ข Ability to multitask and complete projects within assigned deadlines
โ€ข Intermediate experience in Microsoft Excel, Power Point, and Word
โ€ข Professional email/phone skills with the ability to communicate clearly and professionally
โ€ข Excellent grammar and punctuation skills
โ€ข Computer literacy
WORKING CONDITIONS
Work is performed on a computer and requires long periods of sitting/standing at workstation.
Emergicon LLC is an EEO Employer - M/F/Disability/Protected Veteran Status