Client Success Manager
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Dallas, TX · Remote
$110K - $130K/yr
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
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Dallas, TX · Remote
$110K - $130K/yr
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
Dallas, TX · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Dallas, TX · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX · On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Dallas, TX · On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Dallas, TX · On-site
About This Role Intras Cloud Services (ICS) is on a 10x trajectory - and we're hiring a Client Success Manager: a hands-on individual contributor who owns the client journey for a portfolio of ...
Dallas, TX · On-site
About This Role Intras Cloud Services (ICS) is on a 10x trajectory - and we're hiring a Client Success Manager: a hands-on individual contributor who owns the client journey for a portfolio of ...
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Plano, TX · On-site
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Dallas, TX · On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
New
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Dallas, TX · On-site
Desired Skills and Experience: * 2 to 4 years of experience in a customer success, account management, or client-facing SaaS role. * Comfortable managing a multi-product account book and learning new ...
New
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... What you will do: • Build, develop and manage relationships with a variety of clients ranging ...
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... What you will do: • Build, develop and manage relationships with a variety of clients ranging ...
Manage client and broker/consultant relationships throughout the client lifecycle, ensuring regular touchpoints and proactive feedback solicitation to ensure client satisfaction * Communicate clearly ...
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Manage client and broker/consultant relationships throughout the client lifecycle, ensuring regular touchpoints and proactive feedback solicitation to ensure client satisfaction * Communicate clearly ...
Dallas, TX · On-site
Job Title: Sr Client Success Manager Report To: CEO Experience: 7 - 10 Years Qualification: Bachelor's degree in related discipline or equivalent experience required. Location: Dallas, Texas Shift ...
Dallas, TX · On-site
Job Title: Sr Client Success Manager Report To: CEO Experience: 7 - 10 Years Qualification: Bachelor's degree in related discipline or equivalent experience required. Location: Dallas, Texas Shift ...
Irving, TX · On-site
$60K/yr
Job Summary The Client Success Manager (CSM) is responsible for retention, engagement, and expansion within a regional pod. The CSM ensures customers achieve measurable ROI, drives retention, and ...
Irving, TX · On-site
$60K/yr
Job Summary The Client Success Manager (CSM) is responsible for retention, engagement, and expansion within a regional pod. The CSM ensures customers achieve measurable ROI, drives retention, and ...
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Irving, TX · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Credentialing - Client Success Manager Experience: 7+ years of experience in U.S. provider credentialing Location: Dallas, Texas / Remote Employment Type: Full-time Job Summary Plutus Health is ...
Credentialing - Client Success Manager Experience: 7+ years of experience in U.S. provider credentialing Location: Dallas, Texas / Remote Employment Type: Full-time Job Summary Plutus Health is ...
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Irving, TX · On-site
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing existing SaaS platform clients. This role ensures clients achieve measurable value from the platform ...
The Client Success Manager (CSM) is responsible for onboarding, supporting, retaining, and growing existing SaaS platform clients. This role ensures clients achieve measurable value from the platform ...
$30.2K - $39.3K
4% of jobs
$39.3K - $48.4K
10% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$48.4K - $57.5K
16% of jobs
$57.5K - $66.6K
15% of jobs
The median wage is $70.1K / yr.
$66.6K - $75.7K
14% of jobs
$75.7K - $84.8K
14% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$84.8K - $93.9K
10% of jobs
$93.9K - $103K
10% of jobs
$103K - $112K
4% of jobs
$112K - $121.1K
2% of jobs
$121.1K - $130.2K
2% of jobs
$30.2K
$77.3K
$130.2K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

Full-time
This job post has expired today. Applications are no longer accepted.
Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement
Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity
Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success
Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence
Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority
Develop and execute strategies to meet or exceed departmental KPIs
Design and implement client satisfaction surveys and scoring methodologies to drive service improvements
Monitor team performance and service levels; implement corrective action plans when necessary
Review client accounts to identify improvement opportunities and provide procedural guidance to staff
Create, maintain, and enforce departmental documentation, SOPs, and compliance standards
Conduct monthly one-on-one coaching sessions with direct reports
Ensure timely resolution of escalated internal and external client matters
Collaborate with cross-functional leaders to improve overall client success and retention
Ensure accurate and timely completion of employee timecards
Perform additional duties as assigned to support department operations.
Education amp; Skills:
Bachelor’s degree in Business Administration or a related field (preferred)
2–5 years of experience in a call center management role (required)
2–5 years of experience in a call center environment (required)
Strong knowledge of people management, performance metrics, and operational best practices
Demonstrated analytical, decision-making, and problem-solving skills
Advanced organizational and time-management abilities
Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools
Excellent written and verbal communication skills
Bilingual (Spanish) preferred
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Finance and insurance
51 - 200 Employees
Richardson, TX, US
2018